Glozzo Anmeldelser 

Besvarelse fra Glozzo

29. jul. 2026

Hello Daniel,

We take every customer complaint seriously and attempted to verify this review through Trustpilot's reviewer information request. We asked for an order number, email address, date of purchase, or details of the alleged conversation. No identifying information was provided, and we found no matching order, customer account, support case, or conversation in our records.

This review was posted on the same day as another 1-star review containing very similar wording and repeating the same personal allegation about our founder. As neither reviewer provided any verifiable customer details, we cannot confirm that these reviews relate to genuine customer experiences.

Glozzo is a legally registered wholesale jewelry company based in Thailand. Our product development, manufacturing oversight, supplier management, quality control, warehousing, and fulfillment are handled and managed by our Thailand-based team. Products are quality-checked, packed, and shipped from our warehouse in Thailand. We communicate our business location and product information transparently and do not misrepresent the origin of our products.

Alex, the founder and owner of Glozzo, has built our customer service culture around respectful, direct, and solution-oriented communication. Customers who have communicated with him personally know his commitment to resolving issues fairly and professionally. The allegation made in this review is entirely inconsistent with our records and with the standards he sets for our team.

If this review relates to a genuine transaction or conversation, please provide the information requested through Trustpilot. We will investigate the specific facts promptly and openly.

Glozzo Team

Besvarelse fra Glozzo

11. jul. 2026

Estimada Carol Lucas Rodoway,

Muchas gracias por compartir su experiencia con Glozzo. Nos alegra muchísimo saber que su pedido llegó en perfectas condiciones y que le encantaron nuestras joyas.

En Glozzo nos esforzamos por ofrecer joyería de alta calidad elaborada con tres capas de baño en oro de 18K. Además, ponemos mucho cuidado en el embalaje de cada pedido para que los productos lleguen seguros y con una excelente presentación.

Sus amables palabras significan mucho para todo nuestro equipo y nos motivan a seguir ofreciendo productos de calidad y un excelente servicio.

Muchas gracias por su confianza. Esperamos poder atenderle nuevamente muy pronto.

Un cordial saludo,
El equipo de Glozzo

Besvarelse fra Glozzo

29. jul. 2026

Hello Joelle,

We take customer feedback seriously and attempted to verify this review through Trustpilot's reviewer information request. We asked for basic information such as an order number, email address, date of purchase, or details of the alleged conversation. No information was provided.

We could not locate any matching customer account, order, support case, or message history in our records. Your review was also published on the same day as another 1-star review containing very similar wording and the same personal allegation about Glozzo's founder.

As neither review can be connected to a verified transaction or identifiable interaction, we are unable to confirm that it reflects a genuine customer experience.

Glozzo is a Thailand-based wholesale jewelry company serving customers worldwide. Our team provides professional customer support, clear ordering and return conditions, quality control, and a 180-day product warranty. Every identifiable complaint is reviewed carefully, and we make every reasonable effort to resolve genuine customer issues fairly.

If you have purchased from or communicated with Glozzo, please provide the information already requested through Trustpilot so that we can investigate the matter properly.

Glozzo Team

Besvarelse fra Glozzo

11. jul. 2026

Dear Ester Doblado,

Thank you so much for your wonderful and detailed review. We truly appreciate you taking the time to share your experience with Glozzo.

We are delighted to hear that you were pleasantly surprised by the color of our jewelry. Our pieces are made with three layers of 18K gold plating, carefully designed to achieve an elegant and natural gold tone rather than an overly bright yellow finish. It means so much to us that you found the color beautiful and that it exceeded your expectations.

We were especially excited to hear that you had already sold 7 pieces shortly after receiving your order. Congratulations! Knowing that your customers are responding so positively to our jewelry is incredibly rewarding and motivates us to continue providing products that help our partners succeed.

We are also grateful for your kind words about our website. We work hard to ensure that all product information, ordering details, and policies are clear and easy to understand, so it is wonderful to know that you found everything well explained.

Thank you once again for your trust in Glozzo. We are honored to be part of your business journey and look forward to supporting you with many more successful orders in the future.

Warm regards,
Glozzo Team

Besvarelse fra Glozzo

9. jul. 2026

Dear Kylie O'Neil,

Thank you so much for your wonderful review and for taking the time to share your experience with Glozzo. We are truly delighted to hear that your order arrived safely in Australia and that you were happy with both the packaging and the jewelry.

