What's the point of buying from this "Specialty" roaster when they ship coffee 3 months after roast date. And even then, it took them a week from purchase to ship without any comms on delay. Tri... Se mere
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Se, hvad kunderne siger
My favorite coffee! Many sophisticated blends to enjoy. Great coffee team, who make the best coffee, and sometimes reward you with cool swag in your coffee orders too, just got a really hip T Shir... Se mere
Yet to receive my order and have not received any response from Grand Cru after sending 3 queries online. No phone number available which makes this ever more frustrating. Planning to go to fairtra... Se mere
Very nice coffee I ordered the Grandeur Signature Blend, however the only issue I had was from the day I ordered the coffee it was 10 days before it arrived. If you live interstate I suggest you m... Se mere
Virksomhedsoplysninger
Om Grand'Cru — Specialty Coffee Roasters
Skrevet af virksomheden
Grand’Cru Coffee is a specialty coffee roaster based in Chatswood, in the heart of Sydney’s North Shore. We aim to share our passion through our craft and influence the next steps in the history of coffee.
Exceptional coffee starts with a commitment to sourcing the best beans, followed by mastering the science of specialty coffee roasting to pour the perfect cup. Luckily, we’ve got over 50 years of roasting experience under our belts to bring you the best.
Exceptional coffee starts with a commitment to sourcing the best beans, followed by mastering the science of specialty coffee roasting to pour the perfect cup. Luckily, we’ve got over 50 years of roasting experience under our belts to bring you the best.
Kontaktoplysninger
U 7 3 Gibbes Street, 2067, Chatswood, Australien
- hi@grandcru.coffee
- grandcru.coffee
2,9
Middel
72 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Madi was amazing service
Madi was amazing service, great night x
21. februar 2026
Uopfordret anmeldelse
Expect old coffee and no comms
What's the point of buying from this "Specialty" roaster when they ship coffee 3 months after roast date. And even then, it took them a week from purchase to ship without any comms on delay.
Tried to get in touch with them directly to resolve but non responsive by website and email even though they are active on socials. No phone to call. Maybe invest in actual customer service?
The premium paid for Specialty coffee comes from its freshness which customers reasonably expect otherwise they'd go to a supermarket. Taking customer money and delaying shipping without comms is just asking for trouble.
18. august 2025
Uopfordret anmeldelse
Scam, Lies, Thieves.
Human garbage running this scam show. Ordered a couple years ago no problem. This time a week after they took my money, nothing. No updates, no shipping. Liars. Thieves. I’m warning them if I travel to NSW. Lookout
9. august 2025
Uopfordret anmeldelse
Yet to receive my order and have not…
Yet to receive my order and have not received any response from Grand Cru after sending 3 queries online. No phone number available which makes this ever more frustrating.
Planning to go to fairtrade soon
24. februar 2025
Uopfordret anmeldelse
Some of the best coffee going around
Some of the best coffee going around. I've bought from Grand'Cru multiple times as the coffee is great and the online shop is easy to navigate. Fast free shipping is a plus too.
Highly recommended.
20. juli 2021
Uopfordret anmeldelse
Love the variety and quality of coffee
Love the variety and quality of coffee. Easy zip-lock bags and prompt order & delivery times. Happy customer here!
13. juli 2021
S E N S A T I O N A L
S E N S A T I O N A L. Coffee. love it. we order 2Kg at a time arrives same week, freshly roasted.. love it.
13. juli 2021
Amazing every time.
7. juli 2021
Grand'Cru coffee never disappoints
Grand'Cru coffee never disappoints! Great coffees, great service! I highly recommend trying different varieries to see which one/s are your favourite/s. We have several favourites that we alternate.
3. juli 2021
Very niiiccee
3. juli 2021
Very happy with the coffee…
Very happy with the coffee unfortunately the bag was torn open.
14. juni 2021
Besvarelse fra Grand'Cru — Specialty Coffee Roasters
Hi John, Please email us at support@grandcrucoffee.com.au so that we may send you out a replacement bag.
Great roast and super fast
14. juni 2021
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