Tom was absolutely brilliant and so helpful! He made the whole booking process really easy for me. He always responded to my questions straight away and was quick to help whenever I got stuck with any... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We were booking a last minute golf trip, we contacted Groupia and both Tom and Ellie were extremely helpful throughout. I couldn’t recommend booking through Groupia enough, very well communicated at... Se mere
Virksomheden har svaret
Tom from Gohen came back with a quote in less that 24hrs. He planned an itinerary which incorporated all the activities I wanted and 2nights accommodation for under the budget I gave. This has been th... Se mere
Virksomheden har svaret
Fantastic experience start to finish. Was provided with several options for an 18 person hen do which took so much admin off my plate. Once I had chosen Vicki was absolutely incredible, so quick at re... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Groupia
Skrevet af virksomheden
Group travel made easy.
Groupia are the UK's go-to group travel specialists having sent over 700,000 people off on memorable trips away since 2002.
We organise events in the UK, Europe, and the USA including stag parties, hen weekends, corporate events, golf trips, and more.
Our brands include:
• Groupia (Group Travel)
• GroupiaGolf (Golf Trips)
• GoHen (Hen Parties)
• StagWeb (Stag Parties)
• Company Away Days (Team Building)
• Groupia School Trips (School Trips)
We’re ABTOT-bonded which means you’re protected.
Send us a free enquiry through one of our websites today or give us a call on 01225 474200 (Monday-Friday 8.30-17.30) to get the ball rolling on that next big group trip.
Groupia are the UK's go-to group travel specialists having sent over 700,000 people off on memorable trips away since 2002.
We organise events in the UK, Europe, and the USA including stag parties, hen weekends, corporate events, golf trips, and more.
Our brands include:
• Groupia (Group Travel)
• GroupiaGolf (Golf Trips)
• GoHen (Hen Parties)
• StagWeb (Stag Parties)
• Company Away Days (Team Building)
• Groupia School Trips (School Trips)
We’re ABTOT-bonded which means you’re protected.
Send us a free enquiry through one of our websites today or give us a call on 01225 474200 (Monday-Friday 8.30-17.30) to get the ball rolling on that next big group trip.
Kontaktoplysninger
213 London Road East, Batheaston, BA1 7NB, Bath, Storbritannien
- groupia.com
4,6
Fremragende
512 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 75 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I recently had to cancel a booking I…
I recently had to cancel a booking I had made for a group of 12 to celebrate my sisters 30th Birthday. However my sister was diagnosed with cancer and has to undergo invasive treatment to which I forwarded the treatment schedule to Groupia as she will obviously be unable to have any sort of celebration and we have no idea if she will even be able to have any sort of celebration in the near future. Groupia misled me when I took out payment protection and have o formed me that it doesn’t cover the £20 deposit paid by each of the 12 guests. I think in these exceptional circumstances reasonable adjustments could be made on this one occasion. Even if the money, which is sitting on their account could be given to a cancer charity I would rather that than just losing it.
15. april 2024
Uopfordret anmeldelse
Besvarelse fra Groupia
Good morning,
Thank you for taking the time to leave us feedback.
First and foremost, we’re very sorry to hear about your sister’s diagnosis and we hope she makes a full and speedy recovery.
We would be more than happy to provide you with any documentation and evidence you need to claim the money through your travel insurance and support you through the process.
We’re sorry to hear you felt you’ve been misled regarding the payment protection, and we’ll be sure to review the wording of this, however, the page does state that you are protecting a singular payment, not the full group’s deposits.
If you need any support, please do get in touch.
Many thanks,
The Groupia Team
So helpful and managed to find our…
So helpful and managed to find our experience at the price we needed!!
19. april 2024
Uopfordret anmeldelse
Besvarelse fra Groupia
Hey Hannah!
Thank you for the 5-star review! 🌟
We're happy to hear that our teams have been able to help you book the perfect party! 🤗
We can't wait to hear how it all goes - give us a shout if you need us! #GoHen 😎
The Groupia Team
Efficient and helpful service.
Simon was so helpful and answered all my questions making the booking process so easy. The responses were always very quick so I never felt like I was having to chase a response.
15. april 2024
Uopfordret anmeldelse
Besvarelse fra Groupia
Hey Alana!
Thank you for taking the time to leave us a 5-star review! ⭐
We're glad to hear that you've been satisfied with our services! 🤩
Hope you have a fantastic week ahead! 💃
The Groupia Team
A HUGE shout out to Simon who helped me…
A HUGE shout out to Simon who helped me plan my sisters Benidorm hen do, he answered all my questions and helped every single second of the way! He replied so quickly with the best options and information- thank you so much!!!
15. april 2024
Uopfordret anmeldelse
Besvarelse fra Groupia
Hey Miss O!
