Straight forward website, what you see is what you get. Full explanation of how to use product. It takes a little getting used to washing your hair in a slightly different way but my goodness, it’s wo... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have had so many lovely comments about my hair looking so good when I've used selkie. I'm currently training to swim the English Channel, so my hair is exposed to lots of chlorine and salt w... Se mere
I have the most faddy hair ever, fine and textured. When you use this it doesn’t really feel like it’s doing anything, shampoo or conditioner but I’ve had the shiniest best condition hair I’ve had i... Se mere
Absolutely love the product itself, I find the shampoo so cleansing yet nourishing! I just wish it went a little further - as sharing between two of us, I tend to run out within 1.5 weeks or so and am... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Next-generation sustainable and refillable haircare. Innovative powder-to-liquid shampoo and conditioner with over 98% natural ingredients.
Kontaktoplysninger
Storbritannien
- hello@getselkie.com
- getselkie.com
Har besvaret 75 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very good
Very good. Keeps my hair shiny and smooth. High quality product with no harmful chemicals. Would recommend this to my friends 👍

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I love how Selkie made my hair feel
I love how Selkie made my hair feel. I have really fine hair that gets oily quickly and this shampoo really works for me. My hair feels so smooth after using it. I love how I can also refill the product which reduce the plastic use. Highly recommend.

Besvarelse fra Selkie Hair
A few months ago I made the move over…
A few months ago I made the move over to Selkie after seeing it promoted online and I'm so happy I did.
Initially, the lack of 'foaminess' that the shampoo provides in comparison to high street brands, was a struggle to get used to but I kept with it as my hair got its waves back, felt so much softer and less greasy. And now, a few months down the line I'm used to the way the shampoo works and feel so great when using it.
Not only has it got a fab smell but it feels like I'm really doing my part in cutting down on plastics, which I've long been wanting to do.
I really couldn't recommend it more and with so many people complimenting my hair, I find myself constantly spreading the Selkie word.
Thanks so much guys xxx
Love it
Love it. My scalps in much better condition and love being eco 👍🏼
I’ve been using this for about 4…
I’ve been using this for about 4 months. I’ve always wanted to be sustainable but not use bars. This works amazingly. Will use forever!
I had high hopes for this product
I had high hopes for this product. I really wanted to like it but sadly I can’t.
The smell is terrible, my hair (fine) doesn’t feel clean after washing with the shampoo, and I can barely get my fingers through my hair after conditioning. Once my hair has been dried it feels (& looks ) like straw.
Subscription cancelled.
Leaves my frizzy hair silky and soft
Leaves my frizzy hair silky and soft. Not harsh at all and I love that it comes in easily refillable and sturdy containers. Definitely recommend!
Great concept, Great results...
I was drawn to Selkie due to their ethos in regards to their eco friendly sustainability. Powder to liquid sounded like magic.
I wasn't sure what to expect.
My hair is naturally medium brown with lots of grey too and is very, very long and kinda wavy.
I have very oily roots and fairly dry ends.
I've used eco friendly shampoos for a while now. From shampoo bars to refillable shampoo/conditioner but I've never been totally satisfied with the results of those products. My hair always felt "heavy" and stripped.
I've only used it twice but I can already see a difference in my hair.
My hair is so soft, shiny, not stripped and really light feeling.
My only slight gripe is the conditioner smells a bit strange but it's a good texture and my hair feels fab after using it.
My first impressions of Selkie are very positive. I love it!
Left my hair dry & frizzy
I really wanted to like this but it's absolutely terrible. I needed lots just to get any kind of lather worth the shampoo & the conditioner is a horrible feeling. This left my hair so dry & frizzy. Cancelled subscription. My husband is going to use what's left as I used it twice because he doesn't care what he uses.
Can’t recommend this product enough
Can’t recommend this product enough ! My hair hasn’t felt this healthy in years . I have my old hair back . Thank you Selkie x

