Goldtop Anmeldelser 

1.094
•
TrustScore 4.5 ud af 5

4,3

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

I followed their sizing instructions but was sent a pair of gloves that were way too big. I’m in NA and they will not cover the cost of return. Seems their sizing is way off so beware.

Bedømt til 5 ud af 5 stjerner

Highly recommend this company excellent service. Bought patrol jacket on monday morning from website. It was delivered next day. had to return jacket as to small. We returned it with tracking they re... Se mere

Bedømt til 5 ud af 5 stjerner

I bought a pair of black bobber gloves size medium. The size guide worked perfectly and the gloves fitted perfectly. The packaging, quality and look of the gloves are exceptional, I could not be more... Se mere

Bedømt til 5 ud af 5 stjerner

Purchased two pairs of bobber gloves, absolutely fantastic quality! Purchased online, arrived promptly and well packaged. Nice little touch added inside with my order. Highly recommend this company!!... Se mere

Virksomhedsoplysninger

  1. Motorcykelbutik

Skrevet af virksomheden

Producers of premium quality motorcycle jackets, boots, gloves and more since 1951. "Known and Recommended Everywhere"


Kontaktoplysninger

4,3

Fremragende

TrustScore 4.5 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 66 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,3

Alle anmeldelser

(1.094)

14 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Goldtop Patrol Jacket, Merino Wool Lined Gauntlets

I've bought a Patrol jacket and the merino wool lined gauntlets. I've been using them for about a year now and they stand up to the test of time. The quality is very high, the jacket is comfortable and relatively warm. The gloves are great for winter, a bit snug at first but they get ever more comfortable and keep my fingers from freezing.
The customer service is excellent! The belt of the Patrol jacket was too large for my circumfrence, so I contacted Goldtop directly to have it swapped for a smaller belt and they ended up making me a custom belt for the jacket for free!
I'm very happy with my purchase and the communication with the company.

15. april 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Best gloves I've ever purchased

Purchased two pairs of bobber gloves, absolutely fantastic quality! Purchased online, arrived promptly and well packaged. Nice little touch added inside with my order. Highly recommend this company!! Top quality and service provided setting a standard many others need to live upto. Safe to say I know where my first port of call will be in the future.

8. februar 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Received my 619 Rebel jacket today

Received my 619 Rebel jacket today. Very prompt delivery to Australia. What superlatives can I use that haven’t been mentioned countless times throughout the previous reviews.
I’m a fanatic for quality clothing. I only buy merino in Jumpers and socks, cotton in tees and high quality leather. If it doesn’t fit in those categories it is not even given a glance.
The quality of the Goldtop jacket is top shelf, best leather garment I have bought… ever!!!
Size? The 40 is snug on my 39 inch chest. It’s a very fitted look bit I can fit a thin merino Italian polo neck jumper under it. You know the type I mean. Perfect for winter here in Australia. I am expecting it to give a little and mould to my shape, so I think the best is yet to come. I’m wearing it sans armour as it feels more supple without.
The zips are amazing. So smooth to operate. Great lining. Overall 5 stars only because there are not 6.
Next purchase is gloves and hopefully boots. So glad I discovered Goldtop. This is a rare company these days that delivers on quality like no other. The perfect match for riding on my Triumph.

8. januar 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Stunning jacket and great customer service.

I am not one for exaggerating and rarely do reviews but can say without hesitation that my first experience of purchasing from Goldtop has been incredibly satisfying. It will not be my last purchase that is for sure.

I am now the very proud owner of ‘ The 74 Scuftuf Jacket’ purchased along with the firms reasonably priced ‘recommended’ Knox Microlock Compact Level 2 elbow and shoulder upgrade armour and Knox back armour - akin to the physical characteristics of the more commonly known excellent ‘D30 Ghost’ armour. The jacket is truly a work of exemplary craftsmanship and highest-end quality ‘buttery feel’ but durable leather, super smooth sturdy zips, easily fastened solid studs with the stand out Goldtop signature diamond shaped lush interior lining. I own an amazing Belstaff ‘Gangster’ model jacket (cost me £1395 in 2022 ) and can say in all honesty the 74 Scuftuf jacket is on a par with the Belstaff in all aspects. I also purchased a Goldtop MX Enduro Race Jersey - classic old style, high-quality and well worth the money. I’m 50/51 inch chest with a ‘beer & pies’ induced paunch earned over many years 😀 and the 52 inch max size jacket fits just fine as does the jersey max-size 3XL. I can see me wearing the jacket for leisure (removing just the back armour) as well as obviously for biking.

A worthy shout out for Charlie who took my order over the phone as I had a few queries which were satisfactorily answered - knowledgeable, friendly manner and professional. Called me back after 5 minutes of leaving a voicemail. Delivered next day by Securicor…now that’s what I call great customer service!

Unsolicited review and maybe seen as a gushing one but Goldtop deserve such high praise. Great website too. Highly recommended. You may wish to check out Goldtop out on YouTube footages by well-known biker bloggers where I discovered them.
N. Robinson (Chester).
December 2024.

