I purchased a lovely composite front door from Global Doors. The website was clear and easy to navigate. Ordering the dimensions was very straightforward forward and staff were also on hand to a... Se mere
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Se, hvad kunderne siger
Bought a new composite front door with glass side and top panels. It was easy to order online but we were also able to speak to someone by phone to answer a question we had regarding thresholds. The... Se mere
Virksomheden har svaret
Amazing Service, delivery time, Price and Above and the Quality. Highly recommend. I'm a DIY Dad and have very little experience in this field but the website was great and made it easy to d... Se mere
Virksomheden har svaret
Ourselves and the neighbours can't stop looking at this beautiful door! Just loved the fact that this could be designed to our specific taste. The on line information made it easy to customise the d... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Global Door
Skrevet af virksomheden
Global Door have been trading since 2008 in the home improvement industry, and are proud to have secured over 100,000 homes in that time.
Traditional Door Collection
Contemporary Door Collection
Cottage Door Collection
Aluminium Windows
Aluminium Bifolds Doors
Aluminium French Doors
Aluminium Sliding Patio Doors
Glazed Roofs
Our management team have over 80 years collective experience in the fenestration industry, and over the years have expanded our portfolio to offer a complete home renovation solution. We believe our continued growth and success is down to our transparent business model.
We do not employ dated sales tactics such as home sales visits or ’special offers'. We prefer to build relationships with our customers, advise the best options and deliver the the service we promise.
Traditional Door Collection
Contemporary Door Collection
Cottage Door Collection
Aluminium Windows
Aluminium Bifolds Doors
Aluminium French Doors
Aluminium Sliding Patio Doors
Glazed Roofs
Our management team have over 80 years collective experience in the fenestration industry, and over the years have expanded our portfolio to offer a complete home renovation solution. We believe our continued growth and success is down to our transparent business model.
We do not employ dated sales tactics such as home sales visits or ’special offers'. We prefer to build relationships with our customers, advise the best options and deliver the the service we promise.
Kontaktoplysninger
Teesview, Sabatier Close,, TS17 6EW, Stockton on Tees, Storbritannien
- 0800 56 77 406
- enquiries@globaldoor.co.uk
- globaldoor.co.uk
4,6
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good quality product
Good quality product, well packaged and delivered on time, contacted customer service for some additional products and were very helpful
1. oktober 2024
Besvarelse fra Global Door
Hi Kenneth,
Thank you so much for sharing your experience and for choosing Global Door.
Kind Regards
Katie
Ordered a door which I havnt received
Ordered a door which I havnt received. Spoke by email to customer service and the delivery driver is saying he called and spoke to me and he's left the door on site from my say so. The driver never spoke to me at all so now I have no door. This is an absolute joke especially the driver lying
7. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Global Door
Hi Andy,
Thank you for taking the time to leave us a review, I'm sorry to hear you are dissatisfied and have not received your order.
After looking over your account I can see you requested for the door to be left in the event you were not present on delivery.
The manufacturer has provided a POD which clearly shows the door was delivered and left on site as you were unable to be present at the time of delivery.
When a customer selects for a product to be left on site we cannot accept responsibility if the product is lost or stolen in line with our terms and conditions.
I would suggest at this stage if you cannot locate the door to check with your neighbours and see if anyone took in the delivery for you.
If you are still struggling to locate the door please do get back in touch.
Kind Regards
Katie
Besvarelse fra Global Door
Hi Robert,
Thank you so much for the 5-star review and for choosing Global Door.
Kind Regards
Katie
Besvarelse fra Global Door
Hi Ally,
Thank you for taking the time to share your experience and for ordering with Global Door.
Best Wishes
Katie
good service.
27. september 2024
Besvarelse fra Global Door
Hi Colin,
Thank you for sharing your experience and for ordering with Global Door.
Kind Regards
Katie
Magnificent door yet again from Global
I think your sales team with Carla at the helm is simply amazing - real focus was placed on our needs and we changed the colour of the door which was no problem to Carla. However, your after sales service did not live up to the same expectations. Trying to establish delivery times was poor and a similar attitude to Carla’s would benefit Global. This was our third purchase from Global this year as your doors are magnificent but post sales could do with a bit more training from Carla.
13. september 2024
Besvarelse fra Global Door
Hi There,
Thank you for taking the time leave us review and for sharing your experience.
We are pleased to hear you are happy with your new door and the service you received from Carla, I will pass your feedback over.
I am sorry you are not satisfied with our after-sales service. Sadly we often cannot find out what time an order is due for delivery until the day of delivery. We will always help as much as possible and I can see we provided you a delivery date email along with providing you an ETA on the day of delivery.
Thank you for your feedback again, we will ensure to use this to grow as a company and service our customers in the best way possible.
Kind Regards
Katie
Happy customer
Really happy with the service I received from start to finish. Door looks great.
20. september 2024
Besvarelse fra Global Door
Hi Natasha,
Thank you for lovely feedback and for ordering with Global Door.
We're over the moon to hear you have received great service from the help of our amazing team from start to finish!