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Not impressed I wanted to love this but…
Not impressed I wanted to love this but the conditioner made my hair very dry and tangled, the shampoo was better but dried out my scalp a lot. I didn’t realise that I set up a subscription, they don’t accept returns and I am unable to login and have no way to cancel. AVOID
So then after this review I get this “ hank you for reaching out. We cancelled your subscription for you immediately after receiving your Trustpilot review. Although your refund request comes outside of our 7-day return window, we would be happy to make an exception and honour the refund, provided you agree to remove the review on Trustpilot that contains some inaccuracies.
As a small business striving to make a positive impact in the haircare industry, it's incredibly important for us to maintain accurate feedback. Reviews that contain false information can be very damaging, and we always aim to provide the best service possible. We would have gladly resolved this issue for you if given the chance and we most certainly provide multiple ways to cancel subscriptions, one of the main ways being to contact our customer service team. We would have even been able to stop your refill shipment from reaching you as well.
Please let us know if you'd be willing to update your review, and we will provide information on where to send your refills to receive your refund.
Best wishes,
The Selkie Team 💛”
I don’t feel I was being inaccurate or lying as was implied. It feels very shady that they will only refund if I agree to remove my initial review. I wonder how many bad reviews have been deleted? Their website states that if you change your mind they will not refund you, so I am not sure what they are talking about a 7 day window? If their customer service was good and not so aggressive I would have updated my review anyway. My advice to them is make it clear in the first box sent to include a card saying that you set up a subscription and details on how to cancel or amend it. I have an online business too and I have hundreds of reviews but not a single bad one because I believe in exceptional customer service and I have made making every customer happy my priority. I think an unhappy customer is an opportunity to turn it around and not to accuse them of lying or to threaten them.

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Sooo soft
I have only tried it once but Selkie makes my hair so soft. I love that it’s environment friendly too! Excited to keep using it ☺️

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Lovely concept but not for thicker hair
I have been trialing both the shampoo and conditioner after discovery them at the Salad Days Market. Lovely packaging, and great concept, but sadly both do not work for me. I have naturally wavy hair and have tried double cleansing but my hair still feels dirty after washing. The product leaves a residue and I find myself having to wash more often than usual.

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Vegan and Sustainable.
Great Product and Idea. Vegan and Sustainable.
It was excellent having them in our Vegan Market showing eco-friendly products available for everyone.
Dry, dull and stringy hair fixed
Dying my grey roots for a few years left my hair dull and stringy plus hard water made it worse. But after using Selkie products, my hair looks soft and shiny. It really feels like I got my young hair back from 10 years ago.
Not working for me
Not getting on with this shampoo at all. Have followed the online videos, but just can not seem to get a good foam with this product. It foams a little in the hands, but semes to just dissappear into the hair and my hair is greasy straight after washing. I have dry hair generally, I usually only wash once a week, but my scalp and hair just don't feel clean after using this. Very disappointing as I really want a sustainable shampoo that works!

Besvarelse fra Selkie Hair
Absolutely love using Selkie I have…
Absolutely love using Selkie I have damaged bleached hair and my fly always have improved massively along with my hair feeling so soft and shiny :) 1000% recommended!

Besvarelse fra Selkie Hair
No intention of EVER switching back
I’ve been using Selkie as my shampoo and conditioner for months now and I can honestly say I have no intention of EVER switching back to another brand.
Before Selkie, I was trying so many different brands and products in an attempt to tame my knotty nightmare of a mane - nothing worked. I started to develop real issues with knots once I decided to fully embrace my natural waves about 7 years ago, and was told it would eventually sort itself out - but needing to spend an hour brushing my hair in the shower every time I washed it for 7 years was, quite frankly, a terrible experience.
I switched to Selkie with the main hope it would help the knots but was doubtful it would do much as I had tried sooo many other brands - I was wrong to be doubtful. I still get knots, sure, as that’s just my hair type, but it takes minutes to brush out now, not hours. I have also noticed far less hair fall out as a result and even quick new growth again! I need to wash my hair far less frequently now, too. I used to feel my hair getting greasy the day I washed it and absolutely needed to wear it up from day 2… now I can have my hair down comfortably for 3 days if I wanted to! On top of this, I used to have to switch to a different brand every couple of months as my hair would start going funky if I used the same brand for too long but I’ve not had that with Selkie. The bottles last me about 2 months (I have looooong hair that I wash 2-3 times a week) and my hair is left feeling so clean and nourished every time - the results have been consistent for me. I genuinely couldn’t be happier.
I’ve finally found shampoo and conditioner that doesn’t make me want to chop all my hair off or dread hair wash day - thank you Selkie 🙌🏻
Lovely shampoo and conditioner
Really great products. They smell really lovely and they were easy to use. Mixing the powder with water in the bottles was enjoyable and easy. A great alternative to standard shampoo and conditioner that aren’t very sustainable.

Besvarelse fra Selkie Hair
Finally a Shampoo that works for my fine hair
As soon as I saw this on Instagram I knew I needed to try this because I'd wanted to ditch the supermarket rubbish but had not gotten on with shampoo bars and there weren't many other options out there.
I was very impressed with the mixing process and it 100% made me feel like a scientist (Ha!).
I have fine hair that gets weighed down by usual moisturising shampoo (turns super greasy) and then dry if I use any other kind but I found from my first Selkie use my hair felt bouncey, fuller and less frizzy.
Overall I am super happy with Selkie and would highly recommend!
P.S Hope you bring out more hair care as you grow! Keep up the great work Team Selkie

Besvarelse fra Selkie Hair
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