I contacted Grandisson to arrange an annual gas fire service. They were able to give me a date and time which was convenient for me. Byron, the service engineer arrived at the specified time. He was... Se mere
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Very good advice when choosing the fireplace and when grandissons came into our home. The installation went very smoothly. Useful tips on how to use the the fireplace and how to look after it. A ver... Se mere
We have been looking to replace our existing electric fireplace fire (inherited when we moved house), and replace with a gas fire. We visited Grandisson show room, and the staff member was most helpf... Se mere
We recently had both our gas fire and our boiler serviced. Byron did an excellent job. He was very thorough, professional and friendly throughout. And its reassuring to know that Matt and Mark are... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
The South West's Largest Fire, Fireplace and Stove Showroom. HETAS and Gas Safe Registered. Supplying and fitting Gas, Electric and Woodburning Fires and Stoves. All of which can be complimented with a vast selection of Wood, Marble, Stone and Granite Fireplaces. Traditional designs through to ultra modern hole in the wall and ceiling hung centerpieces. Large showrooms in Ottery St Mary offering friendly knowledgable advice from highly experienced and qualified staff. Woodburning Stoves from Charnwood, Stovax, Parkray, Hunter, Di Lusso, Termatech, Nordpeis, Varde Ovne, Yeoman and many more. Gas Fires from Gazco, Wildfire and Kinder. Electric Fires from Kalfire, Dimplex, Gazco, Onxy, Charlton and Jenerick, Flamerite and Dru. Fireplaces from Focus Fireplaces, Feature Marble, Wyvern Fireplaces, Montpellier Marble, Newman Fireplaces, FDC, Capital Fireplaces. Bespoke Custom Fireplaces a speciality in all materials and styles. All Gas Safe and HETAS engineers are fully employed, highly skilled and experienced. Surveys undertaken following product choice and showroom estimate. Covering Exeter and East Devon and all areas within 30 miles of Ottery St Mary.
Kontaktoplysninger
26-28 Finnimore Ind Est, EX11 1NR, Ottery St Mary, Storbritannien
- 01404 812876
- sales@grandisson.info
- grandisson.info
4,9
Fremragende
912 anmeldelser
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Reliable
Friendly, reliable service. Continuity of staff is reassuring and builds confidence.
3. juli 2025
Helpful friendly Grandisson
Helpful staff who send reminders and arrive on time but don’t bother you unnecessarily
30. juni 2025
Service praise
There service is excellent, there engineer is very friendly and always on time
22. juni 2025
Friendly and helpful engineer serviced…
Friendly and helpful engineer serviced our gas fire. He arrived on time and did a clean job.
21. juni 2025
Job done. Fire's on!
The team were absolutely first-class. They arrived on time, they got on with the job, their work was professional and efficient, and they were not only friendly but great to have around the house. On top of all that, they also pointed out a couple of other little things that needed attention, and got these sorted too. Once finished, they gave us clear and useful advice about maintenance and caring for our new fire. Great company, great team, would recommend without reservation.
10. juni 2025
Purchase & Installation of new fireplace.
The support, help & guidance was very good in the decision of the fireplace we wished to purchase. The installation was effective and professional with the room where the new fireplace was installed left clean & tidy - thank you.
5. juni 2025
The log burner service
The stove engineer was on time and did a brilliant job. Even though the log burner is very dirty he cleaned it and left it in a brilliant condition
1. juni 2025
Always competent and friendly
Always competent and friendly. I ask Grandisson to service my wood stove every year. It does not cost much more than the chimney sweeping I would need anyway and it gives me peace of mind that the stove is safe and good to go. I have recommended them to my friends and I am extremely happy with their service. Thank you
14. maj 2025
Excellent and professional service
15. maj 2025
16 Farmhouse Davey
Byron the engineer was first class as normal, plus support from office always helpful and polite
14. maj 2025
Great service as always.
11. maj 2025
Old gas fire repair and service
Byron (the engineer) quickly diagnosed the likely source of the problem (a failed ignition unit), and Grandisson did an excellent job in sourcing a replacement, given that the fire is 25 years old! About a month later Byron fitted the new unit and serviced the fire very professionally. I had to ask for the service certificate, which I had been told would be sent to me automatically.
30. april 2025
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