Support issues
Tried reaching out to support a couple of times and didn’t get any clear response. Just kept waiting without any real update.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Tried reaching out to support a couple of times and didn’t get any clear response. Just kept waiting without any real update.
Wasn’t fully comfortable using this site. It looks fine at first, but something feels off the longer you stay on it. Hard to trust it completely.
I keep receiving unsolicited calls asking me to invest in things I know nothing about. It’s extremely frustrating, and the calls are always vague and unprofessional. I’ve asked them to stop multiple times, but they keep coming. It’s honestly just a waste of time.
I'm very disappointed... How many more requests do I have to submit to customer support for them to review my request? I've contacted them several times with questions, but I still haven't received a response. This has wasted my time and caused further inconvenience. I hope the company will resolve my issue!!
The format itself raises questions. It works, but the process feels outdated and uncomfortable. There's a constant feeling that you're doing something wrong or might make a mistake. I'd like a more modern, transparent method that avoids unnecessary steps and stress. It might be fine for a one-off, but not on a regular basis.
The platform works in general, but using it isn’t always comfortable. Page loading feels slow at times, and the interface looks outdated compared to similar services. Navigation can also be confusing in certain sections, which makes simple actions take longer than they should.It’s not unusable, but the experience requires more patience. With improvements to speed, design, and overall usability, the platform could become much more pleasant to work with.
I was alarmed by the requirement to make payments via remote access to a computer. This format seems unsafe and unacceptable. I'm not prepared to hand over access to my device for payment, so I decided not to continue the conversation.
I tried to contact support at the phone number listed on the website, but the line was not working. Calls either didn’t go through or were immediately disconnected. This wasn't very pleasant, especially when you need quick clarification or assistance. A working phone line is basic for customer communication, and its absence makes support feel unreliable.
I faced a lack of support and generally poor experience with GRL books. I got no reply to my messages, and my calls were not returned. If the provided contact details do not work, I will be forced to open a charge back to get my money back, so you can choose to avoid this by finally replying.
I have a reasonable right to believe that this website is in cahoots and allows money laundering to happen under the ruse of a reputable company. My payment to a crypto exchange to unlock my frozen wallet ended up with them. But this company appears to sell some useless learning books. They refused to refund my payment and are uncaring about their company being used for scam.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.