Shocking service. No aftercare. Bought a voucher using their site with M&S. I cannot access it using my email. They say they cannot help me at all.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I was quite sceptical at first because of all the mandatory information/verification required, but their customer service was really helpful and responsive. Due to the weekend and a national holida... Se mere
I've tried to get 4 vouchers for some business partners on behalf of my company and they have been asking for my personal tax information, besides my passport. It was very weird and uncomfortable, and... Se mere
On top of charging a fee for issuing the gift card, they also restrict the ways the recipient can use it online. You can't use it with Revolut, PayPal or other similar services. I suppose they rely... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
WHAT IS GIFTCARD? •GiftCards is your non-reloadable prepaid card, which can be used anywhere in the world where Mastercard and VISA payments are accepted. •The value and currency (EUR, BGN, GBP, RON, USD) are determined by the buyer at the time of purchase •To activate your GiftCard you need to visit our website at: www.giftcards.eu •GiftCard comes with all the design from our catalog, as well as a choice for a personal one •With our gift cards, you can pay at a POS terminal or anywhere on the Internet, where they accept Mastercard and VISA • There are no fees when using our cards within the first 6 months from the date of issuе • GiftCard is a preferred personal gift and a means of motivation and marketing from many companies, such as: Nestle, Sony, Samsung, Philips, Beiersdorf, Pfizer, Austria Telekom Group, Austrian Airlines, Unilever, Kraft Foods, Henkel, Heiniken, Toyota, PPD, Coca-Cola, PPD, Metsa Group, NIKE, Viber
Kontaktoplysninger
Business Park 1, 9000, Varna , Bulgarien
- +35970013444
- social@giftcard.eu
- giftcards.eu
2,0
Under middel
49 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra GiftCard™
Hello, Yordan!
Thanks a lot for the positive review! It is always a pleasure to hear from a happy customer.
Best Regards, GiftCard Team
The Best Gift
I love this card and how it looks like with my photo with friend! Thank you! 😍
25. april 2021
Besvarelse fra GiftCard™
Thank you for your kind words, Lily!
We are happy to hear that you like our branded giftcards, with a photo of your choice!
Best Regards, GiftCard Team
really happy with it
8. april 2021
Besvarelse fra GiftCard™
Thank you for the positive feedback, Caroline!
We are glad that you enjoy GiftCard!
Best Regards,
GiftCard Team
I am satisfied with the service.
2. april 2021
Besvarelse fra GiftCard™
Hello,
We are happy that you enjoy GiftCard!
Glad to have you with us!
Cheers, GiftCard Team
giftcard with a personal design
I ordered a giftcard with a personal design.
I received responsible and committed service in a short time.
I have used this type of service several times already and I usually receive adequate service, despite my often quite detailed requirements.
1. april 2021
Besvarelse fra GiftCard™
Hello, Аглика
Thank you for your trust in GiftCard.
We are really happy to have you on board.
Best Regards,
Zlatka-Manager GiftCard
Virtual cards are not an option
Virtual cards are not an option. I won't order anymore.
I need it Sunday for a present and I ordered it Sunday.
It was activated and sent two days after that.
On the website it is not known when will be activated
1. april 2021
Besvarelse fra GiftCard™
Hi Mitko,
Every feedback is important to us and we check carefully your order.
You ordered from us on 21.03.2021 at 16: 51h and the card was sent on 22.03.21 in 13:33 (less than 24 hours). We understand that you want to deliver your card on the same day, but every order passes through a verification process that usually takes 24 hours.
Our customers can find this information on the "delivery terms" page.
All the best, GiftCard Team
I am happy with your service!
29. marts 2021
Besvarelse fra GiftCard™
Hey,
Thank you for your kind words, Яна!
We are happy to have you with us!
Best Regards,
GiftCard Team
Very complicated registration
Very complicated registration, too many data, slow process.
22. marts 2021
Really a killer feature/service
Really a killer feature/service and it is very weird that there are so few options for this. However, I encountered issues with the website when ordering and had to go back and forth with support, and it was very time consuming.
It should also be pointed out that not all sites support that kind of virtual credit card which was issued - I think because it's in BLR currency.
22. marts 2021
Besvarelse fra GiftCard™
Hi Silver,
Thank you for taking the time to review us. We are always looking for ways to improve our services and hope that we'll deserve your 5 stars very soon. Your cards is in EUR not in BLR. Оur agent will contact you with additional information, as soon as possible.
All the best, GiftCard Team
Besvarelse fra GiftCard™
Hey Георги,
Thanks a lot for your words and high rating! We're glad to have you on board.
You can count on us, for every occasion :)
Cheers, GiftCard Team
A must have product
Great product. In the old days we wold buy giftcards at certain stores and the gifted would go there and choose his/her gift. With these cards the person has infinite choices and in certain stores one even gets a discount. So this is an idea whose time has come. I Will be a repeat customer.
14. marts 2021
Uopfordret anmeldelse
Besvarelse fra GiftCard™
Hello Valentin,
We are thrill to see that our gift card finds a place in your heart. Yes, our cards can be used anywhere, where Mastercard / Visa payments are allowed.
Greetings, GiftCard Team
Besvarelse fra GiftCard™
Здравей Алекс,
Благодарим ти за милите думи. Радваме се, че нашите гифт карти са свършили отлична работа!
Поздрави,
Екипа на GiftCard
Too much time waiting for approval when…
Too much time waiting for approval when buying a card. The first time it is normal because some validation needs to be done regarding the documents but after that I have bought more than 5 cards and i am waiting at least 4 hours if not a whole day!
14. marts 2021
Besvarelse fra GiftCard™
Hi Alex,
We see that you are fond of our virtual cards. We are very glad that you order more than once from us. We are planning a new functionality with a faster process.
Best Regards, GiftCard Team
Не ми хареса некомпетентността на…
Не ми хареса некомпетентността на служители ви, предал ми картата. Всичко друго беше ок.
11. marts 2021
Besvarelse fra GiftCard™
Здравейте Георги,
Радваме се, че GiftCard е бил избора ви за подарък 😊. Задължително ще проверим работата на служителите ни в Пловдив.
Поздрави,
Екипа на GiftCard
Very useful and interesting
11. marts 2021
Besvarelse fra GiftCard™
Hello,
Thank you for your kind words, Lidiya! We are happy to have you with us!
Best Regards, GiftCard Team
Great job
Много доволна, беше за подарък и останаха много изненадани. Много добра и бърза изработка. Учтив и помагащ персонал на телефонната линия за помощ
11. marts 2021
Besvarelse fra GiftCard™
Здравейте Ралица,
Много се радваме, че сте останали очаровани от нашите карти подарък😊.
Най-добри пожелания,
Екипа на GiftCArd
Besvarelse fra GiftCard™
Hello Vicky,
We are very happy to see that, you use our option to “brand your card” with a special image of your choice. We are sorry to hear that your card has been delayed. If you choose to use our service again, keep in mind that we have “Express” delivery and your card can be delivered within 2 working days.
All the best, GiftCard Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.