Gikacoustics Anmeldelser 

120
•
TrustScore 4.5 ud af 5

4,4

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I purchased the PIB professional vocal booth from Gik Acoustic. I had previously recorded in untreated rooms, and from the first recording in the PIB, I understood what it meant to record in an acoust... Se mere

Bedømt til 5 ud af 5 stjerner

Super expérience, J’ai pu bénéficier d’un accompagnement dans le choix des produits, d’un plan 3D pour mieux visualiser le rendu de ma pièce avec un traitement acoustique. J’ai pu échanger avec Li... Se mere

Bedømt til 5 ud af 5 stjerner

I'm so very pleased with the partnership I've felt from GIK. The room I need to treat isn't particularly complicated but it's my first treatment hence I'm cautious (read: paranoid). GIK's advice... Se mere

Bedømt til 2 ud af 5 stjerner

ho appena acquistato 2 TURBO TRAP, a livello tecnico funzionano molto bene, hanno eliminato tutti i rimbombi sulle basse frequenze che avevo nella stanza. La qualità della fattura delle Bass Trap non... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Akustisk rådgiver
  2. også i
  3. Leverandør af AV-udstyr

Skrevet af virksomheden

GIK Acoustics: Pro Look. Pro Build. Pro Results. Since its establishment in 2004, GIK Acoustics has been a pioneer in advancing sound quality enhancement across diverse spaces. Specializing in crafting absorption and diffusion products, GIK Acoustics has grown into a global leader, outfitting studios, homes, and commercial establishments with exceptional acoustic solutions. Trusted by music enthusiasts, industry professionals, corporations, and institutions, the company has made its mark through commitment and quality. Originating in Atlanta, Georgia, GIK Acoustics has expanded its presence globally. Rapid and reliable delivery is a hallmark, with strategically located facilities in the US, UK, and EU ensuring accessible and efficient product delivery for customers worldwide. GIK Acoustics' distinctiveness lies in its unwavering dedication to sustainability. The company's ethos revolves around using environmentally safe materials. Utilizing Greensafe absorption materials, eco-friendly wood, and extends recycled fabric options to customers, ensuring products that are not only high-quality but also environmentally conscious. At GIK Acoustics, customer satisfaction takes precedence. Their journey begins with expert guidance from the Design Team through complimentary Acoustic Advice, ensuring tailored solutions for every space. This personalized approach carries through the order process, orchestrated by the proficient Customer Service team for quality, timeliness, and reliability. From inquiries to bespoke orders, delivery notifications to follow-ups, GIK Acoustics stands as a beacon of customer-focused care. As time progresses, GIK Acoustics continues to resonate with those seeking acoustic perfection. Their legacy of innovation, commitment to sustainability, and dedication to customer satisfaction have firmly established them as global leaders in acoustic excellence. With each product, GIK Acoustics continues to redefine auditory experiences, one space at a time.


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

120 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,4

Alle anmeldelser

(120)

25 anmeldelser inden for de sidste 12 måneder

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Bedømt til 1 ud af 5 stjerner

They enter random delivery addresses…

They enter random delivery addresses for shipments—missing street, number, and even the recipient’s name. The moment I got the carrier notification, I emailed them immediately to make sure this was corrected as soon as possible. They replied claiming it was fixed, but it wasn’t. The carrier still had the wrong address. I called them, and their response was, “we don’t have time to fix this now.”

This level of incompetence from their shipping team is unacceptable, especially for a first-time customer. I’m honestly shocked that I ended up having to do their job for them. Extremely disappointing.

20. november 2025
Uopfordret anmeldelse
Gikacoustics-logo

Besvarelse fra Gikacoustics

Good morning Leonardo, thank you for taking the time to leave us a review.

I'm sorry to hear that there were problems with your shipment, my colleagues contacted the courier right away to update the incorrectly entered street line information, who then confirmed that it had been corrected on their system, so I am extremely disappointed to learn that they did not update the details as instructed.

