Goarmy Anmeldelser 

BEWARE! GOARMY.CO.UK ARE SENDING OUT RUBBISH. I ordered a pair British Lightweight MTP GORE TEX Trousers - Grade 1 on 3rd July. They arrived two days later (I'd paid for next-day delivery) with one of the two zips mangled up, stuck open halfway and not working at all. The other zip is almost as bad. These trousers are definitely not 'Grade 1' and I can't believe these trousers have been sent out in this state. I can only assume some brainless idiot posted them by mistake instead of putting them in the bin – which is where they should be. This was my first and last purchase from Goarmy.co.uk after this experience. I may be posting again here if I do not receive a FULL refund. Watch this space!

Thank you for your response. The trousers were returned to you within a couple of hours of receipt. It appeared my only option was to follow the instructions on the Returns Form included in the package. I expect nothing less than a FULL refund including the £4.99 'initial delivery charge' (which you say is non-refundable) and the £2 or £3 (quoted differently depending on where you look) you charge for the 'returns label'.

Great products at massive discounts.Bought boots ,shirts ,jacket.Excellent quality for price.5star all the way.

Ordered a t-shirt listed as grade 1 which according to Goarmy has no holes. the 1 i got has a hole in it.
I also ordered a mosquito net which looks like it has blood stains or something on the bottom of it.
I also paid for next day delivery ordered before there 1pm cut off and it didn't arrive the next day. Nothing i've every ordered from them has arrived the next day evan tho i paid for next day delivery.

The alice pack I received seemed in worse condition that the ones pictured but I cam deal with that but I was given 2 completely mismatched straps that are completely different colours, shapes and patterns with a huge difference in the length of strap and when I complained they tried to tell me that's how it's supposed to be which is completely untrue. I said I would settle for them just sending me 1 strap so that I could make it a matching pair but they said that wouldn't be possible. Seems utterly careless and the only options they are giving me is to return the whole bag or make do with what I've got. I certainly don't feel like a valued customer.

Bought a super grade item it looked brand new and will definitely use again.

Placed an order for an Austrian Alpine jumper paid for the overnight delivery as it was needed to go offshore with . It did not turn up until two days later after paying an extremely expensive postage . I sent the item back for a refund. Got money back for the jumper but no postage as you have to read all the terms and conditions of the postage contract . So be careful when asking for next day delivery you will not get any refund on postage … Just one other thing I would like to to add if you order a size 40 inch chest in this jumper the armpits hang down to the waist it would look absolutely stupid on anyone who was a normal build the armpits would only fit a full size Gorilla.

Bought a British Army bergen grade 1. Ordered it at 12.00 and was delivered for 9am the next day, brilliant. Item was in excellent condition, it did have a little white mould inside, it had obviously been packed at some stage slightly damp, but a quick 2 mins wash and all sorted. Very pleased.

Product was as described and arrived promptly.

Very quick with orders and good communication

Every single item I received is great and I could not be more happy. Thank you

Great website, much higher quality gear than expected. Super fast delivery. Whats more to want? The coolmax tops are triple stitched and feel better quality than my Nike running top. Been on the slopes in the army thermals, base and mid layers. Both outperform my branded ski shop gear significantly. Super cheap too. Bates boots an absolute bargain. Will be back for waterproofs for next hiking trip and camping gear!

Great communication and a speedy delivery thanks.

Excellent value. Fast delivery.

I ordered a Dutch Bergen what arrived was something found in a skip the lining was peeling off because it was rotten there was evidence of black mould and the Bergen was in unusable rag order. This Bergen is in such disgusting condition I wear gloves to touch it and to be honest I don't want it in the house it's that bad. This was also so overpriced it was ridiculous.
Buy from elsewhere.

Quick response to returns query,order received on time,well package,overal great service

The Ruck Sac (a British army MPC Bergen)is in grade 1 condition, it is well made and very robust. The delivery really impressed me, 5 days from the order to receipt, including Christmas day and Boxing day from your store to western Canada. I am very pleased. Well done you!!

Ed M