Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Glow Green is a new energy tech & energy efficiency upgrade provider, helping households and businesses cut energy bills and emissions. Since 2015, they’ve delivered upgrades such as LED lighting, heat pump hot water systems, fridges, air conditioning, batteries and seals—installed by licensed professionals. Glow Green manages all compliance and rebate paperwork, generating state & federal rebates to make upgrades low-cost or free, so customers can enjoy efficient, sustainable technology without the hassle.
4/19 Geddes St, 3170, Mulgrave, Australien
I would have given you 5 stars but unfortunately your installer did not have the smoke detector and labels to complete the job and promised it would be done in few weeks. Its nearly been 6 weeks and I am still waiting
Besvarelse fra Glow Green
Hi ilia, sorry, the team should have rectified this immediately. Will follow up.
Inconsistent score
I have good and bad experience with this company. For Heatpump installations, all went very smooth from quoting to installation.
However for battery installation, the initial service was perfect . However the installation finished half way due to the underestimate of the labor work (4 men required to lift the heavy battery of 6 units each of 78kg ) Therefore it kept on delay until 2 weeks later to complte the job since the electrician was not keeping the promise until I escalated the issue to the GM to resolve it.
Overall the experience was mixed good and bad
Besvarelse fra Glow Green
Thanks Vy for your honest take, GM here, Yes the goodwe ESA was a much bigger (and heavier) challenge than we expected for the install team and their availability was already non existent due to the May 1 rebate deadline. Glad it eventually worked out, sorry for the wait.
Glow Green were very efficient. They installed it quickly without much delay. They kept me informed about the installation. Very responsive to phone calls. Overall great experience.
Good product, and price
Only a minor issue with the battery as we have two phase power so 2 batteries were required, not one as anticipated
The team worked the problem and installed two batteries at the same quoted price
Besvarelse fra Glow Green
Thank you Ram, we can’t wait to help you again
I’m happy with the price and installation the only complaint would be I was supposed to get 3 panels on west roof that I didn’t get
Besvarelse fra Glow Green
Thank you for your positive feedback, Bob! I'm glad to hear you're happy with the price and installation. I appreciate you bringing up the issue with the panels on the west roof. I'll make sure to look into this matter and resolve it as quickly as possible. Your satisfaction is important to us, and we want to ensure everything is meeting your expectations.
Besvarelse fra Glow Green
Thanks Bill! Pleasure serving you now & into the future.!
not installing on the appointed date not removing rubbish ie packaging
Besvarelse fra Glow Green
Hi William, Sorry this happened, the installer should have reached out to reschedule, even for a minor delay from traffic, If you are happy to reach out, we can offer a significant discount if you want to work with us on another project & let us win you over. sales@glowgreen.com.au, ask for Michael
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
