Great customer service, who really make sure your order is a good fit when you order a custom size. The the straps I ordered have very good quality leather and a detailed and flawless finish. The web... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The quality of the watch band is excellent. However, ordering the correct size was confusing and I ended up with a band that is too long and loose. I had to supply photos in order to qualify for a ret... Se mere
The customer support was best of the best because of amazing communication to ensure I received the right product, since I was supplying my own clasp. The strap is everything I hoped for, from qua... Se mere
Virksomheden har svaret
Handdn proved to be an exceptional partner in finding the perfect strap for my Apple Watch 11 Hermes. They meticulously matched the polish finish of the buckle and lug to the polish finish of these He... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Handdn
Skrevet af virksomheden
Handdn is a premium brand renowned for crafting exceptional custom watch bands trusted by collectors and enthusiasts worldwide. Each strap is meticulously handmade by skilled artisans in Da Nang, Vietnam, using only the finest leathers and traditional techniques. With a strong commitment to customization, quality, and exceptional service, Handdn sets the standard in the luxury watch band industry. Every piece reflects timeless craftsmanship and delivers a truly personal, refined, and luxurious wristwear experience.
HANDDN Bespoke Watchstraps
Skrevet af virksomheden
- Your Design. Handdn Crafts
- At HANDDN, we offer bespoke watch strap services to our customers. We understand that each individual has unique preferences when it comes to their timepiece accessories. Our bespoke service allows you to design a watch strap that perfectly fits your style and personality.
- 3D CUSTOM WATCH STRAP
- With our 3D custom watch straps, you get to be the designer. Choose your favorite leather, experiment with colors and textures, and pick a unique stitching that feels just right.
HANDDN accepts product returns/refunds
Exchange/return within 30 days.
30 days from the date you receive the product or as soon as you discover the error when receiving the goods. Refund time will take 3-7 business days from receipt of the strap
Kontaktoplysninger
385/8 Nguyen Van Linh, 550000, Da Nang, Vietnam
- +84 359711094
- support@handdn.com
- handdn.com
3D Custom Watch Strap
4,7
Fremragende
385 anmeldelser
Har besvaret 66 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Beautiful as described timely delivery!
27. november 2025
Besvarelse fra Handdn
Hi Cynthia,
Thank you very much for your kind feedback and for choosing HANDDN. We’re delighted to hear that the product matched the description and was delivered on time. We truly appreciate your support.
Besvarelse fra Handdn
Hi Mohamed,
Thank you very much for your feedback and for choosing HANDDN. We’re glad to hear that you appreciated our communication process and truly value your support.
What they don't tell you: be prepared for additional $50 cost before receipt
What they don't tell you: you will automatically be charged $35 for 5-7 day express shipment however shipping is from Vietnam and will take ~1 month. Also, after shipping they notify you that you must pay the import taxes. Be prepared for an additional bill with this company!
I recommend shopping elsewhere.
16. december 2025
Uopfordret anmeldelse
Besvarelse fra Handdn
Hi Annie,
We’re sorry to hear about your experience, but we’d like to clarify a few important details:
Your order was confirmed on Dec 17 and completed on Dec 23, within our 5–7 business day production time. You selected DHL express shipping ($35) at checkout, and the package was successfully delivered on Dec 29, in line with the 2–5 business day estimate.
Regarding import taxes, these are determined by your local customs and are outside of our control. However, we still supported and refunded the tax amount for your order as a gesture of goodwill.
We always aim to be as transparent as possible and will continue improving our communication to avoid any confusion.
Thank you!
The product was fine
The product was fine. It was a gift, and from casual observation it appears to be well made. Communication regarding shipment, however, was not good, and shipment time was more than is currently expected when ordering on-line.
4. december 2025
Besvarelse fra Handdn
Hi Salvatore,
Thank you for your feedback! We're glad to hear the product met your expectations and made a nice gift. We sincerely apologize for the inconvenience caused by the shipping communication and delivery time. We're actively working on improving this to provide a smoother experience in the future. Your feedback truly helps us do better.
Besvarelse fra Handdn
Hi Christian,
Thank you very much for your kind feedback and for choosing HANDDN. We’re happy to hear you appreciated the quality and our friendly communication. Your support truly means a lot to us.
The strap looks way better in real
The strap looks way better in real. Love the quality and the finishing of it
2. december 2025
Besvarelse fra Handdn
Hi Mohammed,
Thank you very much for your kind feedback and for choosing HANDDN. We’re delighted to hear that the strap exceeded your expectations in person and that you love the quality and finishing. Your support truly means a lot to us.
Great customer service and…
Great customer service and attentiveness and bespoke experience
2. december 2025
Besvarelse fra Handdn
Hi Paul,
Thank you very much for your kind feedback and for choosing HANDDN. We’re delighted to hear that you appreciated our customer service, attentiveness, and bespoke experience. Your support truly means a lot to us.
Excellent and prompt communication + quality
Excellent and prompt communication. One of the best strap makers out there!
2. december 2025
Besvarelse fra Handdn
HI Enhua,
Thank you so much for your kind words and for choosing HANDDN. We’re truly glad to hear you were satisfied with our prompt communication and quality. Your compliment means a lot to our team.
Great product and great experience!
Great product and great experience. Ordered a custom strap online, received confirmation quickly along with a suggestion from the Handdn team of why I might want to adjust the order slightly based on my specific watch brand. Great advice and they immediately credited the difference in the lower price of the change. All-in-all, great experience. I wouldn't hesitate to order additional straps from them. Thanks!
29. november 2025
Besvarelse fra Handdn
HI Gregg,
Thank you very much for sharing such a detailed and thoughtful review, and for choosing HANDDN. We’re delighted to hear that you had a great experience with our custom strap service and that our suggestions were helpful for your specific watch. It means a lot to us that you appreciated the transparency and support from our team. Your trust and willingness to order again are the greatest compliments we could receive.
The product was excellent and of high…
The product was excellent and of high quality, just as I expected. The follow-up to obtain the watch measurements was immediate and easy, demonstrating the efficiency of the staff. I will definitely be dealing with you again in the future.
21. november 2025
Besvarelse fra Handdn
Hi Khalid,
Thank you very much for your kind and detailed feedback and for choosing HANDDN. We’re delighted to hear that the product met your expectations and that our team’s follow-up and efficiency made the process easy for you. We truly appreciate your trust and look forward to serving you again in the future.
Handdn gave me amazing customer service…
Handdn gave me amazing customer service and custom tailor my strap to my exact watch and wrist size which can be hard since I have very large wrists. I've been coming back for years now because quality has only gotten better and better through the years and it was already at a high level to begin with.
28. november 2025
Besvarelse fra Handdn
Hi Darly,
Thank you so much for choosing HANDDN among so many options available. We truly appreciate your continued trust over the years and are delighted to know that our custom service and quality keep meeting your expectations.
Outstanding service as well as…
Outstanding service as well as selection and quality of product.
I’m also impressed by the easy of
communicating with the company.
21. november 2025
Besvarelse fra Handdn
Hi Jack,
Thank you very much for your thoughtful feedback and for choosing HANDDN. We’re delighted to hear that you’re satisfied with our service, product selection, and quality, and that you found communicating with us easy and pleasant. Your support and trust truly motivate our team to keep improving every day.
The quality of the watch strap is so…
The quality of the watch strap is so great. The materials are awesome. Customer service is excellent- top notch. A great experience I would recommend and would definitely buy again.
21. november 2025
Besvarelse fra Handdn
Hi James,
Thank you so much for your wonderful feedback and for choosing HANDDN. We’re truly happy to hear that you love the quality and materials of the watch strap, and that our customer service made your experience a great one. Your recommendation means a lot to us, and we look forward to serving you again in the future.
Besvarelse fra Handdn
HI Daniel,
Thank you so much! We’re really glad to hear that you love it and truly appreciate your support for HANDDN.
Very good customer XP and quality/price
Very good customer experience as the team made sure through direct contact that they took all my requirements into account.
Both straps are very nicely finished and ratio quality over price is very good.
24. november 2025
Besvarelse fra Handdn
Hi Stephane,
Thank you so much for sharing your experience with us!
We’re really glad to hear that our team could support you closely and make sure all your requirements were taken into account. It’s wonderful to know you’re happy with both straps and feel the quality matches the price well. We truly appreciate your trust in HANDDN and look forward to making more straps for you in the future 🙌
Great quality and great work
19. november 2025
Besvarelse fra Handdn
Hi Giovanni,
Thank you so much! We’re really happy to hear you loved the quality and the work. It truly means a lot to us, and we hope to make another strap for you again soon 😊
Communication was excellent, highly recommend!
Communication was excellent! Hollyn made helpful suggestions and asked follow up questions that made me feel that my order was important and was receiving individual attention. I highly recommend this company!
11. november 2025
Besvarelse fra Handdn
Hi Elisabeth ,
Thank you so much for your kind words! 😊
We’re really happy to hear that the communication and support made you feel well taken care of — that’s exactly what we aim for. I’ll be sure to pass your lovely feedback to Hollyn as well. Thanks again for trusting HANDDN, it truly means a lot to us!
Complete disappointment.
Complete disappointment.
The straps I received were the wrong width and the wrong length.
26. november 2025
Besvarelse fra Handdn
Dear Alan,
Thank you for your review. We’re sorry to hear about your disappointment.
After carefully reviewing this order, we can confirm that the strap was made exactly according to the specifications selected at checkout, including the short length.
We also reached out multiple times to clarify and offer support, however we did not receive response. While we always try our best to assist and find solutions, we unfortunately cannot proceed further without your communication.
If you’re still open to discussing this, please feel free to contact us we’re always happy to help where possible.
I’ll be back.
The purchasing, options and after checkout experience was excellent. Multiple messages, staying engaged so I never questioned the process and they arrived early.
22. november 2025
Besvarelse fra Handdn
Hi William,
Thank you so much for sharing this with us! 😊
We’re really happy to hear that you enjoyed the whole experience — from choosing the options to staying in touch after checkout. We always want our customers to feel informed and confident every step of the way, so your words truly mean a lot to our team.
So glad the straps arrived early too! We’ll be here whenever you’re ready for the next one. Thanks again for choosing HANDDN 🙏
Good product and fast delivery
14. november 2025
Besvarelse fra Handdn
Hi Sungtae,
Thank you so much! We’re really glad you’re happy with the strap and the quick delivery. Truly appreciate your support and hope to make another one for you again soon 😊
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