Thanks for the 5 stars!! ⭐
We'll pass the HUGE news over to Simon and can't wait to see you back again soon for your next round of party! 🥳
Hope you have an amazing weekend! 😎
The Groupia Team
Hen Party Feb 2024
My daughter’s bridesmaid booked our hen party with Groupia in Belfast with activities Feb this year. Cannot fault anything with this company! The accommodation was perfect, ALL activities were brilliant! We all had an amazing weekend.
The payment plan is perfect to help everyone on a budget.
From booking to the actual event, could not fault anything!
My recommendation - do not hesitate to use this company for any events.
23. februar 2024
Uopfordret anmeldelse
Besvarelse fra Groupia
Hey Sharon!
Thank you so much for leaving us a 5-star review and recommendation! 🤩
We're so happy to hear that you had an amazing weekend in Belfast and that everything went according to plan! 🥰
Hope to see you back again soon for your next round of party! 🥳
The Groupia Team
Besvarelse fra Groupia
Hey Ann!
Thank you for the 5-star review! ⭐
We really appreciate it! 🤩
Wishing you a sunny weekend! 😎
The Groupia Team
Tom from GoHen so helpful
Tom from GoHen thank you for being so helpful and quick at sorting my event for my daughters hen party next year. Highly recommend
11. april 2024
Uopfordret anmeldelse
Besvarelse fra Groupia
Hey Tracey!
Thank you for taking the time to leave Tom a 5-star review! 🤩
We know your daughter will have an amazing time on their hen do next year! 😎
Let the countdown begin! 🥂
The Groupia Team
Golf Trip - Vilamoura
We were booking a last minute golf trip, we contacted Groupia and both Tom and Ellie were extremely helpful throughout. I couldn’t recommend booking through Groupia enough, very well communicated at every stage and easy once we arrived in Portugal with transfer, golf courses etc.
We only got back on Monday and are already looking to book for next year.
4. april 2024
Uopfordret anmeldelse
Besvarelse fra Groupia
Hey Lewis!
Thank you so much for leaving us a 5-star review and recommendation! ⭐
We are so happy to hear that you had an amazing time golfing in Portugal thanks to Ellie and Tom! ⛳
And we can't wait to organise your next golf trip too! 🤩
Our experts will always be on hand to help you with the planning! 😎
The Groupia Team
Helpful Tom
Tom was really helpful when booking our trip to Dublin
10. april 2024
Uopfordret anmeldelse
Besvarelse fra Groupia
Hey Dan!
Thank you for leaving a 5-star review! ⭐
We'll let Tom know he's done great and can't wait to hear more about your Dublin party! 🥳
Give us a shout if you have any questions. 🤗
The Groupia Team
Amazing communication
As its my first time planning a hen do I have been completely lost & have had so many questions to ask. Both Jamie (bath specalost) & stephine events manager,have responded in no time as well as explaining everything thoroughly in a professional manner. Thankyou for all your help.
Counting down the days until the hen!
Would definitely use again as well as recommend to friends.
9. april 2024
Uopfordret anmeldelse
Besvarelse fra Groupia
Hey Hannah!
Thanks so much for the 5-star review and recommendation! ⭐
We'll pass them over to Steph and Jamie, and can't wait to hear how it all goes! 🥳
Hope you have a fantastic rest of the week and a phenomenal party! 💃
The Groupia Team
Great hen weekend
Very easy to book online and the ability for each guest to pay individually was perfect! Hotel was beautiful and very accommodating. Escape rooms were a great activity and the whole group loved it. Vicki was our link with the company and she was always available online to deal with any queries. X
6. april 2024
Uopfordret anmeldelse
Besvarelse fra Groupia
Hey C!
Thanks so much for the 5-star review! 🤩
We'll pass it over to Vicki - she'll be happy to hear you had a blast! 🤗
Hope to see you back again soon for your next round of party! 🥳
The Groupia Team
My review
Lucy was very helpful throughout the whole process with the quotes she gave me and gave me plenty of information on the quotes which really helped when finally making the booking. Really pleased with the help she provided
4. april 2024
Uopfordret anmeldelse
Besvarelse fra Groupia
Hey Aaron!
Thank you so much for the 5-star review and feedback! 🤩
We'll pass them over to Lucy - she's a star! 🌟
Hope you have a blast on your party and let us know how it goes! 🎉
Have an amazing weekend! 🍻
The Groupia Team
60th birthday celebration
Tom, was very efficient in getting back to me with a quote, and adjusted to suit our needs.
3. april 2024
Uopfordret anmeldelse
Besvarelse fra Groupia
Hey JBarbour!
Thank you so much for the 5-star review and feedback - we'll pass them over to Tom! 🤗
Hope to see you back again soon for your next round of party! 🍻
Wishing you all the best! 😎
The Groupia Team
Tom was very helpful and very…
Tom was very helpful and very knowledgeable about Dublin, The whole booking process was very easy.
