I had a problem with a toasterthat was not a cheap and I would have believed not a inferior quality product. After a little over 12 months old the toaster gave a very loud bang and a bright f... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Quick, efficient delivery of breadmaker. pan. Vey well wrapped and protected. Only slight criticism, package was over secured with sellotape.therefore hard to unwrap, very slghtly more expensive f... Se mere
Virksomheden har svaret
My broken kettle was the same model so needed the same to match the toaster. I ordered the new one and was pleasantly surprised to receive the it the next day. Excellent service from order to deliver... Se mere
Virksomheden har svaret
Great experience from finding the product, ordering and delivery. My replacement kettle arrived within 24 hours of placing my order. It looks fabulous and is great quality. I also bought a toasted... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hamilton Beach designs, markets, and distributes a multitude of small electric household appliances. We’re committed to helping make your day a little easier, more creative, and flavourful through the style and function in all our small electric appliances.
Kontaktoplysninger
Hamilton Beach, BD4 6SU, Bradford, Storbritannien
- 01274 752624
- customerservice@hamiltonbeach.co.uk
- hamiltonbeach.co.uk
3,9
God
123 anmeldelser
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Very good and fast
16. april 2025
Uopfordret anmeldelse
Besvarelse fra Hamiltonbeach
Thank you for your feedback regarding your recent order. We appreciate you taking the time to share your experience with us. We are happy to hear that we met your expectations. We look forward to you purchasing from us again.
Besvarelse fra Hamiltonbeach
Thank you for your feedback regarding your recent order. We appreciate you taking the time to share your experience with us. We are happy to hear that we met your expectations. We look forward to you purchasing from us again.
Theresa was extremely helpful in helping me.
Theresa was extremely helpful in assisting me today. She guided me though my request spending time and politeness. It was a pleasure to talk to Theresa.
2. april 2025
Uopfordret anmeldelse
Besvarelse fra Hamiltonbeach
Thank you for your feedback . We appreciate you taking the time to share your experience with us. We are happy to hear that we met your expectations. We look forward to you purchasing from us again.
Double-oven air-fryer.
We upgraded to a double oven air-fryer having had a single drawer unit for over a year.
We were a bit surprized when we found it had drop-down glass fronts with stainless baskets and shelves instead of drawers (just shows how careful we were when choosing it). We're very pleased with it however, having used for some time. Nice design, well made. we're glad we chose, if by default!
Phil and Fran Mansell.
26. marts 2025
Uopfordret anmeldelse
Besvarelse fra Hamiltonbeach
Thank you! Your positive feedback is much appreciated.
Great Quality, Fast Boiling, and Safe to Use!
I purchased the Hamilton Beach Stainless Steel Kettle (1.7L, Brushed Finish) from their official UK website, and I must say, I’m very impressed!
The build quality is excellent, with a sturdy stainless steel design that feels durable and premium. Unlike plastic kettles, it doesn’t have any risk of harmful chemicals, making it a safer and healthier choice for daily use.
One of the best features is its fast boiling capability—it heats water quickly, saving time when making tea or coffee. The automatic shut-off function is also a great safety feature, ensuring the kettle turns off once the water reaches a high temperature.
Overall, a high-quality and reliable kettle that I would definitely recommend to anyone looking for a safe, stylish, and efficient kitchen appliance!
4. januar 2025
Uopfordret anmeldelse
Besvarelse fra Hamiltonbeach
Thank you! Your positive feedback is much appreciated.
Bought microwave and it’s brilliant…
Bought microwave and it’s brilliant stylish and stainless steel inside and out simple to use only down fall the light inside is very dim but nothing to worry about
We love it
6. januar 2025
Uopfordret anmeldelse
Besvarelse fra Hamiltonbeach
Thank you! Your positive feedback is much appreciated.
Bought a 30 litre 950 watt micro wave 3…
Bought a 30 litre 950 watt micro wave 3 months ago so far it has been brilliant but wasn't as described it said there was a grill in it all the holes are there for the grill but no grill
24. januar 2025
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Besvarelse fra Hamiltonbeach
Thank you! Your positive feedback is much appreciated, i have requested further information with regards to the description so i can investigate this further.
I love the style of my recent purchase…
I love the style of my recent purchase of a charcoal colour kettle and toaster, but I wish there was more in the range. I would like an air fryer and a microwave in this colour.
15. februar 2025
Uopfordret anmeldelse
Besvarelse fra Hamiltonbeach
Thank you! Your positive feedback is much appreciated. I will pass this suggestion to the relevant department regarding having more in the range for this colour.
Retro microwave
Attractive neatly sized black microwave which so far does everything I need it to do. Simple to operate and just what I was looking for at a competitive price.
11. januar 2025
Uopfordret anmeldelse
Besvarelse fra Hamiltonbeach
Thank you! Your positive feedback is much appreciated.
Kettle started leaking after 4 months
Kettle started leaking after 4 months! Unfit for purpose...
10. februar 2025
Uopfordret anmeldelse
Besvarelse fra Hamiltonbeach
Thank you for your feedback, we’re truly sorry to hear about your negative experience. i have requested further information so i can investigate this issue for you.
