I was very interested in purchasing one, maybe two, antennas for my camping trailer. What made it confusing, was that the product page threw many special offers at you, that it’s easy to get confused.... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Talking with Rose the customer service person was very helpful and understanding. I placed the order and realized that this product would not work in my situation; within 15 minutes of placing the or... Se mere
The prompt response to my problem my friend was telling me about seeing your add. Online she wanted to try it because her income she couldn't afford cable now that he left so she told me about it I th... Se mere
We tried this item on our upstairs television and it didn’t work. I’m sure it probably works fine for some applications but didn’t work on ours.
Virksomhedsoplysninger
Skrevet af virksomheden
WaveMax is a TV antenna designed to give you access to popular television channels without monthly subscriptions, contracts, or ongoing fees. By capturing over the air broadcast signals directly from nearby TV towers, WaveMax allows you to enjoy live programming without relying on cable or paid streaming services. It offers a practical alternative for households looking to reduce entertainment costs while still enjoying everyday viewing. With access to a wide range of channels, WaveMax makes it easy to watch movies, live sports, breaking news, TV shows, and reality programs in clear HD quality. The long range reception helps capture signals from broadcast towers within a broad distance, supporting stable and consistent viewing in many locations. WaveMax is designed for simple, hassle free setup. Just connect it to your television, position it for optimal reception, and start scanning for available channels. There is no complicated installation process, technical expertise, or additional equipment required. Compact and discreet, WaveMax fits seamlessly into your living space while delivering reliable access to free broadcast television. It provides a straightforward way to enjoy everyday entertainment without the burden of recurring cable bills or streaming subscriptions.
Kontaktoplysninger
4,1
God
201 anmeldelser
Har besvaret 93 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Hope it works
Very easy to go through even though you tried to sell a hundred other things
27. februar 2026
Uopfordret anmeldelse
Seem to want to help but a lot of…
Seem to want to help but a lot of surveys
27. februar 2026
Uopfordret anmeldelse
Besvarelse fra WaveMax
Hello Davis,
Thank you for taking the time to share your feedback with us. We truly appreciate your insights.
We’re glad to hear that you felt our team is eager to assist. We want to assure you that any feedback form shared by our team is optional and used to collect feedback for further improvement of our processes and products.
If you have any further suggestions or concerns, please don’t hesitate to reach out to us.
Best regards,
Sam from WaveMax
Love to save money.
26. februar 2026
Uopfordret anmeldelse
Excellent information to follow
26. februar 2026
Uopfordret anmeldelse
Did not receive something helpful for me
My husband accidentally ordered before understanding the product and amount. We are in our 80’sand technology is not our expertise. I tried to cancel the order immediately but was told the order was already processed which I didn’t believe. They told me to just return it when I received it. Now I have to pay shipping to return. Very disappointed.
7. februar 2026
Uopfordret anmeldelse
Besvarelse fra WaveMax
Hi there,
Thank you for the review.
As our shipping system is partially automated to ensure faster delivery, we’re unable to make changes once an order has been processed and marked as shipped. However, we’re happy to assist with returns and refunds in accordance with the policy outlined on our website.
At this stage, we want to learn more what happened with your return request and assist you accordingly. We have sent you a separate request for further information.
Please make sure to check your email inbox for our message whenever you have a moment.
Let's keep in touch,
Sam from WaveMax
So far they seem to be attentive.
So far they seem to be attentive.
25. februar 2026
Uopfordret anmeldelse
PRODUCT DOES NOT WORK AS EXPLAINED
25. februar 2026
Uopfordret anmeldelse
Besvarelse fra WaveMax
Hello Peggy,
Thank you for bringing this to our attention.
We want to learn more what happened with your WaveMax. As we could not locate your order based on this review alone, we have sent you a separate request for further information.
Please make sure to check your email inbox for our message whenever you have a moment.
Let's keep in touch,
Sam from WaveMax
I just hope the product works
I just hope the product works. So I can purchase more.
23. februar 2026
Uopfordret anmeldelse
Besvarelse fra WaveMax
Hello Mary,
Thank you for your feedback. We're saddened to hear that WaveMax didn't meet your expectations.
Our record shows that you already contacted us in the meantime, and an agent has already replied to your request and offered you a solution.
If you have any further questions, please don't hesitate to get in touch with us again.
Best regards,
Sam from WaveMax
I ordered 2 units and was shipped 4.
8. februar 2026
Uopfordret anmeldelse
Besvarelse fra WaveMax
UPDATE
Hi Jane,
Thank you for sending over the details.
After reviewing your previous communication with our customer support team, we can confirm that one of our agents has provided you with the return instructions.
To make sure this is taken care of, our support agents is also reviewing it to ensure everything is resolved promptly.
We truly appreciate your patience and will follow up with you shortly.
_______________________
Hello Jane,
Thank you for bringing this to our attention.
For clarity, our system does not automatically add, modify, or increase item quantities on any order. The quantity shipped reflects the quantity that was selected and confirmed at the time of purchase.
