It was very easy to organise. The only issue was that the vouchers went into the recipient’s spam mail. Which meant I had to check they’d received them. The mail address appears spammy it seems.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We are always glad to be able to help people in need, and vouchers are a great resource
Virksomheden har svaret
Bought and payed for adidas voucher and was never there still waiting on refund after 5 days not good enough
Virksomheden har svaret
It was a seamless purchase and glad to have had options to work through. Only problem is that the voucher went to the recipient's spam which may be a problem for more people.
Virksomheden har svaret
3,9
God
50 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I thought I was dealing with John Lewis…
I thought I was dealing with John Lewis - they farm out their vouchers - and it's so embarrassing. The codes didn't work. My clients are angry. I can't reach them. They have NOT replied. £300 spent so far!
6. marts 2026
Uopfordret anmeldelse
Shameless liars
Had to claim my £100 back via a chargeback request from my bank because this company sold me an extremely misleading product, then gave false evidence to the bank! Bunch of scammers, don't purchase anything from them!!
3. august 2025
Uopfordret anmeldelse
SCAM
The same as below, bought a £100 John Lewis voucher for my dad for Christmas- NEVER ARRIVED. NOT IN SPAM. Can't call the company, the line does not work and they don't appear to have an email????!
What a disgraceful company- shame on you.
23. december 2025
Uopfordret anmeldelse
Ordered a £100 evoucher from the John…
Ordered a £100 evoucher from the John Lewis Website on 24 Dec 2025 without knowing they farm it out. never received and not in spam. Email them that day to let them know and to date 6 jan 2026 no reply. Called them today and just got as message that their not taking calls and to email!
24. december 2025
Uopfordret anmeldelse
SCAMMERS
Still no refund from this dreadful firm after failing to send the voucher for £100
I BELIEVE THEM TO BE SCAMMERS SO ORDER FROM THEM AT YOUR PERIL
28. december 2025
Uopfordret anmeldelse
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Don’t use
Purchased a digital voucher with the promise of 1 hour turnaround
28 hours later no voucher, no response to 2 emails and the ‘helpline’ number just says send an email so why have it?
18. december 2025
Uopfordret anmeldelse
Besvarelse fra giftvouchers.co.uk
Hello Steve Winfield,
I'm genuinely sorry that your order didn't arrive as expected and can appreciate how frustrating that must have been when you were relying on the advertised turnaround time.
Having looked back over the communication with our support team, I'm pleased the issue was sorted. It appears your company's email security was blocking messages from our automated email address. After you shared a personal email address with us, you confirmed that the voucher came through without any further issues.
Should you need any further help or if there's anything still outstanding, please feel free to contact us at support@giftvouchers.co.uk.
With kind regards,
Lila - Team Giftvouchers.co.uk
Scam alert
Scam alert! AVOID.
The gift voucher was never delivered and there is zero response from their customer support.
17. november 2025
Uopfordret anmeldelse
Besvarelse fra giftvouchers.co.uk
Hello Martin Slaney,
I'm very sorry to hear about your experience and completely understand how disappointing this must have been.
Having reviewed the correspondence with our support team at the time, I can confirm this was resolved. We also investigated the underlying cause and found there was an issue with the delivery template for the specific card format that was purchased, which unfortunately affected the voucher being sent. This has since been fixed.
If you have any remaining concerns or need any further assistance, please don't hesitate to get in touch with us at support@giftvouchers.co.uk.
With kind regards,
Lila - Team Giftvouchers.co.uk
Poor customer service
5. oktober 2025
Uopfordret anmeldelse
Besvarelse fra giftvouchers.co.uk
Hi Gareth,
My colleague Janice has already provided you with an appropriate response. Unfortunately, at this time we are unable to assist you further.
Kind regards,
Atif
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.