Need to add a sub O for a review !! The absolute worst customer service experience EVER!!!! Clearly, they don't care from the hundreds of complaints... just be warned and shop with them at your own ri... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I received a pair of pants and they didn’t fit plus the material was not what I was looking for. In order to return an item, you have to email them. I reached out and they offered me a discount on my... Se mere
Lonnnnnnnnggg delivery time. Not sized correctly. In dispute for a return authorization. Although the return address is Queens, NY, this parcel oringinated in China. Third time this year I have ordere... Se mere
This company is in the business of taking your money and giving nothing in return. I paid for a product that I never received at the beginning of March. I provided documentation from the USPS that the... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
GoChumbo is the destination for home, outdoor, beauty goods that can deliver the needs of the whole family with a huge range of goods coming from most trusted brands to startup unicorn brands.
Kontaktoplysninger
1,1
Dårlig
147 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
SCAM
Ordered a nice shirt and pants for my partner to wear on my birthday. Ordered it April 29th and was told it would deliver by May 6th, the day before my birthday. Turns out this is a scam. Spent a lot of money to get nothing but disappointment. Happy Birthday to me right?
7. maj 2022
Uopfordret anmeldelse
Besvarelse fra GoChumbo
Hi, we’re sorry to hear about your experience. It seems like you placed a huge order based on the amount and our team will definitely be able to assist. Please email support@gochumbo.com with your order details so we can assist better. We’ll be on a lookout for your email.
If I could rate as zero I would!
If I could rate as zero I would!! I have emailed three times regarding an order for two bras nothing big but still over £40 and I really wanted these products that looked good. I trusted it as saw it on tiktok so I will be reporting them. I received an email after my first email I sent saying my order shipping confirmation would be sent soon and I have received nothing. I have since emailed two more times and nothing!! Shocking service I wanted the product but now I just want a refund!! Shocking!!!!
7. maj 2022
Uopfordret anmeldelse
Besvarelse fra GoChumbo
Hi, we’re sorry to hear about your experience. It seems like you placed a huge order based on the amount and our team will definitely be able to assist. Please email support@gochumbo.com with your order details so we can assist better. We’ll be on a lookout for your email.
So far not very happy with this place
So far not very happy with this place. I have not received the dress I ordered. If this is a scam I will talk to a lawyer
5. maj 2022
Uopfordret anmeldelse
Besvarelse fra GoChumbo
Hi, we’re sorry to hear about your experience. It seems like you placed a huge order based on the amount and our team will definitely be able to assist. Please email support@gochumbo.com with your order details so we can assist better. We’ll be on a lookout for your email.
Ordered ONE bra
Ordered ONE bra. Not a huge order like their generated response keeps saying. The price my CC was charged was over 10$ more then my receipt from them. No tracking has been provided in days. The charge comes up as "internet charge" on my credit card and they have advised me this site is more then likely a scam.
5. maj 2022
Uopfordret anmeldelse
Besvarelse fra GoChumbo
Hi, we’re sorry to hear about your experience. It seems like you placed a huge order based on the amount and our team will definitely be able to assist. Please email support@gochumbo.com with your order details so we can assist better. We’ll be on a lookout for your email.
Scam!!!
Scam!!!! Complete scam!!! Do not order from these criminals! I’ve reported them to FTC. The good reviews on here are fake.
4. maj 2022
Uopfordret anmeldelse
Besvarelse fra GoChumbo
Hi, we’re sorry to hear about your experience. It seems like you placed a huge order based on the amount and our team will definitely be able to assist. Please email support@gochumbo.com with your order details so we can assist better. We’ll be on a lookout for your email.
Wish I could review this zero stars!
Wish I could review this zero stars!! I have contacted customer support due to the prices on my invoice not reflecting the amount taking from my bank account. I have asked for a refund twice now and have not heard back from anyone. Very unhappy with their customer service. Would not recommend!! Also, will I ever get my money back??
