Gplhub Anmeldelser 

Besvarelse fra Gplhub

15. sep. 2026

Hi, we are sorry that your support requests went unanswered and that the products did not work as expected. The report of two charge attempts is particularly important and needs to be checked against the payment and subscription records.

Please send us the order or subscription ID, the affected product names, ticket references and the dates of both charge attempts, mentioning this Trustpilot review. We will investigate the technical issues and verify whether the second transaction was an authorization attempt, a renewal or an actual duplicate charge. Any confirmed improper charge will be corrected. You should have received a timely explanation, and we apologize that you did not.

Besvarelse fra Gplhub

15. sep. 2026

Hola, entendemos la preocupación que puede generar un cambio de marca junto con dudas sobre una suscripción, pero un cambio de nombre no demuestra por sí mismo que exista fraude. Rechazamos respetuosamente la acusación de “scam”.

Toda suscripción debe poder cancelarse conforme a sus condiciones, y cualquier membresía de por vida debe revisarse según los términos documentados en el momento de la compra. Envíanos el ID de la membresía o pedido, la fecha de compra y los tickets anteriores, mencionando esta reseña. Revisaremos el historial de la cuenta, el estado de cancelación y el alcance original de la membresía, y daremos una respuesta concreta. La falta de respuesta previa no fue adecuada.

Besvarelse fra Gplhub

15. sep. 2026

Hola, una alerta de virus en un archivo descargado es una cuestión seria y lamentamos que hayas tenido esta experiencia. GPLHub no distribuye malware de forma intencionada. Algunas herramientas de seguridad pueden producir falsos positivos, pero no debemos asumirlo sin revisar el archivo concreto.

Por favor envíanos el número de pedido, el nombre y versión del plugin, y el informe completo del antivirus o la herramienta de seguridad, mencionando esta reseña. Revisaremos el paquete, su procedencia y su integridad, y corregiremos, sustituiremos o retiraremos el archivo si se confirma un problema.

Besvarelse fra Gplhub

15. sep. 2026

Hi Gustavo, the loss of access to a lifetime plan and an additional $200 charge are specific claims that deserve a full account review. GPLHub does not intentionally remove paid access while charging customers, and we respectfully reject the “scammers” allegation. At the same time, leaving repeated tickets unanswered would understandably destroy confidence.

Please send us the lifetime membership order ID, the later transaction date and amount, and the ticket references, mentioning this review. We will compare the account history with the terms recorded at purchase, review why access was paused and verify the additional charge. Any access or billing error confirmed by that review will be corrected, and you will receive a documented explanation.

Besvarelse fra Gplhub

15. sep. 2026

Hi Ilya, “a huge scam” is a serious accusation, but this review provides no order, product, payment or support details that would allow us to identify an experience and investigate it. A previous or changed brand name is not, by itself, evidence of deliberate deception.

Please provide the order number, product or membership involved, the date of the transaction and any ticket reference, mentioning this Trustpilot review. We will review the facts and address any verified delivery, access or billing problem. Until those details are available, we respectfully reject the blanket allegation and ask that it be reconsidered after the actual transaction has been examined.

Besvarelse fra Gplhub

15. sep. 2026

Hi Jose, thank you for describing the issue clearly. Access included with a Super Lifetime purchase should be assessed against the terms recorded at the time of purchase, and we are sorry that your Exclusive access changed without a satisfactory explanation.

Please send us the membership order ID, purchase email and any related ticket reference, mentioning this Trustpilot review. We will review the original plan terms and the account history to determine why access was removed. If the account was affected incorrectly, it will be corrected; otherwise we will provide a specific explanation. We appreciate that you asked for a review rather than making assumptions, and the account deserves a direct answer.

Besvarelse fra Gplhub

15. sep. 2026

Hi Juan, we understand why losing download access after purchasing a Super Lifetime plan, together with unanswered tickets, would make you feel deceived. A brand or domain change is not evidence of an attempt to trick customers, and we respectfully reject the scam allegation. However, your membership access must be reviewed against the terms recorded when you paid.

Please send us the original order ID, purchase email and previous ticket references, mentioning this Trustpilot review. We will check the plan history, the reason downloads became unavailable and whether the account was affected incorrectly. Any confirmed access error will be corrected; otherwise we will provide a clear account-specific explanation. The lack of a timely support response was not acceptable.

Besvarelse fra Gplhub

15. sep. 2026

Hi John, thank you for acknowledging that the website is current and useful despite this serious access problem. If your Super Lifetime and Lifetime Pro purchases included Exclusive files under the documented terms, the recent loss of access needs an account-specific review. We are also sorry that your tickets were not answered.

Please send us both order IDs, the purchase email and the existing ticket references, mentioning this Trustpilot review. We will compare the original membership terms with the account history and determine why Exclusive downloads were disabled. If the access change was incorrect, it will be corrected; otherwise we will give you a precise explanation rather than leave the issue unanswered.

Besvarelse fra Gplhub

15. sep. 2026

Hi Ali, we are sorry that the theme could not be used as you expected and that your support and refund requests received no response. GPLHub is an independent distributor of GPL-licensed files, so purchases generally do not include the original developer’s purchase code, account, automatic updates or vendor-hosted services. That limitation should be stated clearly on the product page before purchase.

Please send us the order number, theme name, the exact activation message and your earlier ticket reference, mentioning this Trustpilot review. We will review whether the files themselves work without the vendor-only service and whether the listing accurately described the limitation, then address the order appropriately. Regardless of the outcome, you should have received a timely answer.

Besvarelse fra Gplhub

15. sep. 2026

Hi Ahmed, “scammers” is a serious accusation, but this review contains no order, product, payment or support details that would allow us to identify what happened. GPLHub does not accept payments with the intention of deceiving customers, so we respectfully reject the allegation as presented.

Please send us the order number, product or membership involved, the transaction date and any ticket reference, mentioning this Trustpilot review. We will investigate any verified delivery, access, billing or product problem and address it directly. We ask that the claim be reconsidered once the facts of the transaction have been reviewed.

Besvarelse fra Gplhub

15. sep. 2026

Hi Michal, your concern is understandable. Three unanswered support questions followed by unanswered email is not the level of communication customers should receive, and we are sorry that your requests were left unresolved.

Please contact us again with your order or membership ID and the references or approximate dates of the three questions, using “Trustpilot review” in the subject. We will trace the earlier messages and make sure the underlying issue receives a clear response. Thank you for raising the communication failure directly.

Besvarelse fra Gplhub

22. dec. 2024

he is not one of our customer.
Gplhub.net can never be used in the same sentence with the word fraud.
The version numbers found in the products are real. we never use fake versions.
All of our products are 100% clean and safe.
We are not perfect, but we are always well-intentioned and honest.
If you read our "sales contract" before purchasing, we will not have any problems.