I needed seed to sow quickly, due to the approach of winter weather, and Grass Seed Online delivered - I ordered on Tuesday late afternoon, it arrived by courier in Thursday morning. However... Tom... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Easy to order, received my order quickly although the box was damaged on arrival the contents were ok. Good coverage & grass starting shooting within 10days. Looking forward to a healthy green lawn f... Se mere
Absolutely brilliant. Dreadful patchy poor lawn mainly mud at back from dogs now converted to strong healthy lawn. Front lawn poor old grass raked and spread seeds thickly and now on the way to a look... Se mere
Virksomheden har svaret
Product, shipping and price, the 3 things I consider when purchasing online were all 5 star ☆☆☆☆☆. Advice and information available online, after-sales contact with additional tips and tricks inclu... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Premium grass seed for lawns, landscaping and paddocks – expertly selected for UK conditions. Our certified mixtures are designed to deliver reliable, high-quality results, using only proven varieties that perform. Backed by expert advice, fair prices and dependable service, we’re here to help you get the best from your grass seed, every time.
Kontaktoplysninger
Perkins Road, IP30 9ND, Bury St Edmunds, Storbritannien
- 0800 059 9918
- contact@grassseedonline.co.uk
- grassseedonline.co.uk
4,4
Fremragende
139 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 85 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Delivery was fast
Delivery was fast. Followed instructions and went on holiday. On return 7 days later very disappointed with results. Clay soil grass seed had hardly germinated despite the September rain and warmth. Bit surprised as previous seed has taken well.
8. september 2025
Besvarelse fra Grass Seed Online
Thank you for your feedback. We’re pleased to hear the delivery was quick, but sorry to hear the germination hasn’t met expectations so far. Establishment can sometimes take a little longer depending on soil conditions, especially with heavier clay soils. Please feel free to contact our team if you’d like some advice — we’re always happy to help.
Besvarelse fra Grass Seed Online
Thank you for the feedback. We’re glad to hear you found the advice helpful and the ordering process straightforward. We appreciate you taking the time to leave a review.
Excellent!
1. september 2025
Besvarelse fra Grass Seed Online
Thank you for the review. We’re delighted you had an excellent experience and really appreciate your feedback.
There was an error with my initial…
There was an error with my initial delivery and after contacting them, within 10 minutes they had resolved the matter. Their communication and customer service was outstanding.
29. august 2025
Uopfordret anmeldelse
Besvarelse fra Grass Seed Online
Thank you for your feedback. We’re sorry there was an issue with the initial delivery, but we’re pleased our team was able to resolve it quickly. We really appreciate your kind comments about our customer service.
Besvarelse fra Grass Seed Online
Thank you for the feedback. We’re glad you found the service fast and efficient, and we appreciate you taking the time to leave a review.
Efficient processing of order
Efficient processing of order. Also lots of helpful information.
Hope I get a wildflower garden like the pictures.
9. juli 2025
Besvarelse fra Grass Seed Online
Thank you for the feedback. We’re glad to hear the ordering process was smooth and that you found the information helpful. We hope your wildflower garden looks just as good as the pictures!
Second order as good as the first
Our second lot of seeds from Grass Seeds online and, again, a quick delivery. The first order for grass for shaded areas produced a very good lawn and we needed to grass a second area. We had no hesitation in ordering from them again.
3. juli 2025
Besvarelse fra Grass Seed Online
Thank you for the great feedback. We’re really pleased the first order performed well for your shaded area and that you chose us again for the second. Wishing you the same great results with the new area!
Great selection of seed types and…
Great selection of seed types and recommendations by required result/application. Price was very good, and free next day delivery was a bonus. The grass came very well packaged and looks to be great quality. Will definitely buy again.
30. juni 2025
Besvarelse fra Grass Seed Online
Thank you for the fantastic feedback. We’re really pleased you found the range helpful and that the delivery and packaging met expectations. We appreciate the recommendation and look forward to helping again in the future.