4. maj 2022
Uopfordret anmeldelse
Besvarelse fra GoChumbo
Hi, we’re sorry to hear about your experience. It seems like you placed a huge order based on the amount and our team will definitely be able to assist. Please email support@gochumbo.com with your order details so we can assist better. We’ll be on a lookout for your email.
A waste of time!
Placed an order 4/22, waited a wk for an update but order status said I needed to contact customer service for assistance. Spent another wk emailing a few times, but never got a reply. Luckily I ordered through PayPal so I got an instant refund. Would not recommend!
Update: to reply to the “huge order”, I ordered 2 bras! So I doubt it was so hard for them. Also I emailed and got no response even another week later, so like I originally stated, would not recommend!
3. maj 2022
Uopfordret anmeldelse
Besvarelse fra GoChumbo
Hi M. W., we’re sorry to hear about your experience. It seems like you placed a huge order based on the amount and our team will definitely be able to assist. Please email support@gochumbo.com with your order details so we can assist better. We’ll be on a lookout for your email.
I've reached out to this company…
I've reached out to this company several times concerning my order placed on April 24,2022. I still haven't received shipping information and no return email. I payed through PayPal and will be requesting a refund. I can't with these companies with email communication only smh. One star is too much for me.
2. maj 2022
Uopfordret anmeldelse
Besvarelse fra GoChumbo
Hi Shelonda King, we’re sorry to hear about your experience. It seems like you placed a huge order based on the amount and our team will definitely be able to assist. Please email support@gochumbo.com with your order details so we can assist better. We’ll be on a lookout for your email.
I placed an order on April 18,2022 a…
I placed an order on April 18,2022 a haven’t received are heard anything about my order being shipped and please don’t copy and paste the same response you give everyone that email y’all. I ordered one dam bra
1. maj 2022
Uopfordret anmeldelse
Besvarelse fra GoChumbo
Hi Doris james, we’re sorry to hear about your experience. It seems like you placed a huge order based on the amount and our team will definitely be able to assist. Please email support@gochumbo.com with your order details so we can assist better. We’ll be on a lookout for your email.
Bad customer service
Hi, since i have placed the order on 21April 2021, and still i haven't recieved any information regarding my order.. there is no help from support team and as per there site says there is 24 hour customer chat service available but there is no such service available....i have done numerous emails on there given emil id on there website but there is no information regarding order placed, current status or regarding the order delivery... its unacceptable
30. april 2022
Uopfordret anmeldelse
Besvarelse fra GoChumbo
Hi Richa, we’re sorry to hear about your experience. It seems like you placed a huge order based on the amount and our team will definitely be able to assist. Please email support@gochumbo.com with your order details so we can assist better. We’ll be on a lookout for your email.
It’s been about 3 weeks since I placed…
It’s been about 3 weeks since I placed and order with them and I’ve had doubts ever since. I haven’t received a shipping notification, no one has responded to my email, and the purchase showed up as “new clothes” on my credit card, which is suspicious. I also read all the reviews on this site and they just copy and paste their “response” even if it doesn’t apply to what you said.
29. april 2022
Uopfordret anmeldelse
Besvarelse fra GoChumbo
Hi Leah Kuper, we’re sorry to hear about your experience. It seems like you placed a huge order based on the amount and our team will definitely be able to assist. Please email support@gochumbo.com with your order details so we can assist better. We’ll be on a lookout for your email.
Pretty sure this company is a scam
Pretty sure this company is a scam. Placed order over 2 weeks ago off of TikTok ad. Received confirmation but never received tracking info. Was supposed to deliver last week based on eta quoted during purchase. Glad I used PayPal and can dispute.
29. april 2022
Uopfordret anmeldelse
Besvarelse fra GoChumbo
Hi Julia Paddison, we’re sorry to hear about your experience. It seems like you placed a huge order based on the amount and our team will definitely be able to assist. Please email support@gochumbo.com with your order details so we can assist better. We’ll be on a lookout for your email.
