Me encanta Gyna porque me ha brindado información muy valiosa y educativa sobre la fertilidad. He aprendido mucho sobre mi ciclo, mi salud reproductiva y diferentes formas de cuidar mi cuerpo. ❤️ Ade... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
They charged me and I requested for cancellation and they sent me back my money in full.they r legit and very considerate.i did that because i was not ready for the payment.register with gyna and your... Se mere
Virksomheden har svaret
I have just enrolled in GYNA, nothing helpful. just silly quiz and insane amount to read, so obviously I have tried a free trial or paid a dollar for it, I'm ok with that. I cancelled the subscription... Se mere
Virksomheden har svaret
Gyna provides great information in the journey of parenthood. In a season where there are so many inflation, Gyna helps to put things in structure which is really helpful for someone like me. Asking... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Gyna is a fertility nutrition program for women and couples trying to conceive. Most people find us a few months in, or a few years. You've got the tracking app, the prenatal, and a browser history of advice that contradicts itself. What you don't have is one place where food, supplements and everyday exposures are put together and explained. That's the program. Self-paced lessons in an app, on a subscription, with meal plans and recipes so the material is easier to actually use. You work through it one idea at a time. Most of what we ask is that you add things, not cut them. Trying to conceive is stressful enough without a program that wants you to overhaul your life in week one.
Kontaktoplysninger
4023 Kennett Pike #50300, 19807, Wilmington, USA
- support@gyna.co
- gyna.com
4,0
God
3 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Gyna
Thank you so much. Simple and engaging is exactly the balance we try to strike at Gyna. Fertility nutrition can get technical fast, so every lesson introduces one idea at a time, in plain language, with the research it rests on close at hand.
We're so glad it's landing that way for you. If a question comes up as you go, email me at Mary@gyna.co and I'll find you the answer.
Mary, Gyna
Structured, informative and great knowledge
Gyna provides great information in the journey of parenthood. In a season where there are so many inflation, Gyna helps to put things in structure which is really helpful for someone like me.
Asking questions and getting answers that I need with the customer service team was also very quick which I am really grateful for.
2. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Gyna
Thank you, Mei. We're really touched by this. Structure is a big part of what the Gyna Fertility Course is for: when so much about trying to conceive feels out of your hands, having the nutrition and lifestyle side laid out step by step gives you something solid to stand on.
And we're so glad the support team was quick when you needed them. I'll make sure Emilia sees this.
Wishing you all the best on the road ahead. If you ever need anything, I'm at Mary@gyna.co.
Mary, Gyna
It was an informative platform. Worth every penny
It was an informative platform that helped me understand my body and its requirements. It was easy to use and actually fun. A good replacement for many of the phone games that keep us busy all day.
Cancelation was instant. So was the refund.
A dedicated team that helped me step by step.
30. juni 2026
Uopfordret anmeldelse
Besvarelse fra Gyna
Thank you, Kate. "Worth every penny" means a lot, and so does hearing that Gyna helped you understand your body and what it needs.
And yes: cancelling a Gyna subscription is self-serve and instant at gyna.co/billing, and the support team handles refunds quickly when they're the right call. That's how we think it should work.
You're welcome back any time. Until then, I'm at Mary@gyna.co if you need anything.
Mary, Gyna
Exceptional Service
I received exceptional service when I discovered I’d been charged after cancelling my subscription but wasn’t aware there were two parts to the subscription that needed cancelling. Thank you to GYNA for the prompt and immediate resolution.
29. september 2026
Uopfordret anmeldelse
Besvarelse fra Gyna
Thank you so much, Kelly.
We're really glad the charge was put right quickly for you.
As you found, the Gyna Fertility Course and the Gyna Premium Meal Plan are billed as two separate subscriptions. You can check that each one shows as cancelled at gyna.co/billing.
Refunds usually reach your card within 5 to 10 business days. If anything hasn't arrived by then, email me at Mary@gyna.co and I'll check it personally.
I'll make sure our support team sees your kind words.
Mary, Gyna
My experience is really positive so…
My experience is really positive so far. I’m learning lots that I didn’t know before! 😊
29. september 2026
Uopfordret anmeldelse
Besvarelse fra Gyna
Hi Sophie, we're so glad you're already learning things you didn't know before! That's exactly what the Gyna Fertility Course is for: one small idea at a time, so the changes feel doable.
If a question comes up along the way, email me at Mary@gyna.co.
Mary, Gyna
I have just enrolled in GYNA
I have just enrolled in GYNA, nothing helpful. just silly quiz and insane amount to read, so obviously I have tried a free trial or paid a dollar for it, I'm ok with that. I cancelled the subscription and very slyly they have ended charging me already for some Meal Plan! I have emailed them for a refund, I hope they refund me soon. I think this kind of gimmicky marketing is what adds to already stressed bodies.