Your kind words about our team mean so much to us. We always strive to provide friendly, patient, and helpful customer service, and we are so pleased to know that you felt supported throughout the entire process. Helping every customer find the right pieces is always our pleasure.

At Glozzo, we are proud to offer high quality jewelry made with three layers of 18K gold plating. Knowing that you are happy with your purchase and have chosen us as your jewelry supplier is one of the greatest compliments we could receive.

Thank you once again for your trust and support. We look forward to building a long-lasting partnership and serving you with many more beautiful collections in the future.

Warm regards,
The Glozzo Team

Besvarelse fra Glozzo

7. jul. 2026

Dear Narlisha Clermont,

Thank you so much for your wonderful review and for recommending Glozzo. We are truly grateful for your kind words and delighted to hear that you loved your purchase.

It means a great deal to us to know that the jewelry exceeded your expectations and looked even better in person. At Glozzo, we are committed to creating high quality jewelry made with three layers of 18K gold plating, and we carefully inspect every piece to ensure it meets our high standards.

We are also happy to hear that your order arrived quickly and that you had a positive experience with our customer service. Our team is dedicated to making every order as smooth and enjoyable as possible, from the moment it is placed until it reaches your door.

Thank you once again for your trust and support. We truly appreciate your recommendation and look forward to serving you again with your next order.

Warm regards,
The Glozzo Team

Besvarelse fra Glozzo

29. jun. 2026

Dear Ann Coen,

Thank you so much for your wonderful review. We truly appreciate your kind words and are delighted to hear that you were happy with our jewelry, our prices, and the fast delivery.

At Glozzo, we are committed to creating high quality jewelry made with three layers of 18K gold plating while providing excellent value and reliable service. Knowing that you had such a positive experience means a great deal to our team.

Thank you once again for your trust and support. We look forward to serving you again in the future.

Warm regards,
The Glozzo Team

Besvarelse fra Glozzo

27. jun. 2026

Dear Mihaela M.,

Thank you so much for your wonderful review and for taking the time to share your experience with Glozzo. We truly appreciate your kind words and are delighted to know that you found us to be a reliable and well-organized company.

At Glozzo, we are committed to providing high quality jewelry made with three layers of 18K gold plating, and we take great pride in ensuring that every piece meets the highest standards of craftsmanship and quality. It is incredibly rewarding to hear that you love our products and that they met your expectations.

We are also grateful for your compliments about our customer service and fast shipping. Our team works hard to provide prompt communication, efficient support, and a smooth shopping experience from the moment an order is placed until it reaches our customers. Knowing that you appreciated these efforts means a great deal to all of us.

Thank you once again for your trust and support. It is a pleasure to serve customers in Italy and around the world, and we look forward to welcoming you back for many more orders in the future.

Warm regards,
The Glozzo Team

Besvarelse fra Glozzo

26. jun. 2026

Estimada Johanna Ortiz,

Muchísimas gracias por tomarse el tiempo de compartir su experiencia con Glozzo. Nos llena de alegría saber que quedó satisfecha con su compra y que le encantaron nuestras joyas.

En Glozzo nos esforzamos por ofrecer joyería de alta calidad elaborada con tres capas de baño en oro de 18K. Cada pieza se fabrica con mucho cuidado para ofrecer un acabado elegante, un brillo duradero y una excelente calidad. Saber que nuestras prendas le parecieron hermosas es una gran satisfacción para todo nuestro equipo.

También queremos agradecerle sinceramente su paciencia y comprensión con respecto al tiempo de entrega. Al realizar envíos internacionales hasta Puerto Rico, en ocasiones el transporte puede tardar un poco más de lo esperado. Aun así, trabajamos cada día para preparar cada pedido con el mayor cuidado y hacer que llegue lo antes posible.

Nos hace especialmente felices saber que ya está pensando en realizar un nuevo pedido. Ese es el mejor reconocimiento que podemos recibir y nos motiva a seguir ofreciendo productos de excelente calidad y un servicio al cliente excepcional.

Gracias una vez más por confiar en Glozzo. Será un verdadero placer atenderle nuevamente muy pronto.

