GiftPay is super easy to use, but more importantly, the service is incredible. Kristy is always just an email away, and her response and support are often immediate. From solving small problems to... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I spoke with a lovely lady Rebecca Thomas, I found her really easy to speak with. Making me think I would like to work for this organisation, as I have excellent customer Service Skills, as well as... Se mere
The system is very intuitive, and I’m glad I found this service, it makes sending gift cards to clients, partners, and colleagues a lot easier. Thanks so much to Kristy for being so helpful with getti... Se mere
As a company we are using Giftpay for a year and half now, and we are really satisfied with almost everything. They have a really good choice of retail brands in several countries, the system is user-... Se mere
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I got this reward card for completing a…
I got this reward card for completing a survey and it was really easy and quick to redeem the gift card and use it for the retailer that I selected.
Easy to use. Wide shop options.
I got this gift card a few months ago after done a survey, only got to use it. Really easy to use, a lot of shop options, very practical! I used it on Amazon, the redeem is instant.
I activated my giftcards for Amazon and…
I activated my giftcards for Amazon and tried to purchase an item online. It came up with an error message saying that the gift cards were applied to a different account. I contacted gift pay for help but they keep saying that as i activated them they cannot help me. How was i to know they wouldnt work until i activated them to use? Very upset as i was relying on these to help for Xmas.
Great customer service as always!
Great customer service as always!
Always great to deal with especially considering the problems are of our making.
Awful. Doesn’t work. No customer service.
Went to use this gift card twice, both times the gift wasn’t working.
One example was the site stating it’s not valid and the other site was stating they don’t accept gift cards despite this company advertising the said brand.
I contacted the company twice about both situations over a week ago and have had no response about either. My full gift card has gone to waste due to the error of gift pay.customer service doesn’t exist, appalling
Excellent support from Rebecca Thomas…
Excellent support from Rebecca Thomas and customer service, helping me to navigate their process on ordering gift cards, as i needed to order quite a few for our employees. Thank you again.
Really easy service to use
Really easy service to use. Also a good range of shops that volunteers can choose from. We also think it's great you can use one voucher in multiple stores e.g. £100 = £50 Amazon, £30 Aldi, £10 Boots
Also very good customer service. Rebecca has been so helpful and even sorted out branding for the vouchers.
Gift card redemption problem solved
I had a problem redeeming a card close to the expiration date. Giftpay called me back and were really helpful and most importantly FLEXIBLE enough to solve my problem and made my day. Really good.
End user
As an end user (employee of a customer of giftpay) they are excellent! I can choose where I spend them and there's loads of choice. Theyre super easy to redeem in just a few clicks and you can split the value amongst multiple vendors.
What a wonder experience
What a wonder experience. Rebecca was extremely helpful through the whole process even though she is in Europe and me in the United States. Looking forward to using them in future projects.
Exceptional Service!
We've been using Giftpay for some time now to deliver vouchers worldwide and their service is exceptional. A perfect example was today where an employee error meant that a giftcard was issued in the wrong currency. Despite being on annual leave, our Account Manager, Kristy responded to an email and cancelled the voucher so it could be re-issued correctly to the recipient immediately. I cannot fault them!
Great experience!
We used GiftPay for business purposes and we were very happy with the outcome. We needed a solution that could work across Europe, and GiftPay was the most fitting by far, especially thanks to the flexibility when redeeming the gift cards.
Many thanks to the GiftPay support team for assisting us along the project, and a special shout out to Rebecca for her timeliness, and for being so attentive and kind.
would give a zero if there's a choice
would give a zero if there's a choice. no solutions. once you redeem with any partners, what they said was it's not related to gift pay though you cannot use the gift card at all - you suck

Besvarelse fra Giftpay
Great service
Great customer support and great service! We will use it again.
Exceptional Customer Service
I would like to express my appreciation for the exceptional customer service provided by Rebecca Whitehurst. Her support has been invaluable to me, and I am impressed by her prompt and efficient responses to my inquiries. The smooth and effortless experience I have had with her assistance has been commendable. I look forward to continuing to avail of her services in the future.
Fantastic customer service
Fantastic customer service, if you need any help there is an advisor on the phone to help right away, & the website is really user friendly & easy to use.
i would definitely recommend
Service provision is beyond excellent
Service provision is beyond excellent, and the personal touch these days goes a long way. No request is ever too much. The process of sending out vouchers/cards to our teams was straightforward but the team is always on hand to support you with any difficulties or errors. Thank you Kristy Mao - exceptional service.
Excellent service, great product!
Really lovely service and such a nice way to reward staff. Easy to use and the support is great - quick to respond. Selection of retailers is very good too. We use Giftpay every year and our staff love them. Special thanks to Kristy for excellent service.
It's the perfect solution for corporate…
It's the perfect solution for corporate gifting. Makes a nice change from sending out the typical Amazon voucher. They always email back really quickly to any questions we have too. Would recommend!
Great customer service!
We received great customer service from Rebecca Whitehurst who helped us set up our account. She was prompt with her responses and helped to customize the gift cards. A smooth and easy experience - will continue to use!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.