2. april 2024
Uopfordret anmeldelse
Besvarelse fra Groupia
Hey Shell!
Thank you so much for leaving us a 5-star review! 🤩
We're happy to hear that you had an easy time planning your party with Tom and we'll pass your feedback over to him! 😊
Have an amazing rest of the week! 🍻
The Groupia Team
Lies to secure booking
Stay away from this company! They lie to get you to book and then go back on their assurances.
We booked on the assurance we could change the karaoke to a silent disco.
We have now been told they cannot do that. The first lie was because of the location. However then said they could do it for £150.
False promises to secure the booking. You have missold the package which breaks T&Cs of sale.
It is not the customers issue that your team did not change this at point of booking and are now saying its too late. That is an admin company error. This is not "misscommunication"
You should be honouring what you promised and taking the hit on your commission.
Appalling company, appealing service.
26. marts 2024
Uopfordret anmeldelse
Besvarelse fra Groupia
Hi Amanda,
Thank you for taking the time to leave a review – we’re sorry to hear you have had a disappointing experience with us.
When your Lead Organiser, Taylor, originally enquired, the enquiry was for Karaoke Hire.
Taylor expressed interest in changing this to a Silent Disco, but it was explained that we didn’t yet have this product in the Oxford area. We would, however, be looking to get this set up over the coming weeks, so if she wanted to change this later down the line this could be possible as long as any changes are made before your final balance deadline on the 03/03/24.
Unfortunately, when Taylor reached out to make these changes it was the 15/03/24 and therefore too late for any amendments to be made as the final balance deadline had passed and everything had been confirmed with suppliers.
I understand that this was frustrating for your group, so we offered to book the Silent Disco for you at a heavily discounted rate of £100 (£7 per person), so you can proceed with both activities – we are waiting on Taylor to confirm how she wishes to proceed, but please rest assured we are committed to helping you all have a fantastic weekend.
Once again, I am sorry for any disappointment caused and we will wait to hear from Taylor regarding how you wish to proceed.
Thanks,
The GoHen Team
Very helpfull..and very easy to deal…
Very helpfull..and very easy to deal with.always updating you on offers available
26. marts 2024
Uopfordret anmeldelse
Besvarelse fra Groupia
Hey Frank!
Thanks for leaving us a 5-star review! 🤩
We're glad to hear that you like our offers and services - we always aim to provide the best deals and experiences to our clients! 😊
Hope you have an amazing week ahead! 🍻
The Groupia Team
Very easy to create the quote
Very easy to create the quote, and received the details back very quickly. Was contacted by Luke and asked if I needed any more assistance from him which was helpful.
26. marts 2024
Uopfordret anmeldelse
Besvarelse fra Groupia
Hey Billie!
Thanks for the 5 stars! ⭐
We're happy to hear that you've had a positive experience when planning your party with us! 🤩
You can always reach out to us if you have any further questions and we'll be more than happy to help! 🍻
The Groupia Team
Very efficient support and they have…
Very efficient support and they have been really helpful making tweaks to my booking when needed. Would recommend!
25. marts 2024
Uopfordret anmeldelse
Besvarelse fra Groupia
Hey Caitlin!
Thanks for leaving us a 5-star review and recommendation! ✨
We really appreciate them and will pass them over to our teams! 😊
Have an amazing week ahead! 🥂
The Groupia Team
Thank you Groupia!
Really great company to do business with. Carmen was knowledgeable and always at the end of a message to answer any questions. We had a great hen weekend in Dublin 😊.
Thank you Groupia!
22. marts 2024
Uopfordret anmeldelse
Besvarelse fra Groupia
Hey Lisa!
Thanks so much for the 5-star feedback! ✨
We're glad you had an amazing time in Dublin and will pass your review over to Carmen! 😊
Have a lovely rest of the week! 🥂
The Groupia Team
So far so good!!
So far so good!!
Natalie is a delight and has answered all of my questions promptly, professionally and politely!
I’m very excited for our event and am positive that if we need anything, Natalie will continue to be there for us like she has been already.
I find, more recently, customer service in a lot of places is full of grumpy people who make you feel like a burden..Natalie is THE COMPLETE OPPOSITE! It’s a breath of fresh air communicating with her xxx
20. marts 2024
Uopfordret anmeldelse
Besvarelse fra Groupia
Hey Louise!
Thanks so much for the AMAZING 5-star review! ⭐
We can't wait to pass it over to Natalie - it will make her day just like it made ours! 😍
We're sure your party will be fantastic - we'd love to hear all about it! #GoHen
Hope you have a fantastic weekend ahead! 🥂
The Groupia Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.