Saludos cordiales,
El equipo de Glozzo

Besvarelse fra Glozzo

23. jun. 2026

Dear Priya Roslin Thomas,

Thank you so much for your wonderful review and for sharing your experience with Glozzo. We are truly grateful for your kind words and delighted to hear that you are happy with both the quality of our jewelry and the service you received.

It is especially rewarding to hear your recognition of Maria's support throughout the ordering process. Our team is dedicated to providing responsive, reliable, and personalized customer service, and we are pleased to know that Maria was able to assist you whenever you had questions. Creating a smooth and enjoyable experience for our customers is one of our highest priorities.

We are also thrilled that you love the quality of the jewelry and that it meets the premium standards you were looking for. At Glozzo, we take great pride in creating high quality jewelry made with three layers of 18K gold plating, carefully designed to offer a luxurious appearance, beautiful finish, and lasting durability. Knowing that your customers love the pieces as much as you do is one of the greatest compliments we can receive.

Your comments about the fast international delivery are also greatly appreciated. We understand how important reliable shipping is for businesses, and we work hard to ensure that every order reaches our customers in Australia and around the world as quickly and safely as possible.

Thank you once again for your trust, support, and valuable feedback. We are honored to be part of your business journey and look forward to continuing to provide you with exceptional jewelry and outstanding customer service for many future orders.

Warm regards,
The Glozzo Team

Besvarelse fra Glozzo

23. jun. 2026

Dear Chau Nguyen,

Thank you so much for taking the time to share such a thoughtful and detailed review of your first experience with Glozzo. We are truly grateful for your kind words and honored that you chose us as a supplier for your business.

It is wonderful to hear that your first order exceeded your expectations and that you were pleased with the communication, service, and overall quality of the jewelry. At Glozzo, we believe that building strong relationships with our customers begins with clear communication, responsiveness, and genuine care, so it is incredibly rewarding to know that our team was able to provide the level of support you deserved throughout the entire process.

We are also delighted that the jewelry arrived safely and well packaged, and that your customers have already shown excitement about the styles you selected. Knowing that our pieces are helping boutique owners and growing businesses succeed is one of the most rewarding parts of what we do.

Thank you as well for sharing your honest feedback regarding the pendant texture on the two designs. We greatly value constructive feedback from our customers because it helps us continue improving our products and maintaining consistency across our collections. We appreciate your understanding and are grateful that you brought this to our attention. Your feedback has been carefully noted by our team, and we are always committed to listening to our customers and making improvements whenever possible.

At Glozzo, we take pride in offering high quality jewelry made with three layers of 18K gold plating. Every piece is designed with attention to detail, durability, and beauty so that our customers can confidently offer products they are proud to sell. Hearing that you are already preparing your second order is one of the highest compliments we could receive.

Thank you once again for your trust, support, and recommendation. We are honored to be part of your journey with Klaily and look forward to continuing to serve you with exceptional products and outstanding customer care for many years to come.

Warm regards,
The Glozzo Team

Besvarelse fra Glozzo

23. jun. 2026

Dear Mariana Oliveira,

Thank you so much for your wonderful review and for taking the time to share your experience with Glozzo. We are truly delighted to hear that you were happy with both our customer support and the products you received.

At Glozzo, we believe that excellent communication is an essential part of providing a great customer experience. We are very pleased to know that our follow up service was helpful and that our team was able to respond quickly to your questions and needs throughout the process. Your kind words about our responsiveness mean a great deal to us.

We are also happy to hear that your order arrived on time and that you were satisfied with the jewelry. Our team works hard to create high quality jewelry made with three layers of 18K gold plating, ensuring that every piece combines beauty, durability, and exceptional value. Knowing that you found the products beautiful is incredibly rewarding for everyone on our team.

Thank you for placing your trust in Glozzo. Serving customers in Portugal and around the world is a privilege, and feedback like yours inspires us to continue providing outstanding products and service every day.

We sincerely appreciate your support and look forward to serving you again in the future. Thank you for being part of the Glozzo family.

Warm regards,
The Glozzo Team

Besvarelse fra Glozzo

22. jun. 2026

Dear Munish Puri,

Thank you very much for your wonderful review and for recommending our products. We are truly grateful for your support and delighted to hear that you had such a positive experience with Glozzo.

At Glozzo, our goal is to provide high quality jewelry made with three layers of 18K gold plating while delivering outstanding service to every customer. Knowing that your overall experience was one of the best is incredibly rewarding for our entire team and reassures us that our dedication to quality and customer satisfaction is making a difference.

