Sorted Anmeldelser 398

TrustScore 3.5 ud af 5

3,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 2 ud af 5 stjerner

I have been using Sorted for over 5 years, it was great initially, but now there are old limits and old rules since 2024. The software is not up to date with latest tax law and I have to double check... Se mere

Bedømt til 5 ud af 5 stjerner

It does everything I want as a Freelancer and is well worth the €20 per month that I pay for the pro-plan. It even makes doing my personal tax return way easier each year (as the form is in Englis... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

I've been using Sorted for a few years now and it's served me great. I use it to generate and send invoices to my clients, also for bookkeeping and submitting reports to Finanzamt. These areas are wor... Se mere

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

A good program. It does help you navigate through the oxidised complicated German tax bureaucracy. It also lures you offering you a monthly subscription that you can only pay quarterly 🤷🏻🤷🏻🤷🏻,... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Softwarevirksomhed

Skrevet af virksomheden

Bereite deine Steuern mit Zuversicht vor. Steuerformulare als Selbstständiger einfach vorbereiten und beim Finanzamt einreichen mit On-Demand-Hilfe zertifizierter Steuerberater


Kontaktoplysninger

3,4

Middel

TrustScore 3.5 ud af 5

398 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

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Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Excellent portal for self tax return…

Excellent portal to file the tax return even you have no tax filing knowledge. Well connected with Finance Department so you no need to prepare anything separately.
Although, their FAQ's and BOT is very useful but I would suggest to allow chat with real tax consultant for help on basic tax queries or issues while using Sorted.

3. november 2023
Uopfordret anmeldelse
Sorted-logo

Besvarelse fra Sorted

Hello,

Thank you for the fantastic review! We're delighted that Sorted made tax filing easy for you. Your suggestion for live chat support with tax consultants is invaluable. We'll certainly consider it for future enhancements.

Thanks again for choosing Sorted!

Best,
Team Sorted.

Bedømt til 5 ud af 5 stjerner

It is trustworthy and it does not miss…

It is trustworthy and it does not miss a deadline.
Easy to make invoices and to declare expenses. Everything is organised and easy to check.
Customer support is excellent, to the point and always fast responses.
If guidance is needed from an accountant, it is fast to organise an online meeting and the service is excellent again.

12. marts 2024
Uopfordret anmeldelse
Sorted-logo

Besvarelse fra Sorted

Hello,

Your feedback about the platform means a lot to the entire team here at Sorted and the support team as we continue to improve. We also appreciate your words about our support team, which has always helped.

Best,
The Sorted team

Bedømt til 3 ud af 5 stjerner

Nice interface but annoying bugs

The interface is nice and easy to use and it's great to file German taxes. However I've experienced several bugs with expense records and my invoices appearing odd when I send them out which the support wasn't able to solve for me. So I'm not very happy with this.

12. marts 2024
Uopfordret anmeldelse
Sorted-logo

Besvarelse fra Sorted

Hello,

Thank you so much for your review! We're sorry about the experience you have had with the invoices; we take note of this.

We appreciate your words on how the platform works and how it is easy to use. We always look to make the lives of each and every freelancer better.

Best,
Team Sorted.

Bedømt til 5 ud af 5 stjerner

Sorted has a great customer service and…

Sorted has a great customer service and they respond quickly.As a customer I expect this kind of service from any company and really satisfied with Sorted.

28. februar 2024
Uopfordret anmeldelse
Sorted-logo

Besvarelse fra Sorted

Hi,

We're thrilled to hear that you had a positive experience with our customer support! It's great to know that our team was quick to respond and proactively addressed your issue. If you ever have more questions or need assistance in the future, don't hesitate to reach out.

Thank you for your kind words!

Best regards,
Sorted team

Bedømt til 5 ud af 5 stjerner

Yes! German Tax Law made WAY easier.

Does everything that it says on the tin. I use Sorted throughout the year to send my invoices and when the time comes to send over my tax return it literally takes me no more than 10 minutes! What a relief.

The customer service is also very helpful with advice on german tax law.

27. februar 2024
Uopfordret anmeldelse
Sorted-logo

Besvarelse fra Sorted

Hi,

We're thrilled to hear that you have been able to use Sorted and that it has met your expectations!

Thank you for your kind words!

Best regards,
Sorted team

Bedømt til 5 ud af 5 stjerner

Incredible tool, responsive support staff <3

Just had an incredible experience with Mariana after i had a very unfortunate autofill error in my tax return. Quite a big mistake to make but Sorted were very responsive and helpful.

In general I find Sorted a great tool for doing my taxes, keeping track of expenses, and cutting some of the stress out of German bureaucracy. Thank you.

19. februar 2024
Uopfordret anmeldelse
Sorted-logo

Besvarelse fra Sorted

Hi there,

We're so glad to hear that you had a positive experience chatting with our agent Mariana. We're committed to providing excellent services and appreciate your feedback!

Best,
Sorted - The Deel Team

Bedømt til 5 ud af 5 stjerner

Quick responses and very helpful.

16. februar 2024
Uopfordret anmeldelse
Sorted-logo

Besvarelse fra Sorted

Thank you so much for your positive feedback!

We're delighted to hear that you found our support team quick and helpful. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!

Best,
Sorted team

Bedømt til 5 ud af 5 stjerner

Submitted a question about my account…

Submitted a question about my account on Sorted's customer service form about my tax registration form. Recieved help from Mariana from deel, and was provided accurate and informative help and within minutes the representative checked my form and sent me a screenshot clarification to me. Very impressed with the speed and accuracy of their customer service.

6. februar 2024
Uopfordret anmeldelse
Sorted-logo

Besvarelse fra Sorted

Hi,

We're thrilled to hear that you had a positive experience with our customer support! It's also great to know that our representative, Mariana, was more than helpful.
Thank you for your kind words!

