I bought a Monark acoustic guitar from Guitar Fabrik in October 2025, which I received. On playing it, I found it difficult to keep in tune and got in contact with customer services, who replied and a... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Easy ordering and fast delivery. Only slight damage to the outer carton. A quick check of contents and all is ok. Wood on both body and neck seems good and free of blemishes, so would probably take a... Se mere
Virksomheden har svaret
delivery was over a week even though the website was showing item in stock and that delivery was 1/2 days. the package arrived in very bad condition but luckily the items inside were okay. Not had ti... Se mere
Virksomheden har svaret
Livraison d'une rapidité étonnante. Bravo 👍 Quant aux produits le rendu est au top. Facile d'utilisation. Pour moi c'est une première je rénove une vieille Washburn qui allait pourir dans une cav... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to The Guitar Fabrik, your go-to destination to build your own electric guitars and get access to best quality custom guitars. We provide high quality DIY Guitar Kits and Bass Kits, premium tonewoods, customisation, luthier tools and products related to guitar paint & decoration such as guitar skin and headstock decals. With hundreds of products related to guitar building it is the best place to start or continue your journey into the guitar build and customisation world : More than 80 guitar kits and bass style | 100s of Guitar Paint products | 80+ custom guitar skin | a selection of custom headstock decals | 30+ Luthier tools | Various customisation possiblity. At The Guitar Fabrik, we don't just stop at providing materials; we offer expert services to paint and assemble your kit according to your preferences to make sure you will create the best guitar within your whole collections!
Kontaktoplysninger
64 Nile Street, N1 7SR, London, Storbritannien
- +447904470746
- info@theguitarfabrik.com
- guitarkitfabric.com
4,4
Fremragende
369 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
delivery was over a week even though…
delivery was over a week even though the website was showing item in stock and that delivery was 1/2 days. the package arrived in very bad condition but luckily the items inside were okay. Not had time to test fit anything yet and to check if any parts are missing but hopeful all will be okay.
will update once I have completed the project I am currently working on and get the chance to examine this kit properly
12. september 2023
Besvarelse fra The Guitar Fabrik
Thank you for sharing your feedback with us.
We apologize for any inconvenience caused by the longer-than-expected delivery time. We understand how important it is to receive your items promptly, and we are actively working on addressing any discrepancies between our website's stock status and actual delivery times to ensure a smoother shopping experience in the future.
We're relieved to hear that despite the package's poor condition, the items inside remained unharmed. However, we understand your concern, and we'll be here to assist you in case you discover any missing parts or issues during your build.
Your decision to update us on the progress of your project is much appreciated. We encourage you to reach out to us via email at info@guitarkitfabric.com whenever you have a moment to examine the kit thoroughly. Your feedback will be invaluable to us in ensuring the quality and satisfaction of our customers.
Thank you once again for choosing us for your project, and we look forward to hearing from you as you work on your kit. If you have any questions or require assistance, please do not hesitate to contact us.
Warm regards,
The Guitar Fabric
I think the quality is good
I think the quality is good , nice wood , nice kit as far as the hardware seem to be good, had a little problem with shipping but no fault of this company,
7. september 2023
Besvarelse fra The Guitar Fabrik
Thank you for taking the time to leave us a wonderful 5-star review! We greatly appreciate your feedback and are delighted to hear that you find the quality of our kit to be good, with nice wood and well-functioning hardware.
Shipping can sometimes be a bit unpredictable (normally the service of shipment to the US from the UK with Fedex is quite reliable) and we are glad to hear that any issues encoutered has been solved correctly.
If you ever decide to share photos of your completed project or have any questions or feedback in the future, please feel free to reach out to us. Once again, thank you for choosing our bass kit MusicMan Stingray, and we hope you enjoy the process of creating your unique bass. Happy building!
Warm regards,
The Guitar Fabric
Besvarelse fra The Guitar Fabrik
Thank you so much for taking the time to share your positive feedback with us in this wonderful 5-star review! We truly appreciate your kind words.
We're delighted to hear that your kit bass SG style arrived promptly and in good condition. Ensuring that your order reaches you in excellent shape is a top priority for us, and it's great to know that everything went smoothly.
Thank you once again for choosing us, and we hope you enjoy building and playing your SG style bass. Happy bass-playing!