We take great pride in carefully selecting and crafting jewelry that combines beauty, durability, and value. Every order is prepared with attention to detail to ensure our customers receive products they can feel confident wearing and selling. Your positive feedback motivates us to continue maintaining these high standards.

We are especially grateful for your trust in our brand. Serving customers in Canada and around the world is a privilege, and we are committed to providing the same exceptional quality and service with every future order.

Thank you once again for your kind words and recommendation. We truly appreciate your support and look forward to serving you again soon with more beautiful jewelry and an equally outstanding experience.

Warm regards,
The Glozzo Team

Besvarelse fra Glozzo

18. jun. 2026

Dear Chloe Silva,

Thank you so much for your wonderful review and for taking the time to share your experience with Glozzo. We are truly delighted to hear that you were happy with our service, communication, and the quality of your order.

At Glozzo, we are committed to providing high quality jewelry made with three layers of 18K gold plating, and we work hard to ensure that every customer receives products that meet and exceed expectations. It is incredibly rewarding to know that your jewelry arrived exactly as ordered and that you were pleased with the presentation and beautiful packaging.

We are especially grateful for your kind words about our communication and customer service. We believe that keeping our customers informed and supported throughout the entire ordering process is just as important as delivering exceptional jewelry. Knowing that you had a smooth and positive experience means a great deal to our entire team.

Thank you also for your recommendation. Feedback like yours inspires us to continue maintaining the highest standards in both our products and customer care. We are honored to have earned your trust and support.

Thank you once again for choosing Glozzo. We look forward to serving you again in the future and providing you with many more beautiful jewelry pieces.

Warm regards,
The Glozzo Team

Besvarelse fra Glozzo

16. jun. 2026

Dear Paula,

Thank you so much for taking the time to share your experience with Glozzo. We are delighted to hear that you enjoyed the wide variety of jewelry available and that your order arrived quickly. Providing a diverse selection of elegant designs along with a smooth shopping experience is something we work very hard to achieve, so your kind words truly mean a lot to our team.

It is especially wonderful to know that you are loving the quality of your jewelry. At Glozzo, we are committed to creating beautiful, long-lasting pieces crafted with our premium 3-layer 18K gold plating, and hearing that our customers appreciate the quality makes all our efforts worthwhile.

Thank you once again for choosing Glozzo and for placing your trust in us. We are look forward to serving you again in the future.

Warm regards,

The Glozzo Team

Besvarelse fra Glozzo

13. jun. 2026

Dear Lizbeth Diaz,

Thank you so much for your incredibly kind and thoughtful review. We are truly delighted to hear that your experience with Glozzo exceeded your expectations from start to finish.

There is no greater compliment than knowing that our customers are thrilled with their purchase, and we are especially happy to hear that you were impressed with the quality of our jewelry. At Glozzo, we are committed to creating beautiful, high quality jewelry made with three layers of 18K gold plating, and we carefully inspect every piece to ensure it meets the standards our customers deserve.

We are also pleased to know that your order arrived faster than expected and that everything was exactly as described. We understand how exciting it is to receive a new order, and we work hard to make the entire process smooth, reliable, and enjoyable from the moment an order is placed until it reaches your doorstep.

Your kind words about our customer service mean a great deal to us as well. Our team is dedicated to providing friendly, responsive, and professional support, and it is wonderful to know that our efforts helped make your experience a positive one. Building strong relationships with our customers is one of our highest priorities, and feedback like yours motivates us to continue delivering the best possible service.

Thank you once again for your trust, support, and recommendation. We are honored to have you as part of the Glozzo family and look forward to serving you again in the future with more beautiful jewelry and exceptional service.

Warm regards,
The Glozzo Team

Besvarelse fra Glozzo

9. jun. 2026

Dear Yurem Gomez,

Thank you very much for taking the time to share your wonderful experience with Glozzo. We are thrilled to welcome you from the United States and are incredibly pleased to hear how you discovered our brand while searching for premium jewelry to sell. It is always a pleasure to connect with clients who recognize the value and retail potential in our collections, and we are glad that your initial encounter with our page led to such a successful experience.

