i put in an order nearly a month ago and when i went to track my parcel it said it gad been delivered last December so i contacted grasscity to fix the issue they sent me out a new tracking number but... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Issue resolved well! So i had ordered from grasscity before with everything going well, but this time i never got my package. I contacted grasscity via email and we found it was just issues with the... Se mere
Broken in the first week I got this dab rig a week ago but when I put the banger on the part for the banger just fell of completely from the dab rig. When I reached out they told me to handle with c... Se mere
The product arrived in perfect condition and in a timely manner. About a week after making the purchase I still didn't have an update from Route with an ETA on the delivery date, so I shot the custom... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Grasscity® is Europe's best online headshop with the largest selection of bongs, dab rigs, water pipes, glass pipes, bubblers, vaporizers and smoking accessories. Free Same Day Shipping within Europe and Price Matching!
Kontaktoplysninger
USA
- grasscity.eu
2,3
Under middel
25 anmeldelser
Har besvaret 33 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Absolutely the worst online shopping experience…
Absolutely the worst online shopping experience I have ever had. Placed an order on the 5th of march order was shipped out in a timely fashion on 8th of march. I then get a tracking update from the shipping company that due to grasscity not registering the delivery, that the order will not be shipped to me. I contact grasscity multiple times to solve the issue and have the delivery registered. They don't get back to me, and I continually have to email them to try to get a response. Finally after over a month of waiting for my order trying to get a response from them, they cancel it without my approval, without offering any sort of solution. Complete waste of time and terrible customer service. Hoping I even get my money back at this point. Avoid at all costs if you ever want to get your items, have a responsive customer service, and get solutions when they make mistakes. Now the item that I ordered is sold out everywhere, and I wasted over a month and countless hours chasing customer service, all to have them cancel the order without my permission or offering me a solution. Complete fail.
13. april 2022
Uopfordret anmeldelse
Very nice place recieved everything and…
Very nice place recieved everything and they even gave extras for free very happy
11. november 2020
Uopfordret anmeldelse
Breach EU laws and use unfair…
Breach EU laws and use unfair commercial practices, remove any negative reviews rather than correcting their business practices and complying with law
7. januar 2020
Uopfordret anmeldelse
Great service and fast shipping
Great service and fast shipping. The selection and the prices are good too. I'll be continuing to shop there
18. november 2019
Uopfordret anmeldelse
Love the online shop.
Love the online shop.. not pricey,quality is superb and important thing everything, well, at least for me, delivery is quick nice and neat .. staff friendly and always will help to find the best solution for you!
Keep doing great work!
5/5
12. juni 2019
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.