Kind regards,
The Guitar Fabric
Left handed firebird
D.I.Y guitar was fun to build and gives you insight to inner workings. Also a firebird which is difficult to find. Thanks
20. august 2023
Besvarelse fra The Guitar Fabrik
Thank you so much for taking the time to share your fantastic 5-star review with us! We're thrilled to hear that you had a fun and insightful experience building your D.I.Y. guitar kit Firebird style.
We couldn't agree more about the unique perspective that building your own guitar can offer. It truly provides valuable insights into the inner workings of this musical instrument that we all love.
We're also excited to learn that you appreciate the rarity of the Firebird style guitar kit, which can be quite challenging to find. If you ever decide to embark on another project, please keep in mind that we offer a variety of Firebird style guitar kits as well. ;)
Once again, thank you for choosing our kit, and we're delighted to have played a part in your D.I.Y. guitar journey. If you have any questions, want to share more about your experience, or explore our Firebird style kits, please don't hesitate to reach out.
Kind regards,
The Guitar Fabric
Availability
The only problem is that the guitar kit I ordered was not in stock, but on website it stated that it was, as of yesterday, but company emailed me very quickly giving me the option to change or cancel
Can’t fault customer service
27. august 2023
Besvarelse fra The Guitar Fabrik
Thank you for taking the time to leave us a 5-star review and for your kind words about our customer service. Your feedback is greatly appreciated.
We sincerely apologize for the discrepancy regarding the availability of the guitar kit you ordered. We understand how important accurate information is when making a purchase, and we're continuously working to improve our stock status updates on the website to avoid such issues in the future.
We're pleased to hear that our team promptly reached out to you with options to either change or cancel your order. Once again, thank you for choosing us, and we appreciate your understanding.
Speak to you very soon by email, and again sincere apologies!
Kind regards,
The Guitar Fabric
Fairly easy to order
Fairly easy to order. Came by Royal mail, not my favourite. Arrived on 2nd attempt.
Nitorlack is a great product. O
26. august 2023
Besvarelse fra The Guitar Fabrik
Thank you for taking the time to share your feedback with us.
We're glad to hear that the ordering process was fairly easy for you. However, we apologize for the inconvenience caused by the Royal Mail delivery and the fact that it required a second attempt. We understand the importance of a smooth delivery process and will take your feedback into consideration to improve our shipping options.
It's great to know that you find Nitorlack to be a great product. We aim to offer quality products that meet our customers' expectations, and your positive feedback reaffirms our commitment to excellence.
Thank you for choosing us, and we hope you continue to enjoy your Nitorlack product.
Warm regards,
The Guitar Fabric
Livraison rapide et les produits sont…
Livraison rapide et les produits sont de qualité.
26. august 2023
Besvarelse fra The Guitar Fabrik
Nous vous remercions infiniment pour votre avis positif!
merci d'avoir choisi nos produits. Nous espérons que vous continuerez à profiter de votre expérience avec nous.
Cordialement,
The Guitar / La Fabrique a Guitare
Haven’t built it yet but got it within…
Haven’t built it yet but got it within a few days of ordering. Everything looks good so far.
20. august 2023
Besvarelse fra The Guitar Fabrik
Thank you for taking the time to leave a review! We're delighted to hear that your order arrived promptly and that everything looks promising so far. We're excited for you to start building your kit and hope that the assembly process goes smoothly for you. Should you have any questions or need assistance along the way, please don't hesitate to reach out. We're here to support you throughout your journey of creating your guitar. Happy building!
Great experience
Great experience, it was my first purchase. Goods arrived on time , 100% satisfied with the product quality and service. I would recommend this seller.
27. juli 2023
Besvarelse fra The Guitar Fabrik
We greatly appreciate your positive feedback! We're thrilled to have been a part of your first purchase experience. It's wonderful to know that your goods arrived punctually and that you're fully content with both the product quality and the service you received. Thank you for considering us worthy of recommendation as well. Should you ever need anything in the future or have further inquiries, please feel free to get in touch.
I have bought straight notched edge for…
I have bought straight notched edge for guitars. Unfortunately, the last two fret line was not very straight, it was shorter. The rest was alright.
11. august 2023
Besvarelse fra The Guitar Fabrik
Thank you for sharing your experience with our straight notched edge for guitars. We appreciate your feedback and apologize for any inconvenience you faced with the last two fret lines. We're glad to hear that the rest of the fret lines met your satisfaction. We'll definitely take your feedback into consideration as we work on further improving the accuracy of our fret lines. We have been in contact with you for further details on this. Thank you!