At Glozzo, we place the utmost importance on the design and craftsmanship of our products, ensuring they meet the high standards required for both personal enjoyment and retail success. Our jewelry is meticulously crafted using a specialized process of three layers of 18K gold plating, which provides an authentic, deep luster and enhanced durability. Knowing that you found the pieces beautiful confirms that our commitment to premium quality resonates with professionals who look to offer the very best to their own audience.

We also understand that secure transit and presentation are vital when delivering high-quality items internationally. Our logistics team takes great care in ensuring that every package is wrapped securely so that it arrives in pristine condition, and we are delighted that your order reached you in perfect form. We are excited to hear that you will definitely be ordering more, and we look forward to supporting you and building a long, prosperous relationship as you continue to expand your collection with us.

Warm regards,
The Glozzo Team

Besvarelse fra Glozzo

8. jun. 2026

Dear Melissa,

Thank you very much for taking the time to share your wonderful experience with us. We are truly delighted to receive such positive feedback from the United States, and it brings our entire team immense joy to know that you are extremely satisfied with your recent purchase from Glozzo.

At Glozzo, we place a strong emphasis on the craftsmanship and longevity of our collections. Each piece is designed with a specialized process involving three distinct layers of 18K gold plating. This meticulous technique is engineered to provide a deep, authentic luster and enhanced durability, ensuring that the jewelry captures the look of solid gold while standing the test of time. Knowing that the beauty and quality of our pieces exceeded your expectations is the highest compliment we can receive.

In addition to product excellence, we believe that providing outstanding customer service is essential to creating a complete luxury experience. Our team works hard to ensure that every client feels valued and supported throughout their journey with us, and we are thrilled that our efforts resonated with you. Your kind words serve as wonderful motivation for all of us to continue maintaining these high standards of professional care and quality.

Your willingness to gladly buy from us again means a great deal to our brand. We appreciate your trust and support, and we look forward to the privilege of serving you again in the future with more beautiful additions to your jewelry collection.

Warm regards,
The Glozzo Team

Besvarelse fra Glozzo

5. jun. 2026

Dear Michele,

Thank you so much for your wonderful review and for taking the time to share your experience with Glozzo.

We are truly grateful for your kind words about both the quality of our jewelry and the level of customer service you received. Knowing that you were pleased with your purchase means a great deal to our entire team.

As you mentioned, our jewelry is carefully shipped directly from Thailand, which can sometimes require a little extra patience. We are delighted to hear that you felt the wait was worthwhile. We work hard to ensure that every piece meets our high standards of craftsmanship, quality, and beauty before it reaches our customers.

Your confidence in recommending Glozzo to others is one of the greatest compliments we could receive. Reviews like yours help us continue our mission of providing premium-quality jewelry along with exceptional customer care to customers around the world.

Thank you again for your trust and support. We are honored to have you as part of the Glozzo family, and we look forward to serving you again in the future.

Warm regards,
The Glozzo Team

Besvarelse fra Glozzo

4. jun. 2026

Dear customer,

We are sorry to see this review, especially because it does not reflect the real history of this order.

Your order was placed around 150 days before this review. During this period, we did not receive any quality complaint from you for almost 5 months.

In fact, your previous feedback was positive:

- February 14, 2026: "I can't tell how cute and amazing they are"
- April 15, 2026: you expressed interest in placing another order
- May 4, 2026: there was still no quality complaint, only a question about how many warranty days were remaining

For this reason, the statement that the items "oxidized and changed color immediately inside the box without even using them" is not consistent with the actual communication history.

When you contacted us near the end of the warranty period, our team still tried to help. Even though the quality issue was not clearly demonstrated, and even though the communication included pressure and threats from you, Glozzo made an exception and agreed to accept a return of the full order.

A full refund was issued promptly at the beginning of the next working day.

However, the refund was provided on the clear understanding that the goods would be returned. After receiving the refund, you refused to send the items back. This is a breach of the return agreement.

Glozzo always stands behind its customers and its products. We provide a 180-day warranty and we are ready to issue a refund in case of real product defects, based on clear evidence.

Glozzo jewelry is made with high quality 316L stainless steel, PVD 18K gold plating, and AAA cubic zirconia crystals. Our jewelry is waterproof, tarnish-free, and tested for swimming, sun, and daily wear.

We are proud that 99.3% of our customers are fully satisfied with the quality of Glozzo jewelry, and this is our first negative review after more than 420 positive customer reviews.

We remain committed to honest service, fair warranty support, and long-term relationships with our customers.