For years I always book through Carjet and always book a Green Motion car. Their customer service is always great. I was disappointed this time in their definition of a mid size automatic car. If that... Se mere
Virksomheden har svaret
Lokation
Skift lokationSecure Airparks,, 100 Ingliston Rd,, Ingliston,, EH28 8AU Edinburgh, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Coche muy nuevo y entregado muy limpio. Personal de recepción amable. Como indiqué en otra encuesta anterior, para ser perfecto, a la salida del aeropuerto debería haber indicaciones de cómo llegar... Se mere
Virksomheden har svaret
Prise en charge et remise de la voiture rapides et efficaces. Nous avons beneficie d’un upgrade gratuit (voiture plus grande et boite auto). Mais politique de kilometrage limite qui rend quasi obliga... Se mere
Virksomheden har svaret
I would give no stars. Similar issue to others, you need to read every term and condition as they will refuse to release a hire car if you fail to comply. And although they don’t remind you that you n... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Biludlejning
- også i
- Billeasing
Om Green Motion Car and Van Rental - Green Motion Edinburgh Airport
Skrevet af virksomheden
Car and van rental, wherever your journey starts
Green Motion is an international car and van rental brand with branches at airports, railway stations and city centres. We're part of Green Motion International, which operates more than 600 rental locations in over 80 countries across the Green Motion and U-Save brands.
Book online at greenmotion.com to see live prices, choose your vehicle and extras, and collect from the branch of your choice. Our fleet includes small city cars, family SUVs, people carriers and commercial vans, with lower-emission and electric models at many locations.
Before you travel
- Payment card: you'll need a credit card in the main driver's name for the security deposit. Accepted cards and deposit amounts vary by country and are shown before you book.
- Documents: bring your full driving licence and a valid ID. Some countries also need an International Driving Permit.
- Booked through a travel site? Check your voucher for what's included.
Here to help
Questions about a booking are fastest answered by the branch you're renting from. Their details are on your confirmation email. For anything after your rental, including deposits, charges or damage queries, contact our customer care team at ics@cs.greenmotion.com.
We read every review on this page and reply to them. Your feedback goes directly to the branch team so we can keep improving.
Why rent with Green Motion
Skrevet af virksomheden
- Cars and vans for every trip
- From city cars to 7-seaters and commercial vans, with lower-emission and electric models at many locations.
- Know what you need before you go
- You'll need a credit card in the main driver's name for the deposit, plus your driving licence. The deposit amount and accepted cards are shown before you pay.
- No surprises at the counter
- Optional cover and extras are listed at booking, so you can compare what's included before you reach the counter.
Something not right with your rental?
Our customer care team will look into it personally
If your rental didn't go the way it should have, we want to put it right. Email our customer care team at ics@cs.greenmotion.com and include:
• your booking reference
• the location you rented from
• a short summary of what happened, plus any photos or receipts
This lets our head office team review your rental record with the branch straight away, rather than coming back to you with questions. Deposit, charge and damage queries are all handled by the same team.
Thank you for telling us. Every review on this page is read, and your feedback goes back to the branch team so we can keep improving.
Kontaktoplysninger
Secure Airparks,, 100 Ingliston Rd,, Ingliston,, EH28 8AU, Edinburgh, Storbritannien
- 0131 2850600
10% off when you book direct
4,1
God
23 anmeldelser
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Servicio perfecto
Servicio perfecto, las condiciones del vehiculo muy bien especificadas, y sin ningún problema.
12. oktober 2026
Besvarelse fra Green Motion Car and Van Rental - Green Motion Edinburgh Airport
Muchas gracias por su reseña. Nos alegra que las condiciones del vehículo estuvieran bien explicadas y que todo el servicio en Edimburgo transcurriera sin problemas.
Very helpful and friendly!
12. oktober 2026
Besvarelse fra Green Motion Car and Van Rental - Green Motion Edinburgh Airport
Thank you for your review. We’re glad our Edinburgh team was helpful and friendly.
Alles perfekt
12. oktober 2026
Besvarelse fra Green Motion Car and Van Rental - Green Motion Edinburgh Airport
Vielen Dank für Ihre Bewertung. Es freut uns, dass bei Ihrer Anmietung in Edinburgh alles gepasst hat.
Andato tutto bene dal ritiro alla…
Andato tutto bene dal ritiro alla consegna dell'auto
12. oktober 2026
Besvarelse fra Green Motion Car and Van Rental - Green Motion Edinburgh Airport
Grazie per la recensione. Siamo lieti che dal ritiro alla riconsegna dell’auto a Edimburgo sia andato tutto bene.
Smooth process
Checking in and out was a smooth process with a friendly agent. The car was great and very economical.
15. september 2026
Besvarelse fra Green Motion Car and Van Rental - Green Motion Edinburgh Airport
Thank you for your review. We’re glad check-in and return at Edinburgh were smooth, the agent was friendly, and the car was economical to drive.
Besvarelse fra Green Motion Car and Van Rental - Green Motion Edinburgh Airport
Tack för ditt omdöme. Vi är glada att du fick ett bra bemötande och snabb service på Edinburgh Airport.
