Always top marks for this company 👌 great communication, great service, fast delivery, well packaged, quality products at a great price. Customer service without a doubt it's exceptional 👏
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered these martial arts gloves for our son for Christmas. Checked online and these came at the best prices. Not familiar with online gym equipment retailers so always a bit wary of ordering from so... Se mere
Virksomheden har svaret
Pre ordered item, chased as did not arrive in timescale advised. Informed there had been an issue but item would definitely arrive within two days. Chased again to be informed stock issues and could n... Se mere
Virksomheden har svaret
Gymzey went Above & Beyond the call of duty to ensure they met my expectations as a new customer. I bought the Captain America weight set and a couple Olympic dumbbells. All of which are ver... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Butik med fitnessudstyr
- Sportstøjbutik
- Fitness- og ernæringstjeneste
- Engrossalg af fitnessudstyr
- Butik med kampsportsudstyr
- Sportstøjsbutik
Skrevet af virksomheden
Gymzey is a family-run business proudly based in London's Crouch End. Since 2018, we have been dedicated to providing fitness and martial arts enthusiasts with top-quality, fairly priced products from the industry's most reputable brands. Whether you're a stay-at-home parent, a professional athlete, or part of a hardcore gym community, Gymzey is here to support your fitness journey. Founded by a passionate fitness expert with years of experience in martial arts and sports nutrition, Gymzey was born from a lifelong love of fitness. As an independent business, we're proud to offer personalised service and expert advice, ensuring every customer feels valued. At Gymzey, we strive to make fitness accessible to all with benefits like speedy UK delivery, global shipping, flexible payment options, and a wide selection of products. Join us in our mission to promote a healthy lifestyle, celebrate movement, and help you achieve your personal fitness goals. Stay fit with Gymzey!
Kontaktoplysninger
447 High Rd, Reception, N12 0AF, London, Storbritannien
- info@gymzey.com
- gymzey.com
3,7
Middel
166 anmeldelser
Har besvaret 83 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Will use again.
Everything nice and easy. Went smoothly and delivered in reasonable time. Will use again.
6. maj 2026
Uopfordret anmeldelse
Always top marks for this company 👌 …
Always top marks for this company 👌 great communication, great service, fast delivery, well packaged, quality products at a great price. Customer service without a doubt it's exceptional 👏
30. april 2026
Late on delivery, product damaged
Ordered my product on 2-3 day delivery, did not arrive until 9 days later after I chased. Additionally when I received it the product was moisture damaged and as such unusable. I contacted them regarding the damage but as yet no response.
24. februar 2026
Uopfordret anmeldelse
THE SPEED OF ORDERING TO DELIVERY WAS…
THE SPEED OF ORDERING TO DELIVERY WAS GREAT
THERE WAS NO PROBLEMS WITH THE ORDERING AND PAYING PROCESS
16. marts 2026
Besvarelse fra Gymzey
Thank you for leaving us a review.
We're pleased to hear that you are happy with your order and the service you received. We look forward to seeing you again soon!
Pre ordered item
Pre ordered item, chased as did not arrive in timescale advised. Informed there had been an issue but item would definitely arrive within two days. Chased again to be informed stock issues and could not provided the item ordered.
27. februar 2026
Besvarelse fra Gymzey
Sorry for the mixed updates on this order. We initially believed we could fulfil quickly, but we later identified a stock allocation issue and we were not able to supply the item. Once that was confirmed, we processed a full refund.
We’ve tightened our stock checks so we only provide firm timelines once stock is confirmed and allocated. If you’d like us to confirm the refund reference or review anything on the order, please contact our support team with your order number.
Besvarelse fra Gymzey
Sorry your parcel was still outstanding when you posted this review on 6 January. Your order was placed during the Christmas and New Year period, when courier networks and depot scanning can run slower than usual.
Our records show the parcel was delivered on 9 January. If you did not receive it, or if anything arrived missing or damaged, please contact our support team via the order confirmation email or our website contact form and we will sort it quickly.
delivery problem
Haven’t received any updates from my purchase in 5 days even tho delivery says 3 days i’ve emailed gymzey but no reply
12. december 2025
Besvarelse fra Gymzey
Thank you for your review. We’ve checked our records and can confirm your order has now been shipped. The order was placed during our scheduled closure period from 11 to 19 December, which was clearly displayed on the website at the time, and orders made during this period were processed once we returned.
