Besvarelse fra Green Motion Car and Van Rental - Green Motion London City Airport
Thank you for your review. We’re glad you received good service at London City Airport.
Lokation
Skift lokationLondon Regatta Centre, 1012 Dockside Road, E16 2QT London, London, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Virksomhedsoplysninger
- Biludlejning
- også i
- Billeasing
Skrevet af virksomheden
Green Motion operates a car hire desk serving London City Airport (LCY), based at the London Regatta Centre, 1012 Dockside Road, London, E16 2QT. Customers flying into the airport should call the branch to arrange the private shuttle service and then wait at the short term car park waiting area, allowing up to 15 minutes for pick-up; this shuttle is only provided for arriving flight passengers. If arriving locally by train, exit Royal Albert DLR station, turn right onto Dockside Road, and the branch is opposite the Travelodge. The location is also accessible via the A13. Desk opening hours (local time): Mon–Wed 08:00–17:00; Thu–Fri 08:00–19:00; Sat 08:00–13:00; Sun closed. Public holidays: 08:00–13:00.
Why rent with Green Motion
Skrevet af virksomheden
- Cars and vans for every trip
- From city cars to 7-seaters and commercial vans, with lower-emission and electric models at many locations.
- Know what you need before you go
- You'll need a credit card in the main driver's name for the deposit, plus your driving licence. The deposit amount and accepted cards are shown before you pay.
- No surprises at the counter
- Optional cover and extras are listed at booking, so you can compare what's included before you reach the counter.
Something not right with your rental?
Our customer care team will look into it personally
If your rental didn't go the way it should have, we want to put it right. Email our customer care team at ics@cs.greenmotion.com and include:
• your booking reference
• the location you rented from
• a short summary of what happened, plus any photos or receipts
This lets our head office team review your rental record with the branch straight away, rather than coming back to you with questions. Deposit, charge and damage queries are all handled by the same team.
Thank you for telling us. Every review on this page is read, and your feedback goes back to the branch team so we can keep improving.
Kontaktoplysninger
London Regatta Centre, 1012 Dockside Road, E16 2QT, London, London, Storbritannien
- 0207 186 0016
10% off when you book direct
3,5
Middel
3 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
3,5
Amazing service
Amazing service! Cheapest car in town with comprehensive insurance. Super quick pick up next to LCY.
14. oktober 2026
Besvarelse fra Green Motion Car and Van Rental - Green Motion London City Airport
Thank you for your review. We are glad pickup near London City Airport was quick and that the car and coverage suited your plans.
Great price but disgraceful deposit practice
Green Motion provided a great car at a great price, with friendly staff but the practice of demanding an outrageously high deposit and not releasing it for a MONTH is truly appalling. I have effectively lost my credit card for an entire month - my available credit limit is £1,500, the amount I had to provide to Green Motion. EVERY other rental company has required a deposit of £200, refunded 3 days after the return. Every other company! It was hard for me to provide the £1,500 in the first place, as I had to transfer funds into my credit card. So if you are thinking of renting from Green Motion, look beyond the cheap rates and consider the inconvenience of this predatory practice. Can you afford to be without a credit card for a month?
19. september 2026
Uopfordret anmeldelse
Besvarelse fra Green Motion Car and Van Rental - Green Motion London City Airport
Hi Steve Haisman,
Thank you for taking the time to review us.
We truly apologise for any inconvenience caused by this situation. We would like the opportunity to look into this matter and, therefore, we request that you contact us by using the form at www.greenmotion.com/contact-us. Please include a link to your review in the description box so that our team can locate your complaint.
Thank you for your assistance and understanding.
Kind regards,
Green Motion International Customer Services.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.