4. december 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Outstandingly made jacket that only…

Outstandingly made jacket that only comes more comfortable and beautiful after a few months of (intensive) use. I have a few "technical" jackets, but I automatically grab the Goldtop simply based on comfort to wear. Not to mention that it looks great.

29. oktober 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Custom jacket is a dream

Having decided none of the standard jackets were quite right, discussed options with Joe. His great attention to detail and many suggestions based on experience, guided me to custom colours and lining. Always scary going the custom route, but the service and quality of knowledge gave me the confidence to go ahead.

Jacket arrived today and is just the dog's b*llocks. Serious quality and weight of leather, solid stitching and finish. Absolutely worth the money and good value comparing the quality and price of the alternatives.

14. oktober 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

The 1958 jacket - the best I’ve ever worn

The 1958 jacket is beautifully made and exceeds jackets offered at double its price. The fit is spot on and the quality of the leather is even better than I imagined. An absolute winner and best in class. To top it off, shipping was very fast and the purchasing process was as easy as it could be.

1. august 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Racism and Fat-Shaming

I'm a short, wide, brown British Asian chap. The owner correctly estimated that I required a forty-six inch jacket. He then said, "You'll be able to eat as much poppadoms and mango chutney as you want." This was within seconds of entering the shop and directly in front of my mother. Take a guess whether we'll be buying anything from Goldtop.

Addendum regarding your reply requesting further discussion and Trustpilot’s email saying you’ve, “…asked for more details to better understand…”

I’m very sorry to tell you that it was your father. He was sitting on the sofa with his laptop before he started his spiel. He mentioned you by name as his son when I was there. I double-checked by Googling Goldtop staff.

There is no way to make amends even had it just been me suffering the slur. It is doubly unlikely now because I brought my mother along for the day and it is inexcusable that her day was wrecked.

I was so upset that I wanted to forget the incident, but the thought that people still get away with this kind of behaviour and my mother’s reaction on the trip home made that unacceptable, hence the review.

2024-07-04 Re: "Joe – Managing Director & Company Owner...Addendum: I would still like for you to reach out to me personally regarding this so that I can discuss the actions we are taking as a business in response to your review..."

I'll tell my mother the situation, but we want no further contact with Goldtop and to put this behind us.

2024-07-04 20:21:59 You said: "I totally understand your desire to put all of this behind you, however, due to the public and permanent nature of the review (unless you choose to reconsider)...In this isolated case, the culturally insensitive comments which you were subject to were totally inappropriate, of incredibly bad taste, and were said without consideration to the impact those words would have. I can however assure you that they were never said to purposefully cause offence"

My answer is, no, of course I do not wish to reconsider my complaint. In fact, I'm extremely annoyed that you would even suggest that. I stand by what I said, what my mother witnessed, and what you have corroborated. It is hardly my concern if the situation is detrimental to your business.

Whether it was an isolated case or not is your problem, though I have my doubts.

By the way, I'm well aware of the difference between, "culturally insensitive comments" and actual racism. This was overt racism, plain and simple. I believe it was absolutely meant to cause offence, which it did, and in my mother's presence too. Who behaves like that?

I have said my piece and I can't be any clearer on the matter, so this conversation is at an end.

28. juni 2024
Uopfordret anmeldelse
Goldtop-logo

Besvarelse fra Goldtop

Dear Leo,

Thank you for taking the time to share your review. I have been deeply saddened to read of your recent in-store experience.

Here at Goldtop, we pride ourselves on delivering excellent customer service, we sincerely apologise for the service which you received. Your experience fell well short of these expectations and is not representative of who we are or what we stand for as a company, which is to champion diversity and inclusion to all riders from all walks of life.

I would love the opportunity to discuss this further with you and make things right for you - if you could you please reach out to me personally at info@goldtop.co.uk it would be much appreciated.

Joe – Managing Director & Company Owner

Bedømt til 5 ud af 5 stjerner

Bobber Gloves.. LOVE THEM!

Just bought some beautiful Bobber gloves from Idle Torque. They must the best outlet outside the GoldTop Shop and have loads of stock.
The gloves themselves are absolutely beautiful. Super quality.!
Please pass on my thanks to the guys at GoldTop and to the excellent Idle Torque outfitters based in Leicestershire. I will definitely be buying more GoldTop products in the future.

26. april 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Top class craftsmanship & quality...

Fantastic craftsmanship & quality, the leather is soft but there's a heft to it.
The styling & hardware are true to style & the quality & attention to detail is spot on!
It's comfortable, true to size & has maximum safety rating with the supplied Knox armour, which I hadn't ordered, but was a very pleasant surprise.
Ordered on a Sunday & delivered to Ireland on a Tuesday, all VAT/duties included in the final price, so no surprises...
10/10 5🌟

23. april 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I like the jacket, but the experience was bad.

