On Groove.cm website/opening page "Run Your Entire Business Free for Life." I went thru the sign-up process and had to wade thru several paragraphs trying to get me to upgrade to PRO account. Declined... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
now this is a nice software that you can use for your business but sometimes it can be frustrating because of its recent updates. Groove is now running in beta version & so if you made a project today... Se mere
Virksomheden har svaret
I've been using Groove for a couple of years, and overall it's a solid platform. The customer service, especially, is top-notch. One of the CSRs, Varnita, answered all my questions quickly and accur... Se mere
Been working with groove for years and they never disappoint. The service in itself is easy to use and has a lot of features that makes answering emails or tickets easier for anyone managing a t... Se mere
3,2
Middel
125 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Thank you Vani!
Vani sent me a video instruction that was super easy to follow along with. Not only did she answer my questions, she helped me understand the problem so I can fix things on my own in the future!
27. juni 2024
Uopfordret anmeldelse
Varnita was of great help during our chat session!
Varnita was of great help during our virtual support chat! She was efficient and had already opened the ticket I had sent to the Help Desk, so she was already aware of my issues. When she fixed my GrooveSell checkout links, she did it quickly and took the initiative to also fix the issue in my account for me. We also discovered another bug while conversing, which she immediately brought up with the Dev team that same day. Overall, I am very satisfied with the experience I had with Varnita throughout our virtual support chat session.
21. juni 2024
Uopfordret anmeldelse
I needed help with a number of things…
I needed help with a number of things in GroovePages, as I could not seem to figure out how to do them myself, so I contacted support and Ford was most helpful... he went back and forth with me a number of times and made sure everything I had requested was done! It took a while... but we got there in the end and Ford really was very knowledgeable and very helpful!
19. juni 2024
Uopfordret anmeldelse
Besvarelse fra Groove
Amy, Thank you for letting us know that your issues were resolved and our agent was ready to help!
I needed some help with a DNS record…
I needed some help with a DNS record and Jayson made fixing the issue incredibly easy.
I can't thank that guy enough.
19. juni 2024
Uopfordret anmeldelse
Besvarelse fra Groove
Thank you DX, we know Jayson is one of the best, and will let him know about your message, we are glad the issue was addressed!
Besvarelse fra Groove
Thank you for the kind words, Mirza, and please do not hesitate to contact us if you have any other questions!
Jayson Neri helped me out tremendously…
Jayson Neri helped me out tremendously with resolving a few problems that I encountered. Quick and to the point. Thanks a lot.
17. juni 2024
Uopfordret anmeldelse
Besvarelse fra Groove
Wallace! We will let Jay about your message here! We are glad he was able to help and address your issues, thank you for your review!
All Star Helper!
All Star Helper!
Joey I just spent a little time helping me sort out groovemail. Joey went above and beyond the call of duty. Much appreciated. Glad it all seems to be working now. Best, Kaye
15. juni 2024
Uopfordret anmeldelse
Besvarelse fra Groove
Kaye! Thank you for letting us know your issue was addressed! we are here to help so, contact us if you have any questions
in the future ..
Jaycon is great:)
12. juni 2024
Uopfordret anmeldelse
Besvarelse fra Groove
We Know, Jayson is one of the best Agents we have, and we will tell him! Thank you for letting us know about your experience!
Im very impressed with the customer…
Im very impressed with the customer service I received during my chat with Jayson Neri. He is very knowledgeable and knew exactly how to help me. Also he was very patient with me even though I'm not a 'techi' person. So thank you for a smooth and pleasant
customer service experience!
10. juni 2024
Uopfordret anmeldelse
Besvarelse fra Groove
We are Glad Jay, was able to address all your questions, don't forget we are an email away if you have any other questions!
GrooveFunnels, A best All-in-One Software
I've been using groovefunnels for more than 07 years for my clients and I found it the best option for all the website requirements for my clients. Groove support is also very active and has a problem solver team like Mr. Jayson Neri. He helped me to resolve the errors, bugs and problems and can easily understand and fix the errors.
10. juni 2024
Uopfordret anmeldelse
I had a issue logging in
I had a issue logging in, changed my password etc but still didn't work. I used Groove's live chat, spoke with Vani Pandya and she resolved my issue immediately.
Great product, great service
9. juni 2024
Uopfordret anmeldelse
Awesome experience with Vani!
Vani helped with my issues! She's great with her work as well as her customer service is top-tier.
6. juni 2024
Uopfordret anmeldelse
Jill Sanders continues to provide…
Jill Sanders continues to provide friendly and exemplary service with prompt resolutions, as well as offering good practical and useful advice. Groove.cm Support Team is very efficient and professional whenever I'm in need of their services. I'm extremely satisfied with their overall support.
6. juni 2024
Uopfordret anmeldelse
Had a problem with cut & paste
Had a problem with cut & paste. Ford talked me through it.
6. juni 2024
Uopfordret anmeldelse
Jay with Groove.cm is an awesome…
Jay with Groove.cm is an awesome support team member. He de-escalated my frustration with accessing my account. He handled everything professionally and quickly to get me re-engaged in the process of building our brand. BRAVO, JAY!!!
5. juni 2024
Uopfordret anmeldelse
The service team, specifically Jill Saunders and Samantha Anderson, is IMPECCABLE!
Despite a brief hiccup with the payment process at the start, our experience with the service team has been nothing short of outstanding. From the moment we acquired this platform in September 2023, we've been met with swift and effective solutions to every query and challenge. The professionalism we've encountered is commendable. We extend our heartfelt thanks in specific to Jill Saunders and Samantha Anderson for their exceptional support. We eagerly anticipate a future of sustained and reciprocal success in our business partnership.
30. maj 2024
Uopfordret anmeldelse
Customer Service is very good.
Joey Ilas on the customer service team was absolutely awesome. Helpful and went above and beyond to make our organisation look good.
24. maj 2024
Uopfordret anmeldelse
Jill has been great
Jill Sanders from customer support has been great! Very professional and efficient in her service. She is a great asset to their team.
22. maj 2024
Uopfordret anmeldelse
Groove is improving all the time and it…
Groove is improving all the time and it is getting better and better. This reflects in the excellent support team. Today Samantha helped me with GrooveKart questions I had.
Thank you Groove.
20. maj 2024
Uopfordret anmeldelse
Great support with Samantha
Samantha answered my questions about GrooveMember quickly and accurately. It was a pleasure working with her.
20. maj 2024
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.