I love your furniture because it holds up well, I tell everyone to shop Grand over Ashley's Home furniture because they sell junk !! We bought our 14 year old granddaughter a bedroom set there about 5... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered custom couches and waited 6 weeks for them to arrive only to receive the wrong item and wrong fabric. Waited another week or so to get clarification from manufacturer on why fabric we receive... Se mere
Virksomheden har svaret
This is for a lift chair purchased at Grand Home Furnishings in Winchester, VA. Lift chair, purchased for 86 year old mother, took weeks to arrive, with no date promised for delivery. Delivery tr... Se mere
Virksomheden har svaret
After ordering and paying cash for a nice leather recliner…..I’m now waiting a month after it arrived in Grand’s warehouse for it to be delivered. It snowed on the delivery day and instead of having t... Se mere
Virksomhedsoplysninger
Om Grand Home Furnishings
Skrevet af virksomheden
Since 1911, our mission has been to provide the best customer service possible. With 17 convenient furniture stores in Virginia, West Virginia & Tennessee, our knowledgeable sales team and specialists are here to help you find the perfect piece of furniture, a complete room or a new mattress set.
Our convenient delivery and financing options make getting that new furniture or mattress easy!
Our convenient delivery and financing options make getting that new furniture or mattress easy!
Kontaktoplysninger
4235 Electric Rd Sw 100, 24018, Roanoke, USA
- (866) 472-6343
- customer_service@grandhomefurnishings.com
- grandhomefurnishings.com
1,9
Under middel
419 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 20 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Grand Home Furnishings
Thank you for taking the time to review us! We appreciate your business.
So far so good!😀
10. maj 2017
Uopfordret anmeldelse
Besvarelse fra Grand Home Furnishings
Thank you for your business.
in the midst of fixing my desk
this is based on ther fact that grand has responded to the issues about my new desk i bought there. i have had a repairman here twice and now am waiting for parts to come in and be installed
9. maj 2017
Uopfordret anmeldelse
Besvarelse fra Grand Home Furnishings
Thank you for taking the time to review us...if you need us please call 1-866-472-6343.
Best customer service
Best customer service. Great quality. Love our new bed.
9. maj 2017
Uopfordret anmeldelse
Besvarelse fra Grand Home Furnishings
Thank you so much we appreciate your business.
I love your furniture because it holds …
I love your furniture because it holds up well, I tell everyone to shop Grand over Ashley's Home furniture because they sell junk !! We bought our 14 year old granddaughter a bedroom set there about 5 years ago and she weighed maybe 85 pounds and the bed rails broke twice on her. They sent new bed rails and my husband put it back together only for it to fall apart again so he had to screw it together for it to work. I'll never buy from anyone except Grand in Harrisonburg AGAIN !!!
9. maj 2017
Uopfordret anmeldelse
Besvarelse fra Grand Home Furnishings
Thank you for taking the time to review us...we appreciate your business.
Grand is Grand!!
We have had such good experiences with Grand both this visit and previous ones. We LOVE our newest piece of furniture! We will only purchase from Grand now. Others don't have the quality or great customer service!
9. maj 2017
Uopfordret anmeldelse
Besvarelse fra Grand Home Furnishings
Thank you so much we appreciate your business.
I shopped at Grand
I shopped at Grand, then visited other stores in the area to compare. Grand has the best prices, the best customer service and the greatest selection. My furniture was delivered quickly and I am very happy with my purchase.
9. maj 2017
Uopfordret anmeldelse
Besvarelse fra Grand Home Furnishings
Thank you so much we appreciate your business.
Smooth transaction..
9. maj 2017
Uopfordret anmeldelse
Besvarelse fra Grand Home Furnishings
Thank you so much we appreciate your business..
Recommend you all to everyone who needs …
Recommend you all to everyone who needs furniture!!
9. maj 2017
Uopfordret anmeldelse
Besvarelse fra Grand Home Furnishings
Thank you so much we appreciate your business.
Terrific experience on every level
Terrific experience on every level. Thank you!!
9. maj 2017
Uopfordret anmeldelse
Besvarelse fra Grand Home Furnishings
Great to hear...thank you for your business...
Took way to long to get order in stock
Took way to long to get order in stock. 60 + days after I paid in full
9. maj 2017
Uopfordret anmeldelse
Besvarelse fra Grand Home Furnishings
We are sorry to hear this. If you need any assistance please call customer service at 1-866-472-6343.
New Sofas
Sales Rep was very knowledgeable and spent tons of time with us. Ther sofas have been delivered and we are happy with them.
9. maj 2017
Uopfordret anmeldelse
Besvarelse fra Grand Home Furnishings
Great to hear! We appreciate your business.
Our salesman Scott Hancock was very …
Our salesman Scott Hancock was very nice and delightful to work with.
9. maj 2017
Uopfordret anmeldelse
Besvarelse fra Grand Home Furnishings
Thank you, we appreciate your comments and also your business.
Wonderful
Wonderful. Caring salesperson. I put my trust in them to help me find the best furniture and mattresses for me and my family.
9. maj 2017
Uopfordret anmeldelse
Besvarelse fra Grand Home Furnishings
Thank you so much we appreciate your business..
We have waited on 2 cushions to be …
We have waited on 2 cushions to be exchanged for almost a month and a half. Only when we finally called to check on them did we find out that they were never ordered. The mattress we bought had to be exchanged due to a big hump in it. Sure wish I could get some of my money back. Oh well guess it will all be ok.
9. maj 2017
Uopfordret anmeldelse
Besvarelse fra Grand Home Furnishings
I am sorry to hear this please contact customer service so we can help you with this. 1-866-472-6343
Lawrence Gray Purchase
All phases of my purchase was excellent. We have purchase many items over the years and we have been pleased. Thanks Lawrence Gray
9. maj 2017
Uopfordret anmeldelse
Besvarelse fra Grand Home Furnishings
Thank you so much we appreciate your business...
Great customer service
Great customer service! Every time we shop to look or even buy, we have a great customer service experience!
Love Grand Home Furnishings!
Recommend to all my family and friends.
We love the Wise VA location best!
9. maj 2017
Uopfordret anmeldelse
Besvarelse fra Grand Home Furnishings
Thank you so much for the rating we appreciate your business...
My Home was in the Flood back on …
My Home was in the Flood back on June 23rd in White Sulphur Springs
so I had to get a few things that I lost and still need more but will buy as money allows but the Gentleman who helped me was Jim Brown in the Lewisburg, WV Store and he did such an excellent job.
9. maj 2017
Uopfordret anmeldelse
Besvarelse fra Grand Home Furnishings
Thank you for you feed back we appreciate your business.
My furniture shopping is always a great …
My furniture shopping is always a great experience. The staff is helpful and nice.
9. maj 2017
Uopfordret anmeldelse
Besvarelse fra Grand Home Furnishings
Thank you for taking the time to rate our service we appreciate your business.
Bought 2 couches and a recliner
Bought 2 couches and a recliner. Leather is coming off. I believe I was sold this furniture as true leather and it turned out to be some kind of blend
9. maj 2017
Uopfordret anmeldelse
Besvarelse fra Grand Home Furnishings
We are disappointed to hear this please contact customer service or the manager at the location where you purchased this for assistance. 1-866-472-6343
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