That said, we want to check your case further. For that, we have requested further information from you. Please make sure to check your email inbox for our message whenever you have a moment.
Kind regards,
Sam from WaveMax
Friendly and helpful
3. februar 2026
Uopfordret anmeldelse
La respuesta fue rápida y clara.
La respuesta fue rápida y clara.
17. februar 2026
Uopfordret anmeldelse
I nervously called requesting a refund…
I nervously called requesting a refund because the antenna I purchased did not work for me. When I spoke with Mary, she assured me everything was fine and she would send an email explaining the refund/ return process.
I haven’t received it yet, but I have faith that it will arrive soon.
18. februar 2026
Uopfordret anmeldelse
Received 0 channels that would play
Received 0 channels that would play, after setting to antennae and running search. Only channels that would play were free channels that stream through WiFi that I already had. Nothing else Don’t need to pay for something I already had. Thank you
13. februar 2026
Uopfordret anmeldelse
Besvarelse fra WaveMax
Hi Mark,
We appreciate you taking the time to leave a review. Your feedback is extremely valuable to us.
After locating your communication with our customer support team, we can see that the situation was resolved in the meantime.
If you have any further questions, don’t hesitate to reach out again.
Have a lovely rest of the day,
Sam from WaveMax
Addressing the customer problems in a…
Addressing the customer problems in a positive manner.9
1. februar 2026
Uopfordret anmeldelse
This antenna does not work
This antenna does not work , it pulls in 1 channel, and thats not even good. I need to get my money returned.
6. februar 2026
Uopfordret anmeldelse
Besvarelse fra WaveMax
Hello,
Thank you for bringing this to our attention.
We want to learn more what happened with your WaveMax. As we could not locate your order based on this review alone, we have sent you a separate request for further information.
Please make sure to check your email inbox for our message whenever you have a moment.
Let's keep in touch,
Sam from WaveMax
Betrüger welche sich in Litauen…
Betrüger welche sich in Litauen verstecken! Ich habe eine Bestellung aufgegeben, war mit den Geräten nicht zufrieden und habe diese am 18.03.25 zurück geschickt. Bis heute 25.11.25 ist keine Rückerstattung eingegangen. Ein Misthaufen an Betrüger!
4. marts 2025
Uopfordret anmeldelse
Besvarelse fra WaveMax
Hallo Hähle,
vielen Dank für Ihre Kontaktaufnahme und Ihr Anliegen.
Wir möchten Ihnen versichern, dass unser Unternehmen Rückerstattungen anbietet und diese so schnell wie möglich bearbeitet. Gelegentlich kann es jedoch aufgrund von Bearbeitungszeiten bei Banken oder Zahlungsdienstleistern oder anderen unvorhergesehenen Problemen zu Verzögerungen kommen.
Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten und setzen alles daran, Ihr Anliegen zu klären.
Sie können uns unter support@getwavemax.com Ihre Bestellnummer und weitere Details mitteilen, damit wir uns direkt darum kümmern können.
Vielen Dank für Ihre Geduld und Ihr Verständnis. ❤️
the latest on this dogs breath of a company?
If you thought about buy anything from this company, DON'T,,,,, Please read all the reviews, then make your mind up, unfortunately I didn't, and was SCAMMED,,, I received more than I ordered, and and unfortunately paid for it, (my bad),,, as like someone else, I tried to cancel the order, within a short time, to be told my order has gone to the warehouse and is already packed, (late Sunday night, what?) you have 30 days to return items, but of course you need a returns address, after 6 messages asking for a returns address, I was ignored every time, 30 days up, quite obviously they had got my money and intended to keep it, deffo a really bad company, if you still want to buy from this company, give your head a shake, DON'T
The latest on this dogs breath of a company:- as with most people, they reply to your comments by saying they're sorry and get in touch by clicking on "getwave.com", and we will try to resolve the problem, they originally ignored all my messages (6) in two weeks, so I wasn't expecting to get satisfaction, but I thought I'll play your silly game, clicked "getwavemax.com", up came "Enjoy unlimited entertainment" with a blank page, as I said before don't buy from this company, or you risk loosing your money
1. juni 2025
Uopfordret anmeldelse
Besvarelse fra WaveMax
Hello Arthur,
We’re truly sorry to hear you didn’t have the experience you were hoping for. Your satisfaction is our top priority, and we’re here to help! 💬✨
When you have a moment, could you email us at support@getwavemax.com with more details? Our support team will carefully review your concerns and work toward a resolution that meets your needs, whether that’s a replacement, refund, or something else.
Thank you for allowing us to improve your experience! 🙏
I ordered 3 wave max
I ordered 3 wave max
devices and five antenna boosters four weeks ago and only received the antenna boosters which are useless without the wave max devices.
18. marts 2025
Uopfordret anmeldelse
Besvarelse fra WaveMax
Hi Don,
Thank you for bringing this to our attention. We’re sorry to hear about any inconvenience you might have experienced.
Could you please reach out to our support team at support@getwavemax.com and share your order number with more details about the issue?
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.