Unfortunately, my experience was really bad.
I ordered the 619 Rebel Jacket and they ended up sending me the 617 Jacket. The zipper had a tag attached to it that was for the 619 jacket that I ordered.
I returned the wrong jacket and they sent me the right one.
Believe it or not, they sent the correct jacket without the puller on the front zipper. Ultimately, they ended up sending the missing puller.

It sounds like they keep their jackets without the puller installed and they attach it before the jacket is sent out. This caused both the issues I experienced. It ended taking a month and 3 visits to the post office to get the product I ordered.

Guys, mistakes happen! I get it!

However, this purchase took so much hard work to save the money needed. For me, buying this jacket was a dream coming true. This was not the experience I expected from a $700 order from a brand that prides itself on quality and service.

Thank you for your response, Joe. How do I get in contact with you to share my thoughts of what could have been done different?

1. februar 2024
Uopfordret anmeldelse
Goldtop-logo

Besvarelse fra Goldtop

Hi Jade / Giada,

Thank you for taking the time to leave us this review, although it does seem somewhat harsh given that you like the jacket, and that we resolved all issues as a priority as soon as we were made aware.

I am sorry for the initial mix up in which you were sent the 617 jacket instead of the 619 Rebel jacket. Both are very similar styles, however this should have been spotted before your jacket was sent out to you.

As soon as we were made aware of this mixup, we sent you a fully pre-paid DHL returns label so that you could get this jacket returned to us from the USA. We highlighted a local DHL Service Point 5 miles away from your home address where you could drop this in, but alternatively you could have booked a collection by DHL at a convenient time at an address of your choosing. This flexibility and convenience is why we use DHL for any returns from the USA.

Upon receiving the jacket back, we then sent out the correct jacket as a priority, albeit probably with too much haste, hence the puller being missing. We then sent the puller to you separately so that you could easily connect it to the jacket.

I'm not sure why you say that you had to go to the post office three times, as you only had to go once to return the first jacket back to us (and you could have booked a collection instead if that was more convenient).

I would also like to highlight that your original order came to a total of $634, and you have (rightfully so) not had to pay a cent extra whilst our team resolved the issues for you.

I fully appreciate your frustration with the issues that you have experienced, however stating that "mistakes happen! I get it!" and then leaving us a one-star review as a result is not a fair review, nor does it show an understanding that sometimes "mistakes happen".

As you mentioned, we pride ourselves on quality and service, and I have full support in our team for how they acted to resolve the issues as efficiently and possible, with no extra cost to yourself. I am just so very sorry that this issues occurred for you in the first place.

Nonetheless, I am glad to hear that you like the jacket, but would welcome any feedback or advice as to how we could have handled the issues that you experienced in a better way than we did (info@goldtop.co.uk).

Many thanks,

Joe

Bedømt til 1 ud af 5 stjerner

I’d love to say I love my new jacket

I’d love to say I love my new jacket, I’d love to say how well it fits, how luxurious the leather is, how comfortable and classy my new jacket is but alas I can’t.
I simply can’t because when I ordered it I was told twice I’d get an email or phone call telling me it’s ready, that’s over 12 months ago and still nothing. I’m now looking at other manufacturers, pity because I love Goldtop products

28. marts 2024
Uopfordret anmeldelse
Goldtop-logo

Besvarelse fra Goldtop

Hi Garry,

Thanks for leaving us this review.

We've just looked extensively through our systems as we have no email correspondence from yourself relating to any outstanding order with us.

You did previously purchase a size 50" jacket from us in January 2023 which was returned for a full refund due to being too small.

You currently have no outstanding order to be fulfilled by us, as you were refunded in full as soon as we received back the size 50"

I am sorry if you have been waiting for a size 52" to come in, but from our email records we have nothing relating to this sort of request. As such I can only assume that you were told on a call that these were "on-order", and if so I am sorry for any confusion or missed promises made on a call to notify you of a restock.

We do have a "back in stock" notifier on all of our products that you can sign up to for notification as soon as jackets come back into stock. It doesn't look as though you have ever signed up for this, but you can still do this now on our website if you remain interested in the jacket.

Either way, it might be best for you to get in touch with us at info@goldtop.co.uk so that we can try and sort this out for you. Currently, the last (and only) email we have received from yourself was on the 7th July 2021 relating to a spelling mistake on one of our marketing emails.

Many thanks,

Joe

Bedømt til 5 ud af 5 stjerner

Super satisfied

I ordered two jackets. They arrived fast and the quality and design is top notch. Super satisfied and I highly recommend to anyone considering a cool and of high quality leather jacket.

15. februar 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Absolutely love their gear

Absolutely love their gear! I own 3 jackets, a pair of boots, and some gloves. All very high quality. And customer service is amazing and answered all my questions quickly. Shipping to the US was fast. I alomst always reach for one of these jackets rather than any of my others. The comfort, style, and Class AAA rating can't be beat. I just have to try to hold myself back from buying more jackets from Goldtop.

23. februar 2024
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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