Friendly and good customer service
Friendly and good customer service. Vehicle was very good and economical. However the location of the office at Edinburgh Airport is hard to find at Secure Parks, and it would be helpful if it was located in the main car rental centre, nearer the hotels.
2. oktober 2026
Besvarelse fra Green Motion Car and Van Rental - Green Motion Edinburgh Airport
Thank you for your balanced review. We’re glad the team was friendly and the vehicle was good and economical. We’re sorry the Secure Parks office at Edinburgh Airport was hard to find; your suggestion about clearer access near the main rental centre is useful feedback.
Green motion has become my favourite…
Green motion has become my favourite car rental: their delivery and return process is quick and smooth, staff are friendly and sociable, the rental prices are very reasonable, often you are given an upgrade at no extra charge ( on more than one occasion I was given an automatic instead of a manual car and a bigger car than I had booked) ; the location is actually in one of the airport car parks which means a few minutes on the shuttle.
10. oktober 2026
Besvarelse fra Green Motion Car and Van Rental - Green Motion Edinburgh Airport
Thank you for choosing Green Motion repeatedly. We’re glad the Edinburgh pickup and return process is quick, the team is friendly, the prices suit you, and you have appreciated the occasional complimentary upgrades.
super obsługa
12. oktober 2026
Besvarelse fra Green Motion Car and Van Rental - Green Motion Edinburgh Airport
Dziękujemy za opinię. Cieszymy się, że obsługa na lotnisku w Edynburgu była świetna.
We hadden een mooie en nette auto en…
We hadden een mooie en nette auto en werden vriendelijk geholpen door het personeel.
11. oktober 2026
Besvarelse fra Green Motion Car and Van Rental - Green Motion Edinburgh Airport
Bedankt voor uw beoordeling. Fijn dat u een mooie, nette auto kreeg en vriendelijk werd geholpen door het personeel in Edinburgh.
Great service and price
Great service and price. Jackie who over seen my booking was very nice and helpful. Great car brand new and clean. Etc.
9. oktober 2026
Besvarelse fra Green Motion Car and Van Rental - Green Motion Edinburgh Airport
Thank you for your review. We’re glad the price and service suited you and that the car was new and clean. It is especially good to hear Jackie was helpful with your booking.
Vanwege de hoge borg zou ik niet weer…
Vanwege de hoge borg zou ik niet weer een auto hier huren. De auto zelf was prima
7. oktober 2026
Besvarelse fra Green Motion Car and Van Rental - Green Motion Edinburgh Airport
Hi Frels,
Thank you for taking the time to review us.
We are deeply sorry that your experience with us fell below your expectations. Our customer services team would be more than happy to discuss any issues that you may have had, if you would like to contact us by using the form at www.greenmotion.com/contact-us. Please include a link to your review in the description box so that our team can locate your complaint.
Thank you for your assistance and understanding.
Kind regards,
Green Motion International Customer Services.
Predatory pricing. Don’t rent.
Like so many of the other reviews Green Motion has received, this is a bad review.
I'd advise you not to rent. This company has predatory pricing based around collision damage waver insurance. Even though I had such insurance, carried through my credit card company, I didn't have the "correct" paperwork to "prove" it, and had to pay an additional significant amount of money if I wanted to rent the car that day. I've rented dozens of cars over the years, and have not had this experience.
Update. Following my posting of this poor review, Green Motion left a reply (below) asking me to contact them. I have already done that, although it took some effort, but despite showing them the details of the CDW insurance I had in place at the time of the rental, unsurprisingly Green Motion has denied a refund of the additional and unnecessary CDW insurance I was required to purchase from Green Motion if I wanted to rent the car.
Even the request to contact them to resolve this is a sham as i already have and it has led nowhere. I still had to pay a significant amount of money for unnecessary insurance and Green Motion continues to deny a refund despite having the paperwork showing the necessary insurance was already in place.
17. juli 2026
Uopfordret anmeldelse
Besvarelse fra Green Motion Car and Van Rental - Green Motion Edinburgh Airport
Hi Phil Rich,
Thank you for taking the time to review us.
We truly apologise for any inconvenience caused by this situation. We would like the opportunity to look into this matter and, therefore, we request that you contact us by using the form at www.greenmotion.com/contact-us. Please include a link to your review in the description box so that our team can locate your complaint.
Thank you for your assistance and understanding.
Kind regards,
Green Motion International Customer Services.
I would give no stars
I would give no stars. Similar issue to others, you need to read every term and condition as they will refuse to release a hire car if you fail to comply. And although they don’t remind you that you need physical cards, you need one (credit card!!) or they hold on to the car and your cash. Do not use, pay a little more to use a competitor! Their complaint team took over 3 weeks to replay and it was only when I copied their CEO into the email that I got a response.
3. september 2026
Uopfordret anmeldelse
Besvarelse fra Green Motion Car and Van Rental - Green Motion Edinburgh Airport
I’m sorry the card requirement prevented you from collecting your car at Edinburgh Airport and that your complaint took so long to receive a response. We understand how upsetting it is to lose both the rental and access to funds. Please share your booking and complaint reference with our customer service team so they can review the information given before arrival and the handling of your case.
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