This isn't the kind of experience we want for our customers of course and I will contact you directly to offer my sincere apologies.

Lindsay Mansfield (Office Manager UK)

Bedømt til 1 ud af 5 stjerner

Consultation gratuite sans suite.

Avant de commander du matériel sur ce site, j'ai demandé une consultation gratuite le 17 octobre 2025.
Nous nous sommes échangé une dizaine d'e-mail avec l'expert car il fallait toujours plus d'info, de mesures au mètre ou des mesures avec REW et puis silence radio.
L'expert ne répond plus aux mails depuis le 20 octobre 2025 ? Je ne sais absolument pas ce qu'il se passe !!!

Je me suis inscrit à la new letters et je n'ai jamais reçu de code promo pour 10% de rabais sur ma 1ère commande comme cela était indiqué.

17. oktober 2025
Uopfordret anmeldelse
Gikacoustics-logo

Besvarelse fra Gikacoustics

Bonjour Mitch,

Merci d'avoir pris le temps de nous laisser un avis, nous l'apprécions beaucoup.

J'ai vérifié auprès de notre équipe de consultants et je crains que nous n'ayons trouvé aucune trace d'un client suisse nommé Mitch, mais il est très inhabituel que nos conseillers cessent de répondre pendant une consultation. Il doit donc y avoir eu un problème de communication à un moment donné.

Si vous voulez bien nous contacter via le formulaire de contact du site web ou à l'adresse info.europe@gikacoustics.com, je me ferai un plaisir d'enquêter afin de comprendre ce qui s'est passé.

Je suis désolée d'apprendre que vous n'avez pas reçu la réduction offerte dans la newsletter, je me ferai un plaisir de vous envoyer le code manuellement !

Cordialement, Lindsay Mansfield (directrice administrative UK)

Bedømt til 5 ud af 5 stjerner

Great products and service

Very good communication, cooperation and advice. Very quick delivery. Had one panel damaged during shipping and got a replacement in no time. Quality great as always.

29. oktober 2025
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Bedømt til 2 ud af 5 stjerner

TURBO TRAP - fattura e packaging scadenti

ho appena acquistato 2 TURBO TRAP, a livello tecnico funzionano molto bene, hanno eliminato tutti i rimbombi sulle basse frequenze che avevo nella stanza. La qualità della fattura delle Bass Trap non è molto buona, il tessuto presenta molte grinze e pieghettature sul bordo inferiore e superiore del cilindro. Il prezzo è più elevato della concorrenza quindi mi sarei aspettato una qualità impeccabile.
L'imballaggio è molto scadente, mi è arrivato il cartone sfondato e rattoppato con lo scotch dal corriere, per fortuna tutto integro il contenuto. Non è prevista alcuna imbottitura tra il cartone e il prodotto. packaging secondo me da rivedere assolutamente.

22. oktober 2025
Uopfordret anmeldelse
Gikacoustics-logo

Besvarelse fra Gikacoustics

Ciao James,

grazie per aver dedicato del tempo a lasciarci una recensione e ci scusiamo per i problemi riscontrati con il tuo acquisto.

Non siamo riusciti a individuare un cliente italiano di nome James, quindi ti preghiamo gentilmente di contattarci direttamente fornendoci il numero dell'ordine e alcune foto delle trappole. Saremo lieti di aiutarti, grazie!

Lindsay Mansfield, responsabile dell'ufficio.

Bedømt til 5 ud af 5 stjerner

I love my Art Panels & Bass Traps

I was so thrilled to discover that GIK could turn my photos into acoustic art panels.

I received my delivery and opened the packaging last week.

My heart just sang when I saw how faithfully GIK had reproduced on acoustic fabric my all time favourite photos.

I also ordered the Impression Pro Series Corner Bass Traps and again when they arrived I was really impressed by the wood working. It look looked like an artisan had spent ages crafting them.

