Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Virksomhedsoplysninger
Om Go Insurance
Skrevet af virksomheden
Welcome to Go Insurance, your award-winning Travel Insurance specialists, proudly backed by Lloyd's – a global insurance powerhouse. Continuously recognised for excellence, our commitment to exceptional service and innovative products sets us apart.
With a dedicated in-house claims department, Go Insurance ensures not only reliable service but also transparent claims handling, guaranteeing peace of mind for all your travel adventures. Our passion for insurance parallels our love for travel, making us your trusted partner in creating unforgettable journeys for every purpose imaginable.
Experience the ease of obtaining a quote through our user-friendly website or connect with our friendly team. At Go Insurance, we are committed to turning your travel dreams into reality, leaving you with cherished memories for all the right reasons.
Travel confidently with Go Insurance – where expertise, integrity, and award-winning service meet. Your journey begins with us.
GET A QUOTE
Welcome to Go Insurance
Skrevet af virksomheden
- Award-Winning Travel Insurance
- Travel confidently with Go Insurance – where expertise, integrity, and award-winning service meet. Your journey begins with us.
14-Day Cooling Off Period
Make Sure It's Right For You
You have a 14-day cooling-off period for our Travel Insurance policies. This means that within the first two weeks of purchasing your policy, you have the freedom to review the terms and conditions.
Travel smart with Go Insurance.
Kontaktoplysninger
3,7
Middel
14 anmeldelser
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
it was all over the phone so and…
it was all over the phone so and professional
so helpful with it also
22. marts 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
My overseas trip was cancelled
My overseas trip was cancelled on day of departure, I emailed the next day asking to pause the policy till I rebooked. Unable to. Had to cancel, still waiting for refund
22. marts 2026
Besvarelse fra Go Insurance
Hello Ian,
We are sorry to hear about the disruption to your travel plans.
We can see that you contacted our team after your scheduled departure date, and your request was reviewed with our underwriting team based on the information provided. Following this review, your policy was cancelled and a refund was processed.
Refunds are handled via your payment provider and can take a few business days to appear, depending on your bank.
If you have not yet received the refund or would like us to check the status for you, please contact our New Zealand team at infonz@goinsurance.co.nz or on 0800 082 647 and we will be happy to assist.
– Go Insurance
Done well..
10. marts 2026
Besvarelse fra Go Insurance
Hello Greg,
Thank you for your review.
We are pleased to hear that your experience was a positive one. We appreciate you taking the time to share your feedback and for choosing Go Insurance.
– Go Insurance
Besvarelse fra Go Insurance
Hello Sue,
Thank you for your feedback and for choosing Go Insurance.
We understand that price is an important consideration when choosing travel insurance. Our policies are designed to provide a high level of cover and support, but we appreciate that value can be perceived differently depending on individual needs and circumstances.
Your feedback is important to us and will be taken into consideration as we continue to review our products and offering.
– Go Insurance
Unfortunately we had to cancel our…
Unfortunately we had to cancel our trip. Our refund was processed promptly with no fuss.
10. marts 2026
Besvarelse fra Go Insurance
Hello Ian,
Thank you for your review.
We are sorry to hear that your trip had to be cancelled, but we are pleased that your refund was processed promptly and without any issues.
We appreciate you taking the time to share your experience and hope we can support you again in the future.
– Go Insurance
Besvarelse fra Go Insurance
Hello Adele,
Thank you for your review.
We are glad to hear that you found the process quick and easy. Making things simple for our travellers is something we always aim for.
We appreciate you choosing Go Insurance and wish you a great trip.
– Go Insurance
Travel Insurance for Europe
Clear policy description of what was covered. I had to claim for a small overseas doctors visit which was paid although the review process took a few weeks but now problems. I would use again.
15. juni 2025
Besvarelse fra Go Insurance
Hello Tim,
Thank you for taking the time to share your experience.
We are pleased to hear that the policy wording was clear and that your claim for the overseas doctor’s visit was paid. Claims assessments can sometimes take a little time while the necessary information is reviewed, but we are glad the matter was resolved for you.
We appreciate your feedback and are delighted to hear you would choose Go Insurance again for future travels.
– Go Insurance
Besvarelse fra Go Insurance
We are sorry to hear that you feel this way about your experience.
Travel insurance claims are assessed based on the information and supporting documentation provided, and in some cases a claim may not meet the policy requirements. When that happens, our claims team will always explain the decision and the reasons behind it.
If you believe there is additional information that was not considered, or you would like the decision reviewed, we encourage you to contact our team directly so we can look into it further.
– Go Insurance
Besvarelse fra Go Insurance
Hello Rosemary,
Thank you for your lovely review.
We are pleased to hear that the process was easy and that your cover provided peace of mind for your travels. That is exactly what travel insurance is there for.
We appreciate you taking the time to share your feedback and wish you safe and enjoyable journeys ahead.
– Go Insurance
Go Travel Insurance
The travel agent offered this insurance package as an option for me to consider.
The application process was quick and easy to complete. The medical assessment online was very straightforward. I was given time to read the terms of the insurance policy and to askany questions. I was comfortable with what was proposed and signed the same day.
There were no travel or health issues that required any action while I was travelling so I did not have any other contact with your company.
3. juli 2025
Besvarelse fra Go Insurance
Hello Sandra,
Thank you for your review and for taking the time to share your experience.
We are pleased to hear that you found the application process quick and straightforward, and that you had the opportunity to review the policy and ask questions before purchasing.
Even though you did not need to contact us during your trip, we are glad we could provide peace of mind while you were travelling.
We appreciate your feedback and wish you many more enjoyable journeys ahead.
– Go Insurance
Very hard to deal with
Very hard to deal with . Had to do it online and it was unsuccessful. Recommended by the travel agent , will not use again .
10. marts 2026
Besvarelse fra Go Insurance
Hello Judith,
We are sorry to hear that you found the process difficult.
Our records show that a policy was successfully issued and that a claim was later lodged with our claims team. The claim was subsequently closed following further information provided during the assessment process.
Our customer service team has attempted to contact you to better understand your feedback and see how we can assist, but we have unfortunately been unable to reach you so far.
If you would like to discuss your experience or if there is anything we can help with, please contact our New Zealand team at infonz@goinsurance.co.nz or by phone on 0800 082 647, and we would be happy to assist.
– Go Insurance
Easy and quick process.
10. marts 2026
Besvarelse fra Go Insurance
Hello Tammy,
Thank you for your review.
We are glad to hear that you found the process quick and easy. Making travel insurance straightforward for our travellers is something we always aim for.
We appreciate you choosing Go Insurance and wish you a fantastic trip.
– Go Insurance
Besvarelse fra Go Insurance
Thank you for your message! If there’s anything we can assist you with, feel free to let us know.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.