29. september 2026
Uopfordret anmeldelse
Besvarelse fra Gyna
Hi Sristy, I wanted to let you know your refund has gone through in full, and both of your Gyna subscriptions are now cancelled, so there's nothing more to pay.
We're sorry the second charge came as a surprise, especially when you're already carrying a lot.
For anyone reading: the Gyna Fertility Course and the Gyna Premium Meal Plan are two separate subscriptions, and you can view or cancel each one at gyna.co/billing. If anything still looks off, email me at Mary@gyna.co and I'll look into it personally.
Mary, Gyna
Very educational learning a lot
Very educational learning a lot
29. september 2026
Uopfordret anmeldelse
Besvarelse fra Gyna
Hi Elaine, thank you! We're really happy Gyna's fertility nutrition lessons are teaching you so much.
There's plenty in there, so take them at whatever pace suits you.
Mary, Gyna
I have joined the free trial just for…
I have joined the free trial just for one day and did not use the app at all. My account was debited by the monthly payment . I immediately requested for refund and that was very quick . Gyms refund me on the same day. Thrust worthy
28. september 2026
Uopfordret anmeldelse
Besvarelse fra Gyna
Hi Nawsheen, thank you for sharing this. We're glad your refund was sorted the same day you asked.
For anyone reading: you can manage or cancel any Gyna subscription yourself at gyna.co/billing, and I'm at Mary@gyna.co if you ever need a hand.
Mary, Gyna
Very informative helpful structures
29. september 2026
Uopfordret anmeldelse
Besvarelse fra Gyna
Thank you! We put a lot of care into how Gyna is structured, so it's lovely to hear it's working for you.
Every lesson is short on purpose, covering one topic at a time, from fertility-friendly recipes to cycle health.
Mary, Gyna
Gyna was a very comprehensive course &…
Gyna was a very comprehensive course & assisted with a cancellation & refund for my autorenewal without any issues. Thank you so much
28. september 2026
Uopfordret anmeldelse
Besvarelse fra Gyna
Hi Krystal, thank you for such a kind review! We're glad the Gyna Fertility Course felt comprehensive, and that sorting out your renewal was easy.
You can cancel any Gyna subscription yourself at gyna.co/billing, or email me at Mary@gyna.co and I'll help.
Mary, Gyna
Simple, educational, fun
Gyna makes it very easy to learn a lot of information - it's broken down really well and in a fun way. It is a great motivator to eat well while trying to conceive. It's also nice that it comes with a FB community to connect with women going through similar struggles. The 3-day trial period and value for money is also great.
25. september 2026
Uopfordret anmeldelse
Besvarelse fra Gyna
Hi Lauren, thank you for this! We're so glad the Gyna Fertility Course feels easy to learn from, one small lesson at a time.
Eating well while you're trying to conceive should feel motivating, not like homework. Hearing that it does for you means a lot to us.
And we love that you've found the Gyna Facebook community. Talking with women who get it can make this stretch feel a lot less lonely. 🥰
If there's ever anything I can help with, email me at Mary@gyna.co.
Mary, Gyna
REFUND NIGHTMARE/ RUDE CUSTOMER SERVICE
Horrible customer service. I went through the trial to see if it is something that I think would be helpful for me, and if I would have the time to do all of the oodles and oodles and oodles of reading that this app requires. I do not. Being a super busy mom I woke up one morning and saw texts that showed that I had two charges: $99 and another one for $59. I had forgotten to cancel the subscriptions the day before as I got super busy. So as soon as I saw the charges, I immediately requested a refund and canceled the subscriptions. I’m talking as soon as I saw the charges right when I woke up at 713am. They wrote the rudest reply email:
Thank you for reaching out about this charge. I've gone through your account and want to walk you through what I found.
When you signed up on September 14, 2026 at 10:52 PM, you started with the Fertility Course. A few moments later, at September 14, 2026 at 10:53 PM, you also chose to add the Premium Meal Plan to your account — that's a separate paid subscription, billed independently from the Fertility Course.
Your Premium Meal Plan trial ended on September 22, 2026 at 10:53 PM, and the subscription converted to a paid plan as outlined at signup. The charge of $99.00 was made on September 22, 2026 at 11:54 PM.
You also cancelled the Fertility Course on September 23, 2026 at 7:13 AM — though I want to flag that cancelling the Fertility Course doesn't automatically end the Premium Meal Plan, since they're separate subscriptions.
The Premium Meal Plan was cancelled on September 23, 2026 at 7:14 AM, so no further charges will be made.
If you'd like to look back at the original receipts, you can search your email inbox for "Gyna Receipt" — we sent one when each subscription started.
I can also see that you haven't started using the Premium Meal Plan yet. To be upfront — effort goes into creating your personalized meal plan from the moment you opt in, so there's real value built into the subscription even before you've opened the app.
