J’ai été épatée de la facilité et la rapidité avec laquelle j’ai pu commander et recevoir mon colis. En plus j’ai eu le droit à un petit cadeau.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I purchased my Baton Light here in the USA from a reputable company and loved it. Alas, due to my placement, my husband knocked it down one too many times resulting in no light except by beatin... Se mere
Virksomheden har svaret
Some 5 or more years ago, I purchased a Gingko Octogonal lamp for its superb design. The lamp functioned well but late last year the mechanism failed. Contact with the company by email delivered a... Se mere
Virksomheden har svaret
Ordered a replacement bulb in July 2025. Several days later I was told it was out of stock but would be available in September so I agreed to wait. After not hearing anything more I contated Gingko... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We believe that good design should be simple but elegant, sustainable but unique, functional but also long lasting – This philosophy has inspired us to create our innovative and stylish designs that have now won a number of international awards. We have now become a leader in the premium design-led home and gift sector in the UK and across many other European countries. Using the latest technology and a fresh, modern approach, we bring elegance and practicality together in a seamless and sustainable way, enabling us to create lighting, accessories and timepieces that will bring something truly special to your home. We’re now based in Kenilworth Warwickshire, the Shakespeare’s county, and we live outside the town of Warwick with our two beautiful children. We feel proud of what we have achieved and we know that you will feel the same pride in selling and owning our beautiful products.
Kontaktoplysninger
Unit C23c Holly Farm Business Park Honiley, Kenilworth, CV8 1NP, Kenilworth, Storbritannien
- +44 1926 676 527
- contact@gingkodesign.co.uk
- gingkodesign.com
4,5
Fremragende
188 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent company and brilliant products
Excellent company and brilliant products. On our last order we had a slight issue which was sorted out 100 per cent.
26. august 2025
Besvarelse fra Gingko Design
Thank you for taking the time to leave a review. We're really sorry to hear that there was a slight issue, although we're glad that it has been sorted for you. Thank you for your custom.
When my Octagon lamp took a tumble…
When my Octagon lamp took a tumble recently and ceased to work, I contacted Ginko Design. I received incredibly helpful initial advice, and when that was unsuccessful, an offer of replacement. As they were based in the UK (the other side of the world) from home in Australia, this exceeded all expectations. I received great communications from Michael and colleagues who followed-up the next day. Ginko Design - beautiful products plus amazing after-sales experience!
15. juli 2025
Uopfordret anmeldelse
Besvarelse fra Gingko Design
Thank you so much for taking the time to leave a review - we're thrilled to read that you're happy with your Gingko experience.
The product arrived on time
The product arrived on time, but I had to pay a $20..?? tarriff to be sure it would be delivered.
28. august 2025
Besvarelse fra Gingko Design
Thank you for taking the time to leave a review. Please email customerservices@gingkodesign.co.uk and we will reimburse you for any charges from the courier. We apologise dearly for any inconvenience caused.
Beautiful speaker
Beautiful speaker , I had one and got a second one when a sale was on. Good service, good quality speaker. Received on good order, very quickly
26. august 2025
Besvarelse fra Gingko Design
Thank you for taking the time to leave a review, and for your loyalty. We're really happy to hear that you're happy with your Gingko experience.
Besvarelse fra Gingko Design
Thank you for taking the time to leave a review.
Besvarelse fra Gingko Design
Thank you for leaving such a lovely review, we truly appreciate it.
Great quality lights
Tha Amber crystal lights (solar system) are excellent quality and are very beautiful.
27. august 2025
Besvarelse fra Gingko Design
Thank you for taking the time to leave a review, the solar system design is super popular & loved by many.
Besvarelse fra Gingko Design
Thank you so much for leaving a review.
Besvarelse fra Gingko Design
Thank you so much for taking the time to leave a review. We're happy to hear that you're happy with the service.
Guter Service
Tolles Produkt und einfache, rasche Abwicklung meiner Bestellung. Ich werde wieder mal bestellen.
26. august 2025
Besvarelse fra Gingko Design
Thank you for taking the time to leave a review, and thank you for your loyalty. We look forward to receiving your next order.
Top quality product
Top quality product. Worth the money compared to the cheaper alternatives.
26. august 2025
Besvarelse fra Gingko Design
Thank you so much for leaving a review. We're so happy to hear that you're happy with your item.
The ClickClock is a brilliant gift
The ClickClock is a brilliant gift for a teenager or an oldie. It is fun, novel and inexpensive. It was dispatched promptly and is easy to use, at the click of your fingers. Ideal for the bedside table
21. august 2025
Uopfordret anmeldelse
Besvarelse fra Gingko Design
Thank you so much for taking the time to leave a review, we truly value your feedback.
Good service
Good service, arrived quickly. Very attractive item. Even bought another one.
4. august 2025
Besvarelse fra Gingko Design
Thank you so much for leaving a review, and for your ongoing support. We hope that you enjoy your new items.
dialogal and humane approach
dialogal and humane approach
nice to get a phone call about my purchase - personal and meaningful in todays world of recorded messages and non-communication other than through email chains
4. august 2025
Besvarelse fra Gingko Design
Thank you for taking the time to leave a review - we're glad to hear that you're happy with our service level.
Order still not delivered after 2 months
I placed an order for The Edge Light Alarm Clock (pink) on June 7th and received an email confirming that the order was being processed. However, it has now been two months and I have still not received the order (13437).
I have sent Gingko three emails requesting an update but have not received any response.
I would appreciate it if you could confirm the shipment status of my order as soon as possible. If the order cannot be fulfilled, please process a refund.
Thank you for your prompt attention to this matter.
9. august 2025
Uopfordret anmeldelse
Besvarelse fra Gingko Design
We're so sorry that there was an issue with your shipment, and that you did not receive a response to your emails - as we have discussed this week, we have no record of receiving any emails from you.
We're really glad that a replacement shipment has now been sent in order to resolve the matter for you.
Once again, we apologise dearly for the inconvenience and thank you for your understanding.
Besvarelse fra Gingko Design
Thank you for taking the time to leave a review - we're thrilled to hear that you love your item.
Great service and product
Website was really easy to use, delivery was fast and the lamp I purchased is brilliant
2. juli 2025
Besvarelse fra Gingko Design
Thank you for taking the time to leave a review, we truly value your feedback.
Productos de buena calidad
Productos de buena calidad y excelente diseño. Envio rápido. Excelente atencion al cliente
26. juni 2025
Besvarelse fra Gingko Design
Thank you so much for leaving such a lovely review.
A nice little portable quiet fan
A nice little portable quiet fan for dining in the garden and much appreciated with the weather being so hot 🥵
26. juni 2025
Besvarelse fra Gingko Design
Thank you for taking the time to leave feedback. We're glad to hear that your item is getting put to good use.
Besvarelse fra Gingko Design
Thank you for leaving a review, and for your ongoing support - we really appreciate it.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.