We’ve also checked our inbox and can’t see any email from you, so it’s possible your message didn’t reach us. If you need anything further or would like an update, please feel free to email us and we’ll be happy to help.
si paga il previsto ma quando arriva…
si paga il previsto ma quando arriva sono necessari altri soldi altrimenti non viene consegnato. non sono soddisfatto
19. september 2025
Besvarelse fra Gymzey
We’re sorry to hear about your disappointment. However, as stated clearly in our Terms and Conditions, all EU-based customers are responsible for local customs duties and import taxes. These charges are imposed by local customs authorities and are not controlled or collected by us.
You agreed to these terms when placing your order, and we always make sure this information is visible before checkout. We understand customs fees can be inconvenient, but they are a standard part of cross-border delivery.
We value all our customers and do our best to keep shipping costs transparent.
Worst website ever
Worst website ever! Total scam..twice items ordered worth over £50 not arrived.. No contact tel number.. They do not refund you.. BEWARE OF THIS SCAM WEBSITE APP
29. september 2025
Besvarelse fra Gymzey
Thank you for your review. We take comments like this seriously and have checked your order history to make sure everything was resolved correctly. Our records and delivery scans confirm your parcels were delivered with photo proof, and we can see you have continued to place orders with us since. We would never leave any customer without support, so if anything ever appears missing or unclear, please reach out through our support email and we will always help.
Excellent service and top quality…
Excellent service and top quality product and quick delivery - overall very happy with this company. Many thanks
23. september 2025
Besvarelse fra Gymzey
Thank you for leaving us a review, we appreciate that.
We're pleased to hear that you are happy with our service, and we hope to see you shop with us again!
Quick delivery
19. september 2025
Besvarelse fra Gymzey
Thank you for leaving us a review, we appreciate that.
We're pleased to hear that you are happy with our service, and we hope to see you shop with us again!
Besvarelse fra Gymzey
Thank you for us a review, Gemma!
We're very glad to hear that you're happy with your order, and hope we'll see you shop with us again soon.
Nice fast delivery and item perfect
Nice fast delivery and item perfect, as advertised
10. august 2025
Besvarelse fra Gymzey
Thank you for your review!
We're pleased to hear that you are happy with our service and your order.
We look forward to seeing you again soon.
Besvarelse fra Gymzey
Thank you for leaving us a review, Suzanne.
We're pleased to hear that you are happy with the service you received. We look forward to seeing you again soon!
Besvarelse fra Gymzey
Thank you reviewing us!
We're very glad to hear that you're happy with our services, and we hope we'll see you shop with us again soon.
Quick delivery, great price, perfect product
6. maj 2025
Besvarelse fra Gymzey
Thank you for taking your time to leave us a review!
We're pleased to hear that you were happy with our service and your order.
Besvarelse fra Gymzey
Thank you reviewing us, Robert!
We're very glad to hear that you're happy with our services, and we hope we'll see you shop with us again soon.
Besvarelse fra Gymzey
Thank you for leaving us a review, we appreciate that.
We're pleased to hear that you are happy with our service, and we hope to see you shop with us again!
The item sent was the wrong size
The item sent was the wrong size. I purchased a snall and was sent a medium.
Edit, Gymzey responded very quickly and rectified the error. They sent a new item of the correct size delivery was very quick.
Customer service was very good.
2. april 2025
Besvarelse fra Gymzey
We really appreciate that you took your time to leave us a review!
We're pleased to hear that you are happy with your order, and hope to see you shop with us again.
Two same products, different composition
The composition of ordered product was unknown (but maybe that's good ...).
At the end, product came quiet quickly (international shipping).
What is the most important ?
PRODUCT WORKS AS IT SHOULD.
You might be sure that I will buy something in the future.
18. februar 2025
Besvarelse fra Gymzey
We really appreciate that you took your time to leave us a review!
We're pleased to hear that you are happy with our service, and hope to see you shop with us again soon.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.