Best regards,
Sorted team

Bedømt til 5 ud af 5 stjerner

Great costumer service

Great costumer service. Every time I needed help they answered right away and solved it.

29. januar 2024
Uopfordret anmeldelse
Sorted-logo

Besvarelse fra Sorted

Hi Sofi,

Thank you for your positive feedback! We're glad to hear that you've had a great experience with our customer service.

Regards,
The Sorted Team

Bedømt til 5 ud af 5 stjerner

I love Sorted

I love Sorted, it makes taxes easy and stressfree. I've been using it since 2020 and it's always been a pleasure. Customer care is always ready to lend a hand too, so it's nice to know there are real people behind the project and if any problems arise, they'll respond. Israel really helped me today :) Thanks!

23. januar 2024
Uopfordret anmeldelse
Sorted-logo

Besvarelse fra Sorted

Hi,

Thank you for your review! We're thrilled that Sorted has made your tax experience easy since 2020. We appreciate your kind words about our customer care team, and we're glad Israel was able to assist you. Thank you for choosing Sorted!

Best,
Team Sorted

Bedømt til 5 ud af 5 stjerner

very helpful

very helpful, quickly-responding customer service. I have used them for years and have had no trouble with the German or American tax authorities. Really grateful for this service.

15. januar 2024
Uopfordret anmeldelse
Sorted-logo

Besvarelse fra Sorted

Hi,

We're thrilled to hear that you had a positive experience with our customer support! It's also great to know that our product has been of great help to you.

Thank you for your kind words!

Best regards,
Sorted team

Bedømt til 1 ud af 5 stjerner

It seems really easy to use but I had…

It seems really easy to use but I had so many problems with the Finanzamt because of the way sorted functions. When because of sending a form I'm not obligated to send, Finanzamt send me warnings that sorted advised me to not send it, so long story short, I got a fine now. I apparently registered wrongly (sorted took care of that). If you are a Kleinunternehmer, don't use it. I'm hiring accountants and tax consultants now to get me out of this and it's incredibly complicated. I'm not saying it's thier fault, German laws have a great chunk in that but what I saying is, if something goes wrong, it might be their fault and they can't help you

30. december 2023
Uopfordret anmeldelse
Sorted-logo

Besvarelse fra Sorted

Hello Petra,

We are very sorry to hear about the trouble with the Finanzamt and would like to help you as much as possible and that is why we have reached out to you privately.
The issue arose because you were asked to file ZM reports by the local Finanzamt, but Kleinunternehmers do not have to submit ZM reports. Our partner tax advisors have successfully handled similar cases, proving that Kleinunternehmers are exempt from submitting ZM reports. If you were not able to convince the Finanzamt on your own and are facing fines, we recommend considering a tax advisor through Deel (since we don’t have tax advisors on Sorted at the moment). They can help argue your case with the local Finanzamt.

We look forward to discussing this matter in more detail via email.

Regards,
Sorted team

Bedømt til 5 ud af 5 stjerner

Excellent

Excellent, reliable, and straightforward.

9. januar 2024
Uopfordret anmeldelse
Sorted-logo

Besvarelse fra Sorted

Hello,

Thank you for your kind words! We're thrilled to hear that you're finding Sorted very useful.

Best,
The Sorted team

Bedømt til 5 ud af 5 stjerner

Great product for freelancing in Germany: invoices and tax returns

Great and simple product. Perfect for my needs as freelancer in Germany. I can easily invoice clients and have all the in-product guidance needed to submit tax reports. And the customer service is amazing: went the extra mile to support my initial registration 6 months ago and is still always active and responsive now.

9. januar 2024
Uopfordret anmeldelse
Sorted-logo

Besvarelse fra Sorted

Hello,

Your feedback means a lot to the entire team here at Sorted and the support team as we continue to improve.

Best,
The Sorted team

Bedømt til 5 ud af 5 stjerner

Simple taxes with great support

I use Sorted for a few years now and never had any issues, it's a great and affordable service. Whenever I have issues, the support team is always quick to answer. Big shout out to Mariana from support who managed to fix my issues in less than 2 hours after reporting it.

3. januar 2024
Uopfordret anmeldelse
Sorted-logo

Besvarelse fra Sorted

Hello,

Thanks for the 5-star review! We're thrilled to hear that you're finding Sorted easy to use and that it's helping you.We appreciate your kind words to our support team.

Best,
The Sorted team

Bedømt til 5 ud af 5 stjerner

Great customer support

Great customer support
Fast and useful.

2. januar 2024
Uopfordret anmeldelse
Sorted-logo

Besvarelse fra Sorted

Hello,

Thank you for your kind words! We're thrilled to hear that you're finding Sorted very useful.

Best,
The Sorted team

Bedømt til 3 ud af 5 stjerner

A good program with a sketchy subscription...

A good program. It does help you navigate through the oxidised complicated German tax bureaucracy. It also lures you offering you a monthly subscription that you can only pay quarterly 🤷🏻🤷🏻🤷🏻, getting a thin margin of cheaper compared to what you´d pay yearly, so you are forced to choose between 12 months or 4 months. Why they call that a monthly subscription? Whatever!
Apart from that, yeah, a good product.

21. december 2023
Uopfordret anmeldelse
Sorted-logo

Besvarelse fra Sorted

Hello,

We are glad that the platform is helping you navigate the German tax systems.

We appreciate you getting back to us and pointing out the differences in our subscriptions. We do offer the Pro version, which is paid for every 3 months. This is to enable our users and great customers like you not to have to miss the monthly or quarterly reports because of the subscription.

We apologize for the inconvenience this has caused you.

Best,
The Sorted team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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