Sprung Gym Flooring Anmeldelser 

Product not delivered and lack of communication. Meant to arrive on 1st. Email from delivery company stating that if unable to deliver, there would be a £59.00 cost. No update as to specific time on the morning. Then when I rang, i was quoted a range of 11.30-1.30. At 2pm I was told between 2.30-3.30. When I rang back at 4.30pm to find out more, I was told I would get a call back and I never did. I wouldn’t mind if it hand not been highlighted about the charges for non delivery. But what about the other way around? I’ve had to move work to make sure the potential delivery was covered all day. The delivery costs are very expensive too. If communication had been decent, this mess could have been avoided.

A seamless experience from start to finish. Richard and the team reached out to offer support on measurement / quantities and were incredibly helpful throughout the purchase + installation of the flooring. I ordered the 20mm Rubber PRO Gym Heavy Duty Flooring tiles and they are perfect for my garage conversion project - I would highly recommend.

Superb product. Exactly what I wants. Quick delivery and first class customer service.

Not great customer service.
Got 2 samples which didn't do what I wanted so asked for some help or ideas as the noise was not reduced very well.
The reply I got was
"Its mainly for reduced noise below"
I replied yes that is what I want it for.
Expecting a reply with some other products or ideas.
I got no reply
Then out of the blue I got a random I guess it's a bot that sends them saying do you need help or somthing along them lines,
I replied to the email saying that I didn't get a reply from you and guess you didn't want to help me further.

No reply from that email either.

I'm guessing the after sales would be as hard to get hold of aswell.
I would expected much more woth the amount of advertising I've seen.

Ordered from here after checking out lots of websites. We liked the Sprung Konnecta Snowflake premium self locking gym flooring mats 20mm. 15 arrived very quickly and just as described after they sent a sample. Checked out YouTube videos but they were very easy to lay down and clicked into place. Only used the rubber hammer on a few and you need a very sharp Stanley knife. The sauna and a small heater in the room have had no effect on the mats which is great. Would definately recommend the company.

Arrived well packaged and delivered to the door.
Durable dense, heavy construction with pleasant spring to it and very attractive blue and grey flecks.
Easy to lay.
Tough to cut so have plenty of sharp blades for your utility knife.

Great service and product. Recommend!
Got their 20mm floor for my garage gym and I’m very happy with it.

Very professional. Kept me informed all the way. Defo recommend ..

2 Stars

First good news - Buying was simple, flooring does look great.

Bad news - Once I purchased I was bombarded with upsell emails to the point I had to unsubscribe within 4 days.

After 5 days no one had still contacted me about delivery. I had to contact them.

I was told it was dispatched. That was it.

On Friday, I was told, that I would be emailed or call on Monday 6am with a delivery slot for that day.

By 9:30am I still hadn't received any confirmation. I then had to re-email to find out when this delivery slot was.

I received a reply at 12:05 pm to be told that my delivery was between 12 and 2 pm. (helpful, right)

After racing to the gym. I waited. By 2:30 pm I still hadn't had a delivery. I had to then, re-ring them to find out where my flooring was. I was told it was 10 minutes away.

By 3:30 pm the flooring still hadn't arrived. Meaning I sat doing nothing for 3 1/2 hours. No one called, no one apologised.

When the flooring eventually arrived. I was shocked to find out that not a single one of the squares are actually squared.

Meaning you have no hope of keeping the single line straight.

However, I will say once we finally got the flooring down it does look good and seems to be nice and sturdy.

I still haven't received an apology from them for the delays or the miscommunications or the lack of communications there you go.

They do need to sort out their emails and stop bombarding people.

I bought their 20mm pro sprung flooring for our home gym, they’re definitely keen on follow up emails to sales enquiries!! However they did offer us additional discount and once we took the plunge after research, the service was excellent.

Their delivery partner even arranged delivery on a date about 2 weeks after purchase to ensure we would be in which was excellent.

The pro tiles to install were straight forward enough, but it’s a physical job, and you need professional tools, this is not a job for your average DIY-er! That isn’t a criticism, it just means you need an eye for detail, or I’d suggest spending more and hiring their interlocking pro tiles.

Our small home gym however now looks the absolute business, we’re made up with the look and feel and the tiles really are top quality.

Oddly, the room feels bigger and warmer than it did with carpet? Either way we’d use them again and recommend them.

I’d submit a photo of the room but don’t know if I can?

Great product, thanks Sprung

The service was fast and the item that I ordered for my Gym floor arrived and looks absolutely amazing easy to fit and good value

Really good service . I ordered 10 home mats and it arrive on time and very good conditions . I recommend

Brilliant service , good on phone , fast, good quality product.

However too many emails , I don’t want daily emails about products .

Please stop!

Well presented and easy to navigate website. Lots of information and Q&A’s regarding products and processes.

Great selection of high quality flooring. Offering good deals and choice.
Ordering was simple and delivery fast quick and efficient.

Good experince from start to finish. Very helpful and responsive customer services. Flooring is high quality and perfect for my gym.

I looked everywhere for rubber gym tiles that were not black or grey and eventually found these fabulous cork coloured rubber tiles. We had them professionally installed and they look absolutely stunning.
Dealing with Gym Flooring, they expected the order to arrive with them on a certain date, the delivery was a few days late and to me a week or so late, but they told me what was happening and kept me updated, real people talking to me! I would definitely recommend both the company and the product.

The tiles were delivered and installed on the same day. Although cutting them was a bit challenging because of their weight and density, they were quite straightforward to install. I'm very pleased with how they turned out. Delivery was swift once they were available, and any questions I had were answered promptly.