Customer service and there fast response. And the ability to clearly communicate is awesome. But most importantly, the merchandise and the quality of this brand is impeccable. Have not seen a brand li... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I strongly recommend reconsidering before purchasing with this company. I ordered 5 weeks ago, still no package. I emailed support, same generic email response with a fake tracking num... Se mere
I've ordered multiple things from the store, the style is unmatched. I almost needed to exchange but the other pair sold out. They gave me an extra time to decide to keep or return them, the next week... Se mere
Virksomheden har svaret
Guapi and their delivery provider delivered our order to the wrong address and they have proof of this. Despite numerous emails and 2 weeks after this occurred we still do not have an explanation, re... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We believe there is strength through unity and intend to shape the world around us – not be shaped by it.
Kontaktoplysninger
3,4
Middel
168 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 70 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
ordered a black jeans a couple days ago…
ordered a black jeans a couple days ago but it said 'try again' nd I got no email even though the money was debited and the support didn’t text back L scam
24. november 2022
Uopfordret anmeldelse
Besvarelse fra Guapi
We are sorry to hear that you have encountered issues with your recent order and that you feel like you may have been scammed. We understand how frustrating this must be and we would like to assist in resolving the issue as soon as possible.
Could you please provide us with your order number or any other relevant information so we can look into the matter promptly? Our customer support team is always available to help and we regret that you have not been able to reach us.
We take all customer feedback seriously, and we will do our best to address and resolve the matter for you.
Thank you for bringing this matter to our attention. We look forward to hearing from you soon and to resolving this matter in a timely and satisfactory manner.
The best clothing brand out🔥
17. august 2022
Uopfordret anmeldelse
I love the service here
I love the service here. They are really on top of things. They responded in great timing the customer service was EXCELLENT.!!! 5 STARS.!!! Keep up the great customer service.
10. august 2022
Uopfordret anmeldelse
Recently I ordered the Black Spider-Man…
Recently I ordered the Black Spider-Man denim jacket and felt like I’ve needed this denim jacket forever. Being tall with linky long arms , it’s the most difficult thing to find a denim jacket that has the arm length extended. Not only did the jacket fit perfect , the shipping is everything ! Came the next day just in time for my event in New York City inside the ipic center !!!!
30. april 2022
Uopfordret anmeldelse
I'm not even the review type of person…
I'm not even the review type of person I'm so picky about my clothes I recently ordered some pants the quality was top tier and the over night shipping was perfect will be frequently shopping
21. april 2022
Uopfordret anmeldelse
I ordered a limited edition item and…
I ordered a limited edition item and when it came through it was a slightly different item probably a factory error and the team at guapi managed to put it all right and sort me out with a great deal on another order I’ll definitely be ordering again 🇬🇧🌊🇺🇸
5. april 2022
Uopfordret anmeldelse
Great costumer service
24. marts 2022
Uopfordret anmeldelse
Very prompt responses
Very prompt responses, they care about their customers.. only reason I didn’t give it 5 stars is because I havent received the product yet due to a mailbox confusion otherwise great CS
19. marts 2022
Uopfordret anmeldelse
Besvarelse fra Guapi
Thank you so much for the positive review. Kindly provide us the order number through support@guapi.ch so we can check if you were able to receive the product.
Great service clothes wow love it
28. februar 2022
Uopfordret anmeldelse
Besvarelse fra Guapi
It’s great to know you feel good about our service and our clothes. We look forward to serving you again.
Service …
Very good service answer fast to your gmails very happy to help the customers
4. februar 2022
Uopfordret anmeldelse
Besvarelse fra Guapi
It’s so nice to know that you are satisfied about our service. Your satisfaction is our top priority.
Todo genial
Todo genial, lo único malo es que hay que pagar aduanas pero la ropa es una locura. Volvería a comprar.
1. februar 2022
Uopfordret anmeldelse
Besvarelse fra Guapi
Thank you so much for the great review. Building trust with our customers is one of our top priorities.
This brand is legit!!!!
This brand is legit, super great quality material, very responsive to their customers as well as staying true to their word when it comes to shipping packages out to their customers. I love everything about this brand I just received my first pair of jeans which are the limited edition drop( 9 out of 100) made. I love the fact that they have limited quantity of each pair of jeans this is what sets then aside from everybody else because they are unique you won't catch everybody and they momma in the same outfit. Thanks Gaupi you have a customer for life I truly appreciate you guy's and what your doing with this brand. Keep up the great work and continue to stay true to your customer satisfaction!
28. januar 2022
Uopfordret anmeldelse
Besvarelse fra Guapi
Thank you so much for the great review. It is good to know that you love your first limited edition pair of jeans. Apart from the quality that we give, building trust with our customers is also one of our top priorities. We are privileged to have you as our customer for life.
Dope unique quality pieces and I love…
Dope unique quality pieces and I love that they come in limited supply. Customers service was very responsive with any minor issues. Highly recommend.
21. januar 2022
Uopfordret anmeldelse
Great site all organized
Great site all organized beautiful clothes and above all available 🙏
18. januar 2022
Uopfordret anmeldelse
Amazing customer service
Amazing customer service. One of the pieces I ordered came with a Velcro missing and they replaced as urgently as they good. I had a replace in the mail a week later. Absolutely legend!
9. januar 2022
Uopfordret anmeldelse
Besvarelse fra Guapi
Thank you so much Cameron for this amazing review. We are sorry about that missing velcro., and we thank you that you felt good with the replacement. Our well-trained team will always find ways to satisfy our customers.
I ordered two biker masks and messed up…
I ordered two biker masks and messed up one of the orders address and the customer service helped me. 10/10 customer and great material for the mask. Very comfortable and hoping to buy more
30. december 2021
Uopfordret anmeldelse
Great customer service
Ordered a hoodie for my son for Christmas. Unfortunately hoodie did not fit as it seems to run large. Even though we were outside the normal return time frame of 14 days because of Christmas, they extended the timeframe and even sent me a shipping label. Prompt response to all my questions and concerns.
30. december 2021
Uopfordret anmeldelse
Besvarelse fra Guapi
Thank you Brian for this amazing review. We do not exist without you. Your satisfaction is our goal.
Excellent quality especially for street…
Excellent quality especially for street wear! Fast shipping as well I have two pieces from them & will definitely buy more!
27. december 2021
Uopfordret anmeldelse
Besvarelse fra Guapi
It’s so good to hear that you like our products. Excellence is always our priority.
I LOVE THE CLOTHING MATERIAL and their…
I LOVE THE CLOTHING MATERIAL and their customer service is excellent i give them a 10/10 HIGHLY RECOMMENDED
25. december 2021
Uopfordret anmeldelse
Besvarelse fra Guapi
Thank you for recommending us. Customer satisfaction is one of our company’s goal.
I really love the valour track pants…
I really love the valour track pants once they came in I tried them on and fell in love had to place another order for my brother 🔥 definitely recommend
15. december 2021
Uopfordret anmeldelse
Besvarelse fra Guapi
Thank you for loving our track pants. We always make it sure that our pants and other designs would satisfy our customers.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.