GOTOPERU.com Anmeldelser 26

This 15 days trip was made true
We were 4 adult from Portugal traveling to Lima, ica, Huacachina, Nasca, returned to Lima,fly to cusco, scared valley, Maras,Morai, ollaitaitambo, Machu picchu, puno, lake Titicaca Bolivia (tiwanaku and la paz) fly to Lima and returned home. Wonderfull people very friendly, excellent food lot of handycraft, good price. After our contact ny NET we informed our ideas and Gotoperu organized an excellent program, very good touring guides, good transportation permanent support by WhatsApp group created for it. Everything went perfect fully recommended this company whatever is your project in Peru or Bolivia. Our rate is 5*

In Cusco, Ivan was great at explaining the local traditions and history in a way that really stayed with us. Ruben made our day exploring the ruins, salt mines, and small towns really special — it felt like we were visiting with a local friend rather than a guide. Carlos helped us at Machu Picchu and Rainbow Mountain and even took some really good photos for us, while Fausto made our time around Lake Titicaca both interesting and fun.

17/sep/2025

Update:
It has now been more than two months, and we have still not received any refund despite repeated assurances. The company has continued to give false promises without taking any real action. This lack of honesty and accountability only reinforces our disappointment and confirms the unprofessional nature of their service.

We urge others to be extremely cautious when dealing with this company.

Aug/2025
Good Trip, But Poor Post-Trip Communication from GoToPeru

Overall, we had a good experience with GoToPeru during the trip booked through WeTravel. However, after requesting several cancellations (tours, flights, and services) — which were confirmed via WhatsApp — the communication completely stopped once the trip ended.

We received no official confirmation, refund, or response, despite multiple follow-ups. It’s disappointing that the professionalism did not extend beyond the trip itself. Be cautious if you need post-trip support or refunds.

Muy buen servicio
Ampliamente recomendado

Wonderful service, very pleasant and well organized. I did their Rainbow Mountain, 4 day Inca Trail to Machuppichu option and I highly recommend it! Angie and Greta are top notch :) 🥳

Organising a trip to Peru when you live in Europe can be tricky, but the amount of care that GOTOPERU took to help us plan it was unbelievable. We ended up with the perfect itinerary that best suited our needs in a fair and affordable price. GOTOPERU offered a fantastic customer service. They were next to us, tending to our needs throughout this amazing trip. Whether in the Amazon Jungle, Machu Picchu, Lima or in the Rainbow Mountain they were always next to us, eager to help us and make our stay as comfortable, enjoyable and safe as possible.
Thanks to Joseph, Greta, Saira, Joana and everybody else in the GOTOPERU team we had a once in a lifetime experience. Thank you GOTOPERU, keep up your brilliant work and excellent customer service. Stay in touch.

I just experienced a trip of a lifetime to Peru. GOTOPERU- Paul planned everything so thoroughly that I literally just had to arrive in Cusco and then I started to have an adventure of a lifetime! Every single second I was surrounded by beauty, magical mountains and feiendly people.

A well organized trip and the perfect holiday! I first started off in magical Cusco and surrounding areas. Cusco is definitely a must travel to for every person at least once in their lifetime! It is a city and area that stole my heart instansie! Go and see it! All of it! Machu Picchu, Rainbow Mountain, Humantay Lake, Sacred Valley…

Next up was the Amazon (Puerto Maldonado). O what beautiful nature and an experience of the jungle, it is like being in paradise with all the fruit and animals and a lake that are surrounded by palm trees. Definitely memorable!

My final stop was in Lima, a world class vity by the sea… It also has a magical feel to it, I was in Miraflora (in the city) and Punte Hermosa, a quaint little surf town, but surely a gem on the coastline! What unique places and modern way to experience Peru.

I cannot thank Paul and Joseph of GOTOPERU enough for their exceptional service and great planning that went into my trip! I loved every second of it and will be forever greatful to have experienced this journey I was on…

Adios Peru, Muchas Gracios!
Till we meet agiain! 🇵🇪⛰🦙

A family of four of us signed up for the tour in Peru, guides were great, specially Franklin, he was well organized, clear in his explanations and was extremely knowledgeable and caring. All the activities were well planned .Gotoperu made sure everything; travel, entrances, transportation, accommodation, was all taken care of so we didn't have to worry about a thing. These guys will show you the real Peru .