Having reviewed the timeline and what was agreed at signup, we're not able to issue a refund for this charge. The Premium Meal Plan was opted into intentionally when you signed up, and the charge was processed as agreed.
Warmly,
Emilia
22. september 2026
Uopfordret anmeldelse
Besvarelse fra Gyna
Hi Alison, thank you for telling us about this. Both charges on your account have been refunded in full, and both subscriptions are cancelled, so nothing further will be billed.
I'm sorry our first reply felt the way it did. You'd woken up to charges you didn't expect, and you deserved more understanding than that.
The Gyna Fertility Course and the Gyna Premium Meal Plan are separate subscriptions, and you can see or cancel each one anytime at gyna.co/billing. If anything still looks wrong, email me at Mary@gyna.co and I'll check it personally.
Mary, Gyna
Really awesome customer service!!
Really awesome customer service!!
23. september 2026
Uopfordret anmeldelse
Besvarelse fra Gyna
Thank you, Jaclyn! We're so glad our support team took good care of you. Questions about a subscription shouldn't get in the way of your fertility journey, and I'll make sure the team sees your kind words.
Mary, Gyna
SUBSCRIPTION REFUND. My experience with this company was an…
My experience with this company was an awesome experience bcos Gyna is faithful and trustworthy organization with wonderful and lovely people who are readily available to respond to your request, need and well-being.
Relating with this company is great experience for me. And reading through their fertility and meals plan is also a good one.
However the biggest and awesome experience I had with this company was when my subscription was deducted for three months and I wrote them that I need a refund and it was gladly refunded with sweet words that I shouldn't panic about getting my money back.
@Gyna thank you so much.
14. september 2026
Uopfordret anmeldelse
Besvarelse fra Gyna
Adenike, thank you for such a generous review. We're really glad the Gyna fertility lessons and meal plans have been useful reading. And we're happy your subscription refund was sorted without stress. That's exactly how it should feel. If you ever need anything, you can manage your account at gyna.co/billing or email me at Mary@gyna.co.
Mary, Gyna
A good one for nutrition newbies
Besides minor details, this food plan definitely gives great recommendations. It’s for sure a great guide for those who know nothing about nutrition.
16. september 2026
Uopfordret anmeldelse
Besvarelse fra Gyna
Thank you, Ronin! We're so glad the Gyna Premium Meal Plan works as a starting guide for anyone new to nutrition. We'd love to hear the minor details, too. Email me at Mary@gyna.co and I'll pass them straight to the team.
Mary, Gyna
Had a good experience with this app it…
Had a good experience with this app it is full of knowledge and helpful advice! Customer service was also wonderful!!
11. september 2026
Uopfordret anmeldelse
Besvarelse fra Gyna
Thank you, Taylor! We're so happy Gyna has felt full of useful knowledge, from cycle health to what goes on your plate. And thank you for the kind words about our customer service. I'll pass them on to the team.
Mary, Gyna
Great app and great service!
14. september 2026
Uopfordret anmeldelse
Besvarelse fra Gyna
Thank you so much! We're thrilled you're enjoying both the Gyna app and our support. If there's ever a recipe or a fertility nutrition topic you'd like to see more of, email me at Mary@gyna.co. I read every suggestion.
Mary, Gyna
Already have a solid baseline…
Already have a solid baseline knowledge- Gyna has fortified that. What Gyna teaches is accurate and very GOOD information
13. september 2026
Uopfordret anmeldelse
Besvarelse fra Gyna
Mckenzie, coming from someone who already knows her stuff, this means a lot. The Gyna Fertility Course draws on published research, from how diet can affect ovulation to how endocrine disruptors may affect hormones. We're glad it strengthened what you already knew.
Mary, Gyna
App and service team review
I subscribed for a trial perid out of curiosity. I didn’t use it much but was helpful - with lots of recepies and prenatal info.
Service team is amazing - 11 out of 10. Emilia, thank you!
13. september 2026
Uopfordret anmeldelse
Besvarelse fra Gyna
Violeta, thank you! 11 out of 10 is a score we'll gladly take 🥰 I'll make sure Emilia sees this. We're glad the Gyna recipes and prenatal information were helpful during your trial, even with light use.
Mary, Gyna
I didn’t use it much as I got pregnant…
I didn’t use it much as I got pregnant quickly after subscribing, but I wasn’t very careful with subscriptions and stay subscribed to their meal plan. After seeing that I was still subscribed by mistake, they reimbursed me all the accidental payments. I appreciate it a lot!
8. september 2026
Uopfordret anmeldelse
Besvarelse fra Gyna
Daryna, congratulations on your news! 🥰 We're so happy for you. Thank you also for sharing how your meal plan subscription was handled. We're glad we could put it right. Anyone can check or cancel a Gyna subscription anytime at gyna.co/billing. Wishing you a healthy, happy pregnancy.
Mary, Gyna
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