Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 3 ud af 5 stjerner

They offer decent promotions, found their customer service good, but by god the site is just full of errors. So many occur during betting and half the time you lose any promotions youve opted into, ho... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Total trash, promised a sign up bonus then when I'd joined and placed qualifying bet, sent email saying I wasn't allowed the bonus promised with zero explanation.......avoid there's plenty of more boo... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

New customer, SBK grabbed my attention with the bet £5 get £30 in bonus sports welcome offer. Deposited and wagered as per terms and conditions. Shock no bonus. Support very unhelpful apparently... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I’m not one to leave good reviews because most betting sites are shocking. But genuinely this is the best betting site I’ve used. Great selection of sporting events, fast withdrawals and credited all... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Erhvervsservices

Skrevet af virksomheden

SBK is a modern sports betting app that offers, on average, substantially better odds on the biggest sporting, political, and pop culture events vs. competing UK bookmakers.


Kontaktoplysninger

2,2

Under middel

TrustScore 2 ud af 5

276 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Good customer service and effiecient.

Good customer service and effiecient.

13. november 2024
Uopfordret anmeldelse
SBK-logo

Besvarelse fra SBK

Hi Mark,

Thank you very much for your review.

We are glad to hear you had a great experience with our Support Agents. We hope we can continue to assist you with your queries.

Please do not hesitate to reach out to us via live chat or email on support@getsbk if you need any assistance or if you wish to pass on further feedback.

Wishing you a great rest of your day.

Kind regards,
Alice
Smarkets Customer Experience Team

Bedømt til 1 ud af 5 stjerner

TAKES YOUR MONEY THEN SUSPENDS YOUR ACCOUNT 🤬🤬🤬

Let me sign up, took my £20 deposit and then instantly closed my account keeping my money, not responding to emails

11. november 2024
Uopfordret anmeldelse
SBK-logo

Besvarelse fra SBK

Hi Kelly,

Thank you for leaving an SBK review.

We are very sorry to hear about your recent negative experience with us.

We are always looking for customer feedback so your comments around your experience are much appreciated. Our main aim is to offer the best possible experience to our customers.

We do our best to tackle all emails as soon as possible, however during busy periods, it may take a bit longer to reach your email. If you feel that this needs to be looked into further, I would suggest following our complaints procedure here: https://help.getsbk.com/hc/en-us/articles/360030578872-Making-a-complaint

A senior member of staff would then look into it and assist you further.

We apologise for the inconvenience caused and look forward to hearing from you.

Wishing you a great rest of your day.

Kind regards,
Alice
SBK Customer Experience Team

Bedømt til 1 ud af 5 stjerner

AVOID AVOID AVOID AVOID AVOID AVOID…

I WANT MY MONEY BACK Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID Thieves👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎Thieves🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves I WANT MY MONEY BACK I WANT MY MONEY BACK I WANT MY MONEY BACK I WANT MY MONEY BACK Kind regards

31. oktober 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

False advertising for free bets

I seen this company advertising online if you place one £10 bet higher than 2/1 I would recieve £40 in free bets.

I therefore deposited £100 and have placed numerous bets but still no free bet.

I messaged there helpline and i have just been told this from an agent..
" our system has determined that your not eligible for the bonus. I'm afraid we reserve the right too exclude individual customers from receiving bonus,s"

I would like too be told why I'm different from anyone else and also this is false advertising.
I will be lodging a complaint too IBAS if I don't recieve these free bets.

From a very annoyed and angry customer.

6. november 2024
Uopfordret anmeldelse
SBK-logo

Besvarelse fra SBK

Hi Kieran,

Thank you for leaving an SBK review.

We are very sorry to hear about your recent negative experience with us.

We are always looking for customer feedback so your comments around your experience are much appreciated. Our main aim is to offer the best possible experience to our customers.

If you feel that this needs to be looked into further, I would suggest following our complaints procedure here: https://help.getsbk.com/hc/en-us/articles/360030578872-Making-a-complaint

A senior member of staff would then look into it and assist you further.

We apologise for the inconvenience caused and look forward to hearing from you.

Wishing you a great rest of your day.

Kind regards,
Alice
SBK Customer Experience Team

Bedømt til 5 ud af 5 stjerner

Great customer service best I’ve had…

Great customer service best I’ve had and app generally good would recommend

3. november 2024
Uopfordret anmeldelse
SBK-logo

Besvarelse fra SBK

Hi Consumer,

Thank you very much for your review.

We are glad to hear you had a great experience with our Support Agent. We hope we can continue to assist you with your queries.

Please do not hesitate to reach out to us via live chat or email on support@getsbk if you need any assistance or if you wish to pass on further feedback.

Wishing you a great rest of your day.

Kind regards,
Alice
Smarkets Customer Experience Team

Bedømt til 5 ud af 5 stjerner

Great site best I've used no hassle and…

Great site best I've used no hassle and customer service great also 👍

3. november 2024
Uopfordret anmeldelse
SBK-logo

Besvarelse fra SBK

Hi Ben, Thank you very much for your review.

We are glad to hear you had a great experience with our Support Agent. We hope we can continue to assist you with your queries.

Please do not hesitate to reach out to us via live chat or email on support@getsbk if you need any assistance or if you wish to pass on further feedback.

Wishing you a great rest of your day.

Kind regards,
Alice
Smarkets Customer Experience Team

Bedømt til 5 ud af 5 stjerner

Live chat was very helpful and resolved…

Live chat was very helpful and resolved my issue quickly.

29. oktober 2024
Uopfordret anmeldelse
SBK-logo

Besvarelse fra SBK

Hi Katie, Thank you very much for your review.

We are glad to hear you had a great experience with our Support Agent. We hope we can continue to assist you with your queries.

Please do not hesitate to reach out to us via live chat or email on support@getsbk if you need any assistance or if you wish to pass on further feedback.

Wishing you a great rest of your day.

Kind regards,
Alice
Smarkets Customer Experience Team

Bedømt til 5 ud af 5 stjerner

Received excellent customer service…

Received excellent customer service from Oliver. Had a problem with a free bet not being credited back to my account and he sorted it straight away within 30 seconds.

The app interface itself is easy to use, great odds and selection of markets.

A great new customer offer too

21. oktober 2024
Uopfordret anmeldelse
SBK-logo

Besvarelse fra SBK

Hi Dean,

Thank you for leaving an SBK review.

We are always looking for customer feedback so your comments around your experience are much appreciated. Our main aim is to offer the best possible experience to our customers.

We would like to thank you for the positive comments.

Please do not hesitate to reach out to us via live chat or email on support@getsbk.com if you need any assistance or if you wish to pass on further feedback.

Wishing you a great rest of your day.

Kind regards,
Alice
Smarkets Customer Experience Team

Bedømt til 1 ud af 5 stjerner

People AVOID AVOID AVOID

People AVOID AVOID AVOID ! Poor with withdrawals and PROMOS ! they will give you free bets but then take them away as your not “Eligible” and looking at the previous reviews this is the worst gambling site on the planet ! RED FLAG 🚩 🚩 DONT TOUCH WITH A BARGE POLE !

19. oktober 2024
Uopfordret anmeldelse
SBK-logo

Besvarelse fra SBK

Hi Ashley,

Thank you for leaving an SBK review.

We are very sorry to hear about your recent negative experience with us.

We are always looking for customer feedback so your comments around your experience are much appreciated. Our main aim is to offer the best possible experience to our customers.

If you feel that this needs to