Besvarelse fra Grass Seed Online
Thank you for the feedback. We’re pleased to hear your order arrived on time and that you found the service professional and helpful. We really appreciate you taking the time to leave a review.
Besvarelse fra Grass Seed Online
Thank you for the feedback. We’re glad you found the website informative and that your order was delivered promptly. We appreciate you taking the time to leave a review.
Sowed seed provide which has very low…
Sowed seed provide which has very low level of germination after 4 weeks and very scraggley. Tried calling go to answerphone, try emailing and not responded tried using online robot and doesn't work. Really wouldn't recommend them
6. juni 2025
Uopfordret anmeldelse
Besvarelse fra Grass Seed Online
Thank you for your feedback and we’re sorry to hear about your experience. Around that time we had just migrated to a new platform and unfortunately experienced a few teething problems with our contact systems. We sincerely apologise if you were unable to reach us. If you’d still like some help with the germination issue, please do get in touch and our team will be happy to assist.
Very prompt delivery
4. juni 2025
Besvarelse fra Grass Seed Online
Thank you for the feedback. We’re pleased to hear your order arrived promptly and appreciate you taking the time to leave a review.
Really prompt delivery ,growing guide great
Really prompt delivery and very helpful detailed tips on how to get good results from growing the seed
30. maj 2025
Besvarelse fra Grass Seed Online
Thank you for the great feedback. We’re pleased to hear the delivery was prompt and that the growing guide was helpful. Wishing you the very best results with your seed!
Great effort to resolve a currier issue.
Update, supplied has been in contact and is making great efforts to resolve the currier issues.
They are sending out a replacement for the parcel the currier lost. Not the suppliers fault in anyway.
Parcel notified as delayed by currier.
Goods still not arrived.
Will update the review one parcel is received.
30. maj 2025
Besvarelse fra Grass Seed Online
Thank you for the update and your understanding. We’re sorry for the courier issue, but glad we’ve been able to help resolve it. Your replacement is on its way and we hope it reaches you shortly.
easy website great service
29. april 2025
Besvarelse fra Grass Seed Online
Thank you for the feedback. We’re glad you found the website easy to use and that you were happy with the service. We appreciate you taking the time to leave a review.
Prompt delivery
Delivery was very good have not yet used the seed yet so can't say any more at this time
30. april 2025
Besvarelse fra Grass Seed Online
Thank you for the feedback. We’re pleased to hear the delivery went well. Hopefully you’ll get great results once you’ve had the chance to sow the seed.
Slow delivery
One of the main reasons for using grass seeds online was the promise of next day delivery as we had rain promised So 2 bags were ordered only 1 turned up a week later second bag came after complaining .
Next time ill use my local Agriculture merchant.
8. april 2025
Uopfordret anmeldelse
Besvarelse fra Grass Seed Online
Thank you for your feedback and we’re sorry to hear about the delivery issue. Both bags were dispatched together, but unfortunately the delay was caused by the courier. We appreciate your patience while this was resolved and apologise for the inconvenience caused.
Seeds seem ok but very little…
Seeds seem ok but very little information on over seeding or laying a new lawn seed rates! Seems surprising when those are the two things you would do with the seed. Tried to call to get more info but couldn’t get though. No info on the seed bag!
10. april 2025
Uopfordret anmeldelse
Besvarelse fra Grass Seed Online
Thank you for your feedback. We’re sorry to hear you had difficulty getting through to us and that the information wasn’t as clear as it should have been. We do provide guidance on seeding rates and methods online, but we appreciate the feedback and will look at how we can make this easier to find. Please feel free to contact us again and we’ll be happy to help.
Besvarelse fra Grass Seed Online
Thank you for your feedback and we’re sorry to hear this. Please contact our customer service team with your order details so we can look into the delivery and resolve this for you as quickly as possible
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
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