Rude and arrogant Sales Manager , Callum, Leanne from service thought she could be rude to my husband as well. Very unprofessional branch. Had my new EV4 for 3 days and it had problems starting , ov... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
This is the 3rd car we have had from Gravells dealership in Narberth. Jason Boucher has sold us all 3 cars and he always makes us feel valued. We recently took 3 different cars for a test run because... Se mere
Ian H. I had been looking at getting a Dacia Duster for a short while. So l went to Dacia Hereford. I was welcomed by Nick. I told him my requirements & found me a car that fitted what l had asked... Se mere
Many thanks to Nick and Isaac at Gravells, Hereford for all their assistance in the purchase of our Dacia Bigster. We previously had a Duster but needed more space to accommodate a wheelchair. Nick an... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
NEW AND USED CARS FOR SALE IN SOUTH WALES AND HEREFORD QUALITY AT GREAT PRICES At Gravells, we've been providing excellent service since 1932 and have the full range of new Kia, Renault and Dacia cars and vans. We also stock more than 600 quality used cars and vans across the group with prices regularly checked to ensure you're getting excellent value for money. We have locations across South Wales in Kidwelly, Narberth, Swansea (Llansamlet), Bridgend, Abergavenny and Hereford which sell new and second hand cars as well as performing MOTs, servicing and repairs on all makes and models. We also have our own insurance approved, accident repair centre in Kidwelly which carries out body repairs, smart paintwork repairs, resprays, alloy wheel refurbishments and fits a range of vehicle accessories such as tow bars, sensors, dash cams and reversing cameras. Our top-class customer service and after-sales service has seen us build excellent relationships with our customers time and time again. People come from far and wide to get great deals on new and used cars that meet and exceed their expectations – our customer reviews speak for themselves!
Kontaktoplysninger
Gravells service Centre, Pembrey Road, SA17 4TF, Kidwelly, Storbritannien
- 07776162867
- gravells.com
Har besvaret 83 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Second purchased
Around two half years ago i purchased a second hand Kia Picanto from Kia Bridgend through salesman Mike Green and have just returned to order my new car as I had such a good experience and wasn't disappointed on this occasion either another big thankyou to Mike Green for keeping in touch with me and his help with overseeing my purchased.

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Recently bought a new kia sportage and…
Recently bought a new kia sportage and the staff was really helpful in helping me choose the right model for me

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Excellent service at Kia Swansea.
I received excellent service from Bilal at Swansea Kia when I bought my EV3. He kept me informed every step of the way and made my buying experience very special. Can’t recommend him and Kia Swansea enough.
Bradley

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Amazing service
Well what can I say. Amazing service and experience from start to finish. Gareth was very knowledgeable and was on hand to answer any questions at anytime. Even when I felt I was being a pain he understood and explained everything.
Choosing Gravells Renault for our new car was our best decision.
Thank you Gareth.

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Gareth made the whole process so easy
Gareth made the whole process so easy. He was always on hand to answer any questions and very knowledgeable about the car.
A big thank you Gareth P

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Great experience, highly recommend
I would highly recommend Gravells, I've had a fantastic experience purchasing a second hand car from them this week.
From beginning to end Gareth made the whole process great.
Gareth offered sound advice helping me to find the perfect car and he was never pushy.
No stress involved as all the paperwork is sorted out for you, all you have to do is drive away!
Gareth and the team really do go out of their way to make you feel special.
I highly recommend using them.

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Brilliant team and great customer…
Brilliant team and great customer service, very helpful and friendly and always accommodating to your needs

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Excellent Customer Service with Gareth
Excellent Customer Service with Gareth. He provided everything we needed. This is the fourth car we've purchase over the last few years for my family and Gareth has dealt with everyone of them.
Excellent team, highly recommend Gravells Kidwelly 👍

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What an amazing experience from start…
What an amazing experience from start to finished with Daniel Thomas in Gravells Bridgend. I recently purchased a Kia Sportage and Daniel’s service was 10/10. He was polite and friendly from the offset. His knowledge was next level and there was no pushy salesman pitches. Daniel made sure our experience was one to remember and he is a massive asset to Gravells Bridgend. He went above and beyond with all communication and made sure to keep us up to date with everything all the way to driving the car off the forecourt. Thank you for the best customer service I’ve ever experienced and I would highly recommend if you’re considering buying a car from Gravells Bridgend that you ask for Daniel Thomas you will not be disappointed.

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Motability Experts
I recently became eligible for Motability and was fortunate enough to be able to choose from several different options, including some premium makes.
What made the difference in making my final choice of a Kia Sportage was the Friendliness, Honesty and Communication of Jason at Gravells Narberth.
Not only was he extremely knowledgeable about the Motability scheme, he also allowed us a test drive in his own Sportage !
Even though there was a long lead time, Jason kept me informed throughout the process and provided honest updates about when the vehicle would be available.
His recent appointment as General Manager bodes extremely well for the continued success of the dealership.

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Change of a Drive
We popped over to Swansea in September looking to upgrade our Sportage 3 to a Sportage 3 Hybrid, while there talking to Mr Bilal Rass, We had a chance to Test Drive a EV 6 GT line S. It was WOW WOW WOW, we went back and changed our minds. Bilal took us all the way though from start to Driving away today in our New EV 6 GT Line S, we are very very happy. Bilal is an Asset to Gravells of Swansea, No way pushy but a very Helpful Gentleman.
Many Many Thanks.

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Can’t thanks Josh and Gravells enough…
Can’t thanks Josh and Gravells enough for everything they have done for us. Collecting our new sportage today. Customer service has been excellent. Always feel well looked after and up to date. Big thanks to Josh.

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Collected our new Kia Xceed 1.5 GT Line…
Collected our new Kia Xceed 1.5 GT Line today from Gravells Swansea . Bilal the excellent Sales Executive guided us through the purchase process from start to finish was outstanding throughout.
Have been a Gravells Swansea for a number of years customer serve has always been excellent. I would highly recommend.

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What an experience
What an experience! From start to finish the team at Gravells Swansea went above and beyond with their customer service. No question went unanswered and every detail of my new car was carefully explained. I will 100% return in a few years time to exchange my car. Once again, thanks to all at Gravells Swansea!

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Superb Service! I collected my motability car.
I have just collected my new motability vehicle from Kia Swansea.
Josh Phillips was extremely helpful from the first day we met right up to the moment we drove off the forecourt.
He kept in touch by telephone throught the process and made me aware of timescales for collection.
Josh not only explained how the the car worked he took the time to go through EVERYTHING, demonstrating each feature ensuring our full satisfaction before we left.
Thankyou Josh you made the experience with Kia a great one.
Well done Kia, we will be staying put with Kia now.

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good service from salesman Tom @ Kia Swansea
good service from salesman Tom, walked me through every detail of the car, delivery on time, felt comfortable in the showroom where all staff greeted me,

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Bought a used Kia Ceed
Bought a used Kia Ceed
Sam was most helpful showing me the different models, sending me the brochure and booking a test drive.Handing over the car he explained everything for me. I couldn’t wish for better service.
Sally Harris

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Dion Robins Gravells Hereford was great…
Dion Robins Gravells Hereford was great in explaining the process of how to use the Kia Niro electric vehicle i purchased from him in Gravells Hereford. Dion spent time explaining the functions of the vehicle. This was brilliant as i have not driven an electric vehicle before. Many thanks Dion you are brilliant! Naheed Sarwar

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Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







