Never backed up a false claim for a hotel in Thorndon claiming to be newly refurbished and never refunded. Plus sales rep at time was questionable and provided false information. Rubbish.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have ordered many, many things from GrabOne, I have never had an issue until recently. Unfortunately, my dog ate 1 of my newly ordered earbuds, so reluctantly I ordered another pair. However,... Se mere
Virksomheden har svaret
Very happy with the service from Grab One. Unfortunately we were sent the wrong item in error initially, but Grab One were amazing in getting it sorted. Emma from GrabOne Helpdesk almost immediately r... Se mere
Virksomheden har svaret
We let the hotel know that it was the combined celebration of my birthday and the Wedding Anniversary. The room was decorated beautifully with balloon and cakes. The room service was excellent.... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Launched in 2010, GrabOne has since grown to become one of NZ’s biggest and best-loved websites to find incredible deals on experiences and attractions in your local area, stunning escapes and huge savings on 1000's of products across loads of categories. Our customers have saved over $500 million and have bought over 15 million items, so what are you waiting for? Join the GrabOne community of savvy Kiwi shoppers and grab yourself a bargain!
Kontaktoplysninger
New Zealand
- helpdesk@grabone.co.nz
- grabone.co.nz
Har besvaret 95 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Rubbish
Never backed up a false claim for a hotel in Thorndon claiming to be newly refurbished and never refunded. Plus sales rep at time was questionable and provided false information. Rubbish.
Smooth booking
We booked the Royal Mail Run to Kawau Island. Very easy to book via GrabOne and submitting it to the ticket desk on the day went extremely smoothly.

Besvarelse fra GrabOne
Grabone voucher
Simple and easy to buy off Grabone. Good deals!

Besvarelse fra GrabOne
lost package
I have ordered many, many things from GrabOne, I have never had an issue until recently.
Unfortunately, my dog ate 1 of my newly ordered earbuds, so reluctantly I ordered another pair.
However, this 2nd pair did not arrive.
I contacted GrabOne and explained the situation.
I received near daily contact from GrabOne and from the courier. The courier advised me when they had been delivered and with a photo of the package in my letterbox.
However, the company that was selling the earbuds kindly offered to refund me or replace them.
They were always very professional and polite, and I will continue to use GrabOne.

Besvarelse fra GrabOne
I ordered and paid for what I had…
I ordered and paid for what I had purchased and within about 5 days I had received it. The whole process was very straightforward, and I am most satisfied with my purchase. Thank you!

Besvarelse fra GrabOne
Awesome Customer Service
Very happy with the service from Grab One. Unfortunately we were sent the wrong item in error initially, but Grab One were amazing in getting it sorted. Emma from GrabOne Helpdesk almost immediately responded to my email and forwarded me on to the Merchant to arrange the replacement. She also stayed in touch through the whole process until the correct item had been received. The customer service I received exceeded my expectations!

Besvarelse fra GrabOne
Exactly what I needed
The Electric spin scrubber was exactly as described, arrived quickly and was very effective.

Besvarelse fra GrabOne
I purchased a MG Voucher for a…
UPDATE: Grab One (same day) have given me a good faith credit. Im very happy, more so that I got the credit, than the amount. Its a lesson to check the vendors website in future as it wasnt stated that they only open 4 days a week for lunch. So have amended my feedback. Thank you Grab One! **** I purchased a MG Voucher for a lunchbox. There were 15 valid days after I purchased. 7 of those 15 days were closed for lunch. So that meant the voucher was only valid for 8 lunch days. Thats appalling considering it wasnt on the voucher. If it said that I would not have purchased. I contacted Grab One on the last day & they said no refund or credit. That stinks. We all know that many people may not be able to use in 8 days (over two week). If you work Mon-Fri 9-5, you could only purchase 4 days in that two weeks. If anyone else had this problem, contact Grab One & let them know! I used to love Grab One but later purchases have ended up lemons for me and a few of my friends. So Im sending them all the info & Ill let you guys know what they do!

Besvarelse fra GrabOne
Easy to order the product and it…
Easy to order the product and it arrived earlier than advised.

Besvarelse fra GrabOne
Bliss
Such an easy process to purchase and access online all while standing in the queue. Wairakei is an experience you don't want to miss.

Besvarelse fra GrabOne

Besvarelse fra GrabOne
Purchasing was simple and using the…
Purchasing was simple and using the voucher was just as easy.

Besvarelse fra GrabOne
Long delivery periods
They make is seem as if some suppliers are local with local stock but, in fact, they are based in China. Would be good to know before you place an order, not find out when you have to wait 3 weeks for an order.

Besvarelse fra GrabOne
Easy to order and pay
Easy to order and pay, arrived promptly and pleased with item

Besvarelse fra GrabOne
Great experience
Great deals, easy purchase process.
Mechanic business where voucher was used was professional and I will be a return customer so a great way for them to drum up business!

Besvarelse fra GrabOne
I have not got my purches yet that…
I have not got my purches yet that should have come on 8 sep

Besvarelse fra GrabOne
The products have still not arrived and…
The products have still not arrived and looking today at delivery it shows them to be being delivered in Oamaru which is over 8 hours away from here. How they have been sent there I can not understand.

Besvarelse fra GrabOne
Toilet brush for caravan
I bought a flat toilet brush for my caravan. I is perfect as it sticks on the wall in a very narrow gap and wont slide around perfect caravan hack!!!

Besvarelse fra GrabOne
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







