The whole purchase process of a mobility scooter for my husband was a smooth and professional experience and deserves five stars. But sadly my husband died before he had the opportunity to use the sco... Se mere
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From start to finish the whole process of getting my new powerchair was fantastic with easy ordering to very quick delivery. Then the aftersales experience was second to none, Joel was extremely helpf... Se mere
I sold my Kymco midi mobility scooter to GMS. Georgina was friendly and efficient. She arranged for collection at a day convenient for me and I was promptly paid once they received the scooter. I high... Se mere
A few weeks back i would not have expected to change to a 5*review. Jeremy the owner of the company contacted me, he sorted everything out for me i now have a great, New to me, scooter. Jeremy res... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At GMS Mobility, we are passionate about mobility and customer care which is why you will find quality products at a great price. We have 100's of Mobility Scooters and Powerchairs in stock, all with FREE next working day delivery to most parts of the UK.
Kontaktoplysninger
Unit 1A Altbarn Road, CO2 8LG, Colchester, Storbritannien
- 01206 838888
- sales@gmsmobility.co.uk
- gms-mobility.co.uk
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Absolutely brilliant.
Absolutely brilliant.
They are excellent, honest, trustworthy and delivery the highest quality in mobility scooters, customer service, patience and also have an extremely excellent sense of humour which is a must. Delivery is fast and the delivery company they use are really lovely people too, will take your new mobility scooter off the pallet for you, make sure you know how to operate it, you can't get better service anywhere in the United Kingdom.
Very quick delivery
Very quick delivery, excellent communication. Item just as described and cannot be faulted in any way. Highly recommended and 5* service
Quality Service and Care
GMS were professional from the outset. I part exchanged my Grey Kymco Maxi XLS for a lovely Red example. Jeremy delivered the red Kymco in person the next day but unfortunately, I sensed later that there may be a slight vibration coming from the front steering through to the tiller. After discussion with Jeremy and with no fuss, he agreed to collect the scooter the following morning and I asked if I could view an ex demo CareCo Enzo 8 scooter. He arrived promptly the next day with an immaculate bronze Enzo8. We agreed a fair price given the upgrade and I am now the proud owner of a lovely mobility scooter some £500 below a new showroom price.
I cannot praise this company enough. No hard selling, excellent communication and a willingness to solve any issues. Jeremy was a true gentleman and nothing was too much trouble. Congratulations to all staff at GMS.
Very quick service and delivery
Very quick service and super fast, free delivery. Ordered on Sunday evening, arrived on Tuesday morning by pallet delivery. Powerchair is in excellent condition as described on the website. Very neat and nimble machine. Very happy with it. So far so good. Thanks to Joel for his speedy email replies too.
very easy to order from them i did this…
very easy to order from them i did this over the phone very respectful to my needs overall very good experiance and very helpfull with my questions
Friendly very efficient service
Friendly very efficient service
Highly recommend
Great service at GMS Mobility
We were completely impressed with Joel's professionalism and customer service. I highly recommend this business. Joel was very knowledgeable on the wide variety of scooters on offer and at very competitive prices too. It's worth the visit!. Joel answered all our questions so we were able to make the right choice. We are extremely pleased with our purchase. Thank you, Joel, at GMS Mobility.
Yesterday I received a very good…
Yesterday I received a very good Mobility, scooter from GMS Mobility, I did moan and gave them two stars as the machine was a little dirty however today I am giving GMS a five star review because of their professionalism and aftermarket customer care, the manager took time out of his day to phone me and to apologise and explained what had happened. I will happily do more business with GMS.i will be taking down the two star review if I can, thankyou to GMS Mobilty for taking the time to talk with me and I am really happy with your after sale’s customer care ⭐️⭐️⭐️⭐️⭐️
I bought a Sterling Sapphire 2 2nd hand…
I bought a Sterling Sapphire 2 2nd hand from GMS. It was delivered within 48 hours, complete with charger, handbook and guarantee.
Unfortunately the scooter developed an electrical malfunction. I telephoned GMS for advice, and they couldn't do enough to help. The scooter was collected next day, and within 72 hours had been fixed and was on its way back to me.
Absolutely delighted with the standard of service, old fashioned courtesy and efficiency of this firm.
Highly recommend.
Very Straightforward transaction excellent service
Very straightforward and smooth transaction to sell our Electric Mobility Scooter. It only took 2 days from contact /collection to receiving the agreed amount with no hassle. Excellent company. Very courteous collection drivers who updated me with collection times due to heavy traffic several times.
Five Star service!!
I had had some frustrating experiences trying to sell my late husband’s mobility scooter. I was recommended to GMS and was delighted with their response. I filled in the online form and received a speedy response. A selling price was agreed and the scooter was picked up the next day, payment made the following day. I was kept informed at all times, Georgina was friendly and super efficient. I would recommend this company to anyone. Five star service!!
Above and beyond my expectations
Full marks for this company not only friendly and helpful but totally efficient as well. I wanted to part exchange my scooter for one that I saw on their website and I was very apprehensive about it. But I shouldn't have worried it was so easy and straightforward new scooter delivered today exactly on time as planned. I will not hesitate in purchasing from them in the future.
Sold my Scooter in double quick time
Such an easy process to sell my mobility scooter, from getting a quote, arranging a courier to pick it up and getting paid was all sorted within in a week. GMS Mobility proving to be a very professional and easy company to deal with.
Scooter arrived this morning
Scooter arrived this morning, delivery went off like clockwork and the scooter is in excellent condition, I am very pleased with it. Thank you for such good service.
Just got a careco frontier from gms…
Just got a careco frontier from gms mobility fantastic service answering all my questions very quickly and helpful item delivered in two days Even replying to me on a bank holiday would highly recommend this company thankyou joel 5star service
I traded in my 4mph scooter for a used…
I traded in my 4mph scooter for a used approved careco daytona and I couldn't be happier with my purchase. The customer care was fantastic especially Jeremy and Joel. They're both friendly and knowledgeable about their products and I will definitely be using GMS again in the future. Thank you guys you were superb. 10/10.
Just traded my mobility scooter with a…
Just traded my mobility scooter with a replacement and the service was excellent from the trade in collection and delivery of replacement. Will certainly use again if the occasion arises
Friendly and knowledgeable staff
Friendly and knowledgeable staff. Delivered on time, well and carefully wrapped. Condition exceeded expectations. Well done G M !
They were superb from start to finish
They were superb from start to finish . They did exactly as promised and the amount of email response to my questions was incredible. The product arrived on time and was very well packed. I had asked if an exchange was possible and the efoldi scooter was collected also on time with minimum fuss. Also refund was as promised in my account on time as agreed. The staff could not be more accommodating or helpful. Welldone. Highly recommend this company
Exceptional from the start
What a wonderful experience with GMS Mobility, from our initial enquiry speaking with Jeremy, who showed empathy, understanding and wonderful Customer Care to the delivery of a product, at very good value, delivered and packaged incredibly well, by a brilliant team from HT Gardners! Exceptional from the start so we highly recommend GMS Mobility. Thank you.
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