Can't say enough about how amazing this company is. Excellent communication. Painstaking attention to detail. Consummate professionals! I organized a group of 22 women on a recent trip to Machu Picchu with an extension to Lake Titicaca. On this trip, not one, but TWO travelers lost or had passports stolen. GoToPeru's experience was evident as they were able to provide embassy assistance, keep nerves calm and in general shepherd us seamlessly through the crises. I can't imagine better customer service, or a more robust, well-planned tour. I got endless compliments on this trip. Highly recommend this group!

No hesitation in recommending GoToPeru to help build your trip. Martin as the front line rep was always courteous, patient, and quick to reply to my questions. Service from the field was just as wonderful. Franklin, our Cusco host met with us and reconfirmed our plans every day. Every employee involved in our tours & transfers were friendly and on time. All went smoothly, we didn't have to worry about logistics, allowing us to enjoy Peru easily. Thank you GoToPeru!

I can not say enough positive things about GOTOPERU.COM. They were fabulous from the moment I filled out a form to get more information. With in 1 day they had a full itinerary ready to go. We tweaked it a bit to some things we wanted to do and the next day I had a new itinerary. The accommodated any price range for hotels.
No stone was left upturned. We always had someone meeting us and driving to whatever we had planned for the day. There are so many details to a trip like this and we dealt with none of them. They handled everything! I literally gave them the dates, told them what we wanted to do and showed up in Peru. It was perfect!

GOTOPERU.com created a trip-of-a-lifetime for our group of 4 women. They planned turnkey adventures in and around Cusco that included tours to the salt mines, a textile center and Machu Picchu with THE BEST GUIDES, train services and bus drivers. Everything was seamless from airport pick up to drop off. I cannot recommend GOTOPERU enough and especially their agent Paul. Paul went above and beyond to make sure we had an amazing time. 5 STARS to GOTOPERU and Paul for crafting an experience none of us will ever forget. Thank you!!

This trip was amazing, The whole experience was so great that we are already talking about returning. If you are going to Peru, GOTOPERU is the way to go. We stayed in Cusco and Puno and all we can say is that you will enjoy it plus the cuisine is phenomenal.
Paul from GOTOPERU was always there for us from the very beginning to the very end. Muchas gracias Paul!!

perfect itineraries and arrangement
fantastic & enjoyed very much!

Generalmente organizamos de forma autónoma nuestros viajes, pero en esta ocasión dado que teníamos pocos días y muchas opciones para visitar en Perú, decidimos contratar el servicio de GOTOPERÚ, el que resultó excelente y de gran ayuda para priorizar qué visitar. La organización, atención, cumplimiento de compromisos y costo son altamente recomendables.
Sinceramente fue la mejor decisión dejarnos guiar por esta agencia, agradecemos el trabajo y dedicación de todo el equipo, especialmente de Franklin quien nos recibió y llevó personalmente al aeropuerto, a todos los guías: Benjamín, Carlos, César y Alfredo.

Mil gracias.

Maili

what amazing experience and an excellent agency, the tours and guides were fenomenals!
I highly recommended this agency!

Had a wonderful time in Peru. Our guides have been really wonderful from Ivan to Franklin. They were very helpful specially when I had altitude sickness. i would recommend them.

My friends and I had a trip of a lifetime in Peru. We were amazed at its pure beauty! Many thanks to Paul of Gotoperu.com and his staff for all the assistance and support they have provided us before and during our trip. Kudos to all! They took care of the specifics of our trip that what was left for my group to do was just to act like “tourists.” Our custom-made itenerary helped us maximize our time in the country and enjoyed it to the fullest. I highly recommend this agency to anyone considering to check off Macchu Picchu from their bucket list!

I decided to book a last minute trip to Peru and GotoPeru was very helpful. The tours were very well planned and organized, and considering it was booked few days before arrival, was very happily surprised. I was also a solo traveler and the Guide Franklin was very helpful. He met me at the airport, and at the hotel walked me through the itinerary in detail. Franklin also helped by informing me of the effects of the altitude, best food to eat etc. this was a very good trip and I would recommend it!!

After communicating on-line with Paul and others, we experienced Peru in late Aug 2017. Go to Peru was great to suggest popular sites. We set out own itinerary to visit Cusco, Machu Picchu, Arequipa and Colca Canyon. We had lots of time on our own to explore in between the tours. Perhaps we could have booked transportation and hotels on our own for less, but we were able to relax and enjoy the trip more not fretting over arrangementsor our safety. All the hotels were great (we asked for 3 stars), the tour guides were all excellent (especially Franklin).