GraveClean Anmeldelser 291

Lynne from your customer service team was very helpful and attentive to my needs particularly with regard to timing. As I live in the United States and I’m only able to visit the UK occasionally it was important for me to know when the work was scheduled and Lynne insured that I was kept up-to-date that the work was done in time for my recent visit.

Great service, the staff communicate well with regular updates. The transformation was better than I could have imagined.

I recently visited my grave and was delighted with the work carried out. The lady who I spoke to on the telephone to make the arrangements was most helpful and patient and they did everything I requested. I am extremely satisfied with the result.

Very helpful staff, especially Roy, wonderful work, and an amazing job, very happy.

I contacted Graveclean to have my mother’s memorial cleaned before she is interned. We had a short window for this to be done and Lynn went the extra Mile to ensure the memorial was cleaned before the funeral date. I felt as though I was getting a very personal service and I am truly grateful and satisfied with my mothers memorial that now looks brand new.

Great service from start to finish, would highly recommend

From start to finish this was a good experience .

Perfect job … so Pleased with the work .
Hopefully my Nan and Grandad are smiling down.

Fantastic service from GraveClean throughout. I was contacted within hours of making the initial enquiry, received a quote for the cleaning and lettering touch-up shortly after that, and the finished work surpassed my expectations. The memorial looks as it did when first erected, 15 years ago. Very happy.

I am over the moon with the work they have done also they kept in touch would definitely recommend

Grave Clean’s administrator, who I dealt with, displayed suitable sensitivity and was very efficient. The final job was wholly to the satisfaction of my wife and I.

I spoke to Lyn on the phone who was very helpful and friendly. The whole process was easy and I was updated along the way and very pleased with the finished work. I will certainly recommend them to others.

Extremely pleased with the renovation of my family's plot which is very old and needed alot of tlc.
The team did an excellent job and it now looks as good as new!
The lady in the office named Lynne was extremely helpful and patient and kept be posted regarding and during the renovation.

Communication with staff (who are very polite, friendly and helpful) and regular updates are much appreciated. Photos of work pre -treatment and post treatment were sent by email so we could see progress.
The work done is of an excellent standard and the cost was very reasonable.
I would certainly recommend this company.

GraveClean have been so very helpful, and keeping us updated on progress. The finished work is amazing and we as a family are very happy and grateful for the service and help. Especially with the continued service that is offered of the yearly Grave Maintenance. Thank you.

I'm so pleased with the results the staff were very helpful , friendly and efficient I want to thank all the staff especially Lynne who went through everything with me, the pictures before and after are wonderful

I placed an order on 27 October 2025. The work to be completed was to clean two gravestones in a Somerset churchyard, completely re-letter one of the stones and touch up a few letters on the other. One stone marked the grave of people buried in 1967 and 1970 and the other 1933 and 1944. The price quoted was £502 and there were no attempts to inflate this either before or after the work was completed.

I sent a reminder email on 15 December and received an email on 17th to say the work had been mostly completed and received before-and-after photos. The older stone had calcium deposits and was treated appropriately and would be revisited in about a month; I sent a reminder on 16 February. This work was completed on 20 March.

I did feel that I had to chivvy the company a little, but that is my only gripe. They did choose to apply treatment to the older stone in December and then return for further work. Had they left the initial treatment as it was it would still have been much better than the original, so I regard this as exceptional service, taking the trouble to go twice. The office staff were friendly. The work done was superb and the stones look wonderful. I have the impression that the company strongly cares about doing a great job and also feel that they succeeded in doing so. I wouldn’t hesitate to use them again.

Very easy process to arrange the headstone clean. Great communication throughout, it did seem quite a while from booking to completion, but in hindsight the weather in that period was really bad, so it would not have been cleaned, once the nicer weather returned it was completed very quickly. Great final update with before and after photographs, showing excellent cleaning and re painting of the engraved words.
Many thanks for a job well done.

From my first contact with Lynne l was impressed by the way she took time to explain everything to me and patiently answer my questions.Nothing was a trouble to her and l was kept fully informed as to when the work was completed and the before and after pictures of our family grave.It had been in the cemetery over 100 years and now looks fantastic.l was amazed by the transformation and would unreservedly recommend Graveclean.

I spoke to Lynne on the phone on a few occasion and I appreciate the personal service I received.

She was most helpful. Many thanks