Entreprise de confiance
Entreprise de confiance. Super service après vente, produits de qualité pour le prix.
10. august 2023
Besvarelse fra The Guitar Fabrik
Nous vous remercions sincèrement d'avoir partagé votre avis positif ! Nous sommes ravis d'être considérés comme une entreprise de confiance. C'est merveilleux de savoir que vous avez apprécié notre service après-vente et que nos produits ont répondu à vos attentes en termes de qualité par rapport au prix. Nous sommes heureux d'avoir pu vous offrir une expérience positive avec nos guitare en kit et nos produits pour la construction de guitares. Si vous avez besoin de quoi que ce soit à l'avenir ou si vous avez des questions supplémentaires, n'hésitez pas à nous contacter.
Besvarelse fra The Guitar Fabrik
We appreciate your kind words and positive feedback! It's fantastic to hear that you were pleased with the ukulele kit you ordered which appears to be of good quality. If you have any questions or need further assistance as you work on your ukulele kit, please don't hesitate to reach out. We're here to help and ensure that your experience with our products remains top-notch. Enjoy building and playing your ukulele!
Guitar looks cool, weird scratchplate
Guitar looks cool, but the scratchplate, (with the guitar having a 5 way pickup selector instead of the actual jaguars pickup selectors) needs to be custom made to be replaced, this of course is a pain in the butt
16. august 2023
Besvarelse fra The Guitar Fabrik
Thank you for your feedback! We're glad to hear that you find the guitar's appearance appealing. We apologize for any inconvenience you've experienced with the scratchplate and pickup selector. We understand that custom modifications can sometimes be a hassle. We'll take your feedback into consideration as we continue to improve our products. We'd like to mention that we've tried to establish contact with you since coming across your review, but unfortunately, we haven't received a response yet. If you have any further suggestions or concerns, please feel free to reach out to our customer support team. Your input helps us make better instruments for our valued customers.
Great job
I received it faster than I thought it would take. I live in the States and it was delivered to me in less than 2 weeks. Great Job. The kit is awesome. The neck joint is tight and should be fun putting the bass together.
6. august 2023
Besvarelse fra The Guitar Fabrik
Thank you for your kind words! We're thrilled that your kit arrived quickly and that you're enjoying the quality. Have a fantastic time assembling your bass kit! 🎶
Besvarelse fra The Guitar Fabrik
Nous vous remercions pour votre avis positif ! Nous sommes ravis que vous ayez apprécié notre livraison rapide, notre communication et nos produits guitare en kits et nos produits de finition de guitare de qualité. Bienvenue chez nous et au plaisir de vous servir à nouveau ! ;-)
Great service
Great service, really helpful.
I sent them an email explaining what I wanted and got a reply very quickly. They also helped with some problems with my account and fixed it in no time.
I bought a guitar kit. The packaging was perfect. The product feels great. They included a document with instructions/guidelines on almost every detail (wiring, painting, setup...). Can't wait to start working on it!
Very recommendable!
27. juli 2023
Besvarelse fra The Guitar Fabrik
We appreciate your wonderful feedback! It's fantastic to hear that our service and support met your needs. From assisting with your account to providing detailed instructions, we're here to ensure your experience is smooth. It's great that you're excited to dive into your guitar kit. Should you require any further assistance, don't hesitate to reach out. Happy crafting, and thanks for recommending us! 🎸🛠️
Besvarelse fra The Guitar Fabrik
We're thrilled you love the quality and found our instructions helpful! Thanks for sharing your feedback. If you need anything, we're here to assist. Enjoy your experience with us!
Je recommande
Expédition rapide et soignée, produits de bonne qualité. Je recommande vivement
26. juli 2023
Besvarelse fra The Guitar Fabrik
Merci beaucoup ! Nous sommes heureux que vous ayez apprécié notre livraison rapide et nos produits de qualité. à bientôt !
Absolutely excellent quality of…
Absolutely excellent quality of products and very fast shipping all with a great price. This is the second guitar I bought at the guitar fabric. My other one sounds better thank most premium guitars, it's the only one I play now...
1. august 2023
Besvarelse fra The Guitar Fabrik
Thank you for your fantastic review! We're thrilled you've had a positive experience with our products and services. It's an honor to be your go-to choice for guitar kits and your guitar kit building. Enjoy your playing, and we're here whenever you need us again! 🎸🎶
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