Kind Regards
Katie
Quick and easy to order a door I would…
Quick and easy to order a door I would recommend good service it would help if you where given a time slot
11. september 2024
Uopfordret anmeldelse
Besvarelse fra Global Door
Hi David,
Thank you so much for sharing your experience and for ordering with Global Door.
Kind Regards
Katie
Happy
Ordered the door and it was delivered on the date they said would be delivered. The door was easy to install and I was impressed with the locking system and level of security.
4. september 2024
Besvarelse fra Global Door
Hi Anthony
Thank you for taking the time to leave this 5 star review & ordering with Global Door.
Kind Regards
Lauren
Friendly service from start to finish.
12. august 2024
Besvarelse fra Global Door
Hi Linda
We are so pleased to hear that.
Thank you for taking the time to leave us a 5 star review & ordering with Global Door.
Kind Regards
Lauren
New part glazed kitchen door
Ordered a new door for my kitchen/utility room online from Global Door - very easy to use website.
Door arrived promptly by a courteous delivery driver and was in perfect condition as it was well packaged. complete with installation instructions
1. august 2024
Besvarelse fra Global Door
Hi Alison
Many thanks for this 5 star review.
We are so pleased you are happy with your door & the service you received.
Thank you for ordering with Global Door.
Kind Regards
Lauren
Delighted with this stylish, quality door
Ourselves and the neighbours can't stop looking at this beautiful door! Just loved the fact that this could be designed to our specific taste. The on line information made it easy to customise the design. The lovely glasswork and curved steel handle gives it a "Charles Rennie Mackintosh" look and feel. We love the fact that the look of the door isn't spoiled by a letter box and that the locking system is robust. The white interior and glass make the hallway brighter. Special thanks to Katie at the office who answered our queries professionally and promptly. We really did feel that our custom was appreciated and we're proud to support British made.
29. august 2024
Besvarelse fra Global Door
Hi Ms Reynolds,
Thank you so much for the fantastic review and for taking the time the time to share your experience!
We are over the moon you love your new door and we completely agree it's a real show-stopper!
Many thanks again for your support.
Kind Regards
Katie
Wry easy to do business with and the…
Wry easy to do business with and the door look great
27. august 2024
Besvarelse fra Global Door
Good morning,
Thank you for sharing your experience and for ordering with Global Door.
Kind Regards
Katie
Besvarelse fra Global Door
Good afternoon,
Thank you for taking the time to leave a review and for ordering with Global Door.
Kind Regards
Katie
I like the choice
I like the choice of doors, colours and security locks. The fitters are excellent and very professional.
27. august 2024
Besvarelse fra Global Door
Hi Gabrielle.
Thank you so much for sharing your experience and for ordering with Global Door.
Kind Regards
Katie
Unimpressed.
The initial delivery date was incorrect from Global Doors. The first delivery date given to me was a Monday. I took a day off work and stayed in, nothing arrived. Phoned Global at 4.50 pm to ask what was happening and was told they had no idea. They phoned me the next day again to say not quite sure what had happened with the delivery company but that they could arrange another day. Upon speaking with the delivery driver, he stated that they never deliver in my area on a Monday. So clearly communication from Global was lacking.
The composite back door has been fitted but unfortunately appears to fall short in length by around 3 mm. The correct measurements were given when ordering. This has created a gap and a draft which is not what you want from a brand new door.
24. august 2024
Besvarelse fra Global Door
Good morning Jacqueline,
Thank you for sharing your feedback and for ordering with Global Door.
I am so sorry about your dissatisfaction with the delivery service and the delay you encountered. it's unusual for the manufacturer to provide an incorrect delivery date so I will need to investigate further as to why this happened, I can only apologise your order was not delivered on the date specified.
in regards to the gap you have reported, I cannot see this has been reported to the customer service team, if I could please ask you to email support@globaldoor.co.uk we would be more than happy to look into this further for you.
Kind Regards
Katie
Received the door and all good
Received the door and all good , have installed the door and pleased with the fitting and colour choice
21. august 2024
Besvarelse fra Global Door
Hi Jean,
Thank you for the 5-star review and for ordering with Global Door.
Kind Regards
Katie
They are reliable, and the door they deliver is of high quality.
In comparison to other time wasters we've encountered, this one was reasonably priced and had excellent communication.
14. august 2024
Besvarelse fra Global Door
Good morning,
Thank you so much for the review and for ordering with Global Door.
Kind Regards
Katie
Hi thank for my new door
Hi, l fitted the new door which l received from your company, and it fitted like a grover, and was very happy with it,your service was excellent
20. august 2024
Besvarelse fra Global Door
Hi Brian.
Thank you so much for the lovely review and for ordering with Global Door.
KInd Regards
Katie
Outstanding product at great price
Outstanding product at great price, superb craftsmanship and installation , would definitely use again
19. august 2024
Besvarelse fra Global Door
Hi Paul,
Thank you so much for taking the time to share your experience and for ordering with Global Door.
Kind Regards
Katie
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