I have no connection with this company, but given how much I struggled with this process, I just wanted to share my experience

In case someone else with no knowledge, having built an excellent av system, discovers the concept of room treatment.

I genuinely don’t believe any of this would have been achieved without the high level of prompt personal customer service I’ve received from Lukas & Lindsay.

Looking back I found customer service to be the critical factor.

Because, starting with no knowledge, turning the theory of ‘treating’ my room into a practical purchase, was so much more mind blowing and far more complicated than I anticipated.

Without the sheer amount of prompt, helpful guidance I received, over and over again, I’d simply have given up and lost out on the opportunity I’ve now realised.

That is, for a cinema room of such beauty that it has well exceeded my expectations and boy does it sound as good as it looks and it sounds great!!!

12. oktober 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great products and customer service

I have ordered multiple panels from GIK Acoustics and I’m very pleased with how they work, their quality and appearance. They gave me free advise on how to treat my room and after installing the suggested panels, the sound in my home studio has greatly improved.

Recently I ordered a custom art panel for the first and they went the extra mile to customise my order and to help me get the right colour grading of the printed image. They have a first class customer service.

26. september 2025
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Bedømt til 5 ud af 5 stjerner

I've used GIK for several years now and…

I've used GIK for several years now and see no reason to look anywhere else for acoustic treatment. Love the quality of their products and every staff member I've interacted with has been incredibly helpful.

Was super impressed with the speed of communication and the delivery of my recent order.

24. september 2025
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Bedømt til 5 ud af 5 stjerner

Highly recommended

Products look great and work well; plenty of choice in sizes and finishes. And good value. Also prompt responses to enquiries.

I used the GIK Room Acoustics Visualizer to get a good sense of how my room would look and avoid mistakes. Does take a while to learn how to use it productively.

Had one larger delivery that took over two weeks (many stops on the way from Poland) but another smaller delivery that took less than a week. Think it depends on the courier and/or the size of the packages.

I'd like to see more encouragement for customers to recycle the packaging as there is a lot of it; for example, the protective plastic bags the panels come in are unmarked but appear to be conventional and recyclable.

22. september 2025
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Bedømt til 5 ud af 5 stjerner

Super helpful team

I had previously bought some bass traps but since that time they explained the design has been improved and so slightly different, asking if I wanted the new design or the older design to match my previous order. AMAZING!!!

Everytime I deal with GIK Acoustics I am super impressed. Quality products and super helpful team. I can’t wait to go back for more.

9. juli 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I have been purchasing from GIK…

I have been purchasing from GIK Acoustics for many years. Since the beginning, the standard products are actually improving in quality - amazing!
For example, my two most recent orders of CT Alpha Pro and some fully custom Tri-Traps, Monster Traps and ‘B6’ (custom thickness of B4) are excellent.
Furthermore, during the order process, the team at GIK Acoustics advised about a specific limitation to do with the type of cloth I had selected. Supremely professional of them!

17. juli 2025
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Bedømt til 5 ud af 5 stjerner

Great service experience and effective product

Everything - from the free consultation, through the order process and to the questions I had after receiving the items and installing - was done amicably, quickly and well. I'm impressed with the service level!
And most importantly - the several panels I bought reduce the echo and loud sound level in my studio effectively.

9. juli 2025
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Bedømt til 5 ud af 5 stjerner

2nd Order, B4

Ordered 4 pice of B4 Absorber, very good effectivenesse against the room reverb.
Top shipping, delievery in time.
Excellent Service, top products!
Yes, gladly again.
Kind regards, Michael T.

20. juni 2025
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Bedømt til 5 ud af 5 stjerner

Azienda di alto livello

Azienda di alto livello e manufatti acustici veramente ben fatti!! Il team di Gik Acoustics è super disponibile e molto cordiale! Consigliatissimo!

12. juni 2025
Uopfordret anmeldelse

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