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Glassette Anmeldelser 8

•
TrustScore 3 ud af 5

3,2

Online markedsplads
Skriv en anmeldelseBesøg websitet
Skriv en anmeldelse

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger

  1. Online markedsplads

Skrevet af virksomheden

We are the homewares marketplace, the one place to shop for the home, collecting and curating objects from the best homeware brands in the UK.

Kontaktoplysninger

3,2

Middel

TrustScore 3 ud af 5

8 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 2 ud af 5 stjerner

Didn't send tracking info, when chased told me not shipped (was outside for 3+ weeks)

Didn't send tracking info, I emailed multiple times to chase..... then they told me it wasn't en route; then they did. Then they told me it had been delivered (3+ weeks ago). It was left outside in a box under a lid, I'd never have found it. Asked for a discount - did not provide. Bad customer experience vs. any other website.

21. september 2025
Uopfordret anmeldelse
Glassette-logo

Besvarelse fra Glassette

Hi Maya,

We're really sorry to read your review.

As our customer team noted in their response to you, the tracking information was sent to your email address the day after your order was placed. Occasionally our emails can end up in junk folders, so we're sorry if this did end up happening.

Having looked back over our correspondence with you, we can't see where it was noted that your order wasn't en route so apologies if any of our replies gave you that impression.

We also want to reiterate our apologies that your order was left in a box without your consent. Regrettably the handling of parcels is outside of our control and the courier is responsible for providing this information upon delivery.

Our team responded to all of your emails in a friendly and timely manner, however we're sorry if you felt our overall response fell short. If we can help with anything else, please don't hesitate to contact us again on support@glassette.com.

Kindest,
Team G

Bedømt til 1 ud af 5 stjerner

It has still not arrived!

It has still not arrived!! A good five weeks now… so what do you want me to write?

19. maj 2025
Uopfordret anmeldelse
Glassette-logo

Besvarelse fra Glassette

Hi Susanne,

So sorry to read your review, and to hear your order hasn't arrived yet. As we're a marketplace, we sell products by a variety of different brands and artists, and some products are made to order with a lead time. It's worth checking the product page in case the item you purchased has a lead time as this will likely to account for the delay.

Alternatively please contact our friendly customer team on support@glassette.com and they will be happy to assist you!

Kindest,
Team G

Bedømt til 5 ud af 5 stjerner

I'm obsessed with Glassette

I'm obsessed with Glassette! Have probably done 10+ orders and love everything I get from there - I've also taken to buying gifts for my friends and family from their too as they're so unique and seem much more thoughtful!

10. februar 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I had a terrible experience with glassette…

I had a terrible experience shopping with glassette.

I ordered a product from them and close to 2 weeks later it had not been shipped. It turned out that the product was sold out online and they hadn’t realised and also hadn’t realised my order had been fulfilled - but had taken my money none the less.

Customer service offered me a free shipping code which definitely didn’t make up for the experience. Now it’s 2 days before Christmas and I have to panic buy another present. Really disappointed with the service.

23. december 2024
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere