Grocerykingdom Anmeldelser 

106
TrustScore 3 ud af 5

3,0

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Awful - zero communication, item ordered 10 days ago with express shipping and lost in the Evri abyss. All of the emails I send to the company to chase it bounce (reply to order confirmation AND the... Se mere

Bedømt til 5 ud af 5 stjerner

Fantastic service as always,well packaged. Customer service is the best, they'll phone you if any items have a short date on them in order to give u preference for refund or exchanged item. Friendly d... Se mere

Bedømt til 5 ud af 5 stjerner

There was an unexpected supply chain issue with an item I ordered. I was impressed that Grocery Kingdom kept me informed in a timely manner about my order and a few days after the initial email called... Se mere

Bedømt til 3 ud af 5 stjerner

Ordered Monday evening and received Friday, so pretty good. But Evri were the joker in the pack. Said they would deliver it Thursday, then said it was out for delivery, and then cancelled that and sug... Se mere

Virksomhedsoplysninger


Kontaktoplysninger

3,0

Middel

TrustScore 3 ud af 5

106 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,0

Alle anmeldelser

(106)

10 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

I haven't received my order yet would…

Didn't receive my order then got e Mali to rate my delivery contacted company who cancelled my order and refunded me will not use ever again would of give no stars if I could of

5. september 2023
Grocerykingdom-logo

Besvarelse fra Grocerykingdom

Dear Customer
We're truly sorry for the inconvenience you experienced with your recent order. Unfortunately, the item you ordered was unexpectedly out of stock, despite our best efforts to source it from our suppliers.

Your satisfaction is of utmost importance to us, and we understand how frustrating this situation must have been for you. We take full responsibility for the inconvenience caused and have issued a full refund to your account.

We want to assure you that this is not the level of service we aim to provide, and we're continuously working to improve our processes to prevent such occurrences in the future. Your feedback is invaluable in helping us make these improvements.

Once again, we apologize for any disappointment you've faced and appreciate your understanding. If you have any further concerns or if there's anything we can do to regain your trust, please don't hesitate to reach out to our customer support team.

Thank you for giving us the opportunity to serve you, and we hope to have a chance to provide you with a more positive experience in the future.

Warm regards,

Grocery Kingdom Ltd

Bedømt til 5 ud af 5 stjerner

A Seller You Can Rely On For 1st Class Service

I can't find my original rating for this seller. There was a slight hiccup with my order. However, as soon as I mentioned it Grocery Kingdom were swift and only too happy to apologise and rectify the problem. I can assure all buyers.that Grocery Kingdom is a seller you can buy from with full confidence, as customer satisfaction is their number one priority.

2. september 2023
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Order arrived quickly

Order arrived quickly and was packaged well but some of the products were a little stale (biscuits) like they were out of date but they weren’t?

29. juni 2023
Bedømt til 5 ud af 5 stjerner

Order Exchange

Our original order needed to be exchanged. Grocery Kingdom went out of their way to communicate, exchange and deliver the replacement, and they did this all very quickly.
We hope to use them again soon.
Thank you.

8. juni 2023
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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