I placed an order 3 days ago
I placed an order 3 days ago, said order of two bras would ship ASAP, Item has not shipped per order status, I have emailed 3 times, no response, I’m beginning to think it is a scam & my next step is to report this to FTC & BBB
27. april 2022
Uopfordret anmeldelse
Besvarelse fra GoChumbo
Hi Karrie Chandler, we’re sorry to hear about your experience. It seems like you placed a huge order based on the amount and our team will definitely be able to assist. Please email support@gochumbo.com with your order details so we can assist better. We’ll be on a lookout for your email.
I placed in order weeks ago and never…
I placed in order weeks ago and never received a shipping confirmation or anything. after reading more reviews I see that I'm not the only one.... I asked for a refund 4 TIMES without a response... I DO NOT WANT YOUR PRODUCT I WANT MY MONEY BACK
26. april 2022
Uopfordret anmeldelse
Besvarelse fra GoChumbo
Hi LANORA WASHINGTON, we’re sorry to hear about your experience. It seems like you placed a huge order based on the amount and our team will definitely be able to assist. Please email support@gochumbo.com with your order details so we can assist better. We’ll be on a lookout for your email.
Too tight and wrong size
Took super long to arrive, never received confirmation till a month later when I had to reach out. The sizing seems really off. I got XL when I ordered medium (my usual size) but they were still too tight somehow and aren’t flattering. Sadly won’t be able to wear these leggings.
24. april 2022
Uopfordret anmeldelse
Besvarelse fra GoChumbo
Hi Ash, we’re sorry to hear about your experience. It seems like you placed a huge order based on the amount and our team will definitely be able to assist. Please email support@gochumbo.com with your order details so we can assist better. We’ll be on a lookout for your email.
i actually like this store
delivery was a little delayed as i ordered one of their best seller underwear, and honestly i was pretty worried initially that i'll never receive my stuff but it just arrived and OMG it was the best purchase i've ever made! i would've given 5 star if i was able to receive it earlier but i do understand the shipping delay these days. in all, they're actually pretty dope. i will come back.
17. april 2022
Uopfordret anmeldelse
Besvarelse fra GoChumbo
Thank you Adelina and we’re glad to hear you liked your purchase after all. We’re trying our best to fulfill orders as soon as we can and we appreciate your patience.
I ordered from Gochumbo on April 3
I ordered from Gochumbo on April 3, and I haven’t received my order yet. They haven’t even replied to my 3 previous emails which I feel is very BAD CUSTOMER SERVICE. Someone needs to respond to me ASAP, either send my order or refund me back my $3809. But trust me, I will never order from you all again and I will let every social media site know how y’all treat your customers 😡
16. april 2022
Uopfordret anmeldelse
Besvarelse fra GoChumbo
Hi Tracey, we’re sorry to hear about your experience. It seems like you placed a huge order based on the amount and our team will definitely be able to assist. Please email support@gochumbo.com with your order details so we can assist better. We’ll be on a lookout for your email.
Well I made and order back in the 1st…
Well I made and order back in the 1st week of March and still haven't received my order. I done email support team over 3 times and the last 2 emails got no response.
13. april 2022
Uopfordret anmeldelse
Besvarelse fra GoChumbo
Thank you Chandi for your feedback and we're sorry to hear about your experience with us. Could you kindly email us at support@gochumbo.com with your order information so that our team can assist you better? I will have the support team to prioritize your issue
I want my money back
I made my order at the beginning of March. It’s the April and I still haven’t received it.
10. april 2022
Uopfordret anmeldelse
Besvarelse fra GoChumbo
Thank you Vanalstyne for your feedback and we're sorry to hear about your experience with us. Could you kindly email us at support@gochumbo.com with your order information so that our team can assist you better? I will have the support team to prioritize your issue.
Avoid this store
I ordered a pair of walking shoes on this website. They are very stiff with poor quality. I want my money back, but no one replied back.So disappointed and frustrated with their service.
7. april 2022
Uopfordret anmeldelse
Besvarelse fra GoChumbo
Thank you Sydney for your feedback and we're sorry to hear about your experience with us. Could you kindly email us at support@gochumbo.com with your order information so that our team can assist you better? I will have the support team to prioritize your issue.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.