Matching toaster and kettle
I bought matching kettle and toaster not happy with the toaster it only toasts on side no matter what setting it is on. I have to cancel and turn the toast around
14. marts 2025
Uopfordret anmeldelse
Besvarelse fra Hamiltonbeach
Thank you for your feedback, we’re truly sorry to hear about your negative experience. i have requested further information so i can investigate this issue for you.
Filter Coffee Machine
Hello. We bought a Hamilton Beach filter coffee machine at our local store. Admittedly it was in a sale and didn't cost above £20 or so but, after what must have been five or six uses, the glass jug cracked, making it worthless.
I was advised to take it back to the store, which I did. Unfortunately they wouldn't replace it.
As I was unable to purchase a replacement jug, I reluctantly binned the whole thing. 🙄
I have dated this "23.1.25" but this may be a few days out. Sorry
23. januar 2025
Uopfordret anmeldelse
Besvarelse fra Hamiltonbeach
Thank you for your feedback, we’re truly sorry to hear about your negative experience. i have requested further information so i can investigate this issue for you.
Handle fell off
After three months, the four screws which attach the handle to the tray came off ending up inside the food.
20. januar 2025
Uopfordret anmeldelse
Besvarelse fra Hamiltonbeach
Thank you for your feedback, we’re truly sorry to hear about your negative experience. i have requested further information so i can investigate this issue for you.
Incredibly good service
Good product - Rediffusion cordless vacuum - supplied through Amazon, developed a fault so needed to be returned under warranty. The Amazon return system did not suit that situation but the ladies at Hamiltonbeach - notably Theresa - were incredibly helpfull, cannot commend them enough.
28. januar 2025
Uopfordret anmeldelse
Besvarelse fra Hamiltonbeach
Thank you! Your positive feedback is much appreciated.
Great customer service on our coffee…
Great customer service on our coffee machine,replaced at no cost wow!
30. december 2024
Uopfordret anmeldelse
I bought a Hamilton beach steam…
I bought a Hamilton beach steam generator iron it's not working it's not giving steam I only got it a few days ago I opened it yesterday to use it's not letting steam out of the iron I'm ring the number but no one is answering the phone I think I been robbed this company selling broken products it's not fair 😡 I been ringing since 9 am no reply I've emailed them.to no reply
6. september 2024
Uopfordret anmeldelse
Besvarelse fra Hamiltonbeach
I'm sorry to hear that your Hamilton Beach steam generator iron is not producing steam and that you've had difficulty reaching customer service. To assist you better, could you please provide your order number? Additionally, could you confirm the contact details you have been using so I can investigate why your calls and emails have not been answered? I apologize for the inconvenience and will work to resolve this issue for you as quickly as possible.
Many Thanks
Theresa Edmondson
Customer Service Manager
Waffle maker exploded no response from Customer Service
I’ve been trying to contact the company to make a claim about my waffle maker, which literally exploded in the electric socket while in use. Unfortunately, I haven’t received any replies to my emails, and no one answers when I call the UK phone number provided. Very disappointed with the lack of response and customer service.
7. juli 2024
Uopfordret anmeldelse
Besvarelse fra Hamiltonbeach
I apologize for the delay in addressing your claim about the waffle maker. We understand how frustrating it can be to not receive timely communication, and we regret any inconvenience this has caused.
Please know that we take your feedback seriously and are committed to improving our customer service. I am personally handling your claim and will ensure it is resolved as quickly as possible.
Could you please contact me at 01274 752624 or email me at ch319437-fnjlblci@xsell.co so I can gather more details from you?
Thank you for your patience and understanding.
Theresa
Customer Service Manager
jury out at the moment
Very disappointed that there was no recipe book. Machine looks very good, have to buy a recipe book before trying.
28. juli 2024
Uopfordret anmeldelse
Besvarelse fra Hamiltonbeach
Thank you for your feedback and for choosing our product. We apologize for any inconvenience caused by the absence of a recipe book.
We understand how important it is to have all the necessary resources to get started. While we work on addressing this issue, we would like to offer you a digital version of our recipe book, which you can access immediately. Please let us know if this would be helpful, and we will send it to you right away.
If you have any other questions or need further assistance, please don't hesitate to reach out. We appreciate your understanding and hope you enjoy using your new machine.
Many Thanks
Theresa
WARNIING
UPDATE to original review
WARNIING
Purchased white Hamilton Beach microwave, which, unbelievably, came with black lead and plug, thus defeating the object of having a white appliance.
You couldn't make it up.
UPDATE
Have had a courteous reply from Hamilton Beach, who are looking into this. This is much appreciated. I will continue to update on pregress, but initally impressed with the response.
7. juni 2024
Uopfordret anmeldelse
Besvarelse fra Hamiltonbeach
I am sorry to hear that you are unhappy with the colour of the wire and plug on your Microwave. I will pass this information on to the relevant department and suggest this be looked at and maybe changed. I appreciate your input.
Many Thanks
Theresa
received delivery bought from…debenhams
received delivery bought from debenhams , just arrived home and opened the box and the handle on microwave is broken so i need a replacement
10. april 2024
Uopfordret anmeldelse
Besvarelse fra Hamiltonbeach
Good Afternoon Rachel. I am sorry to hear you received a faulty item. I understand you spoke with our customer service team who arranged a collection of this item and issued you with a full refund.
If you require anything else from us please do let me know and i will be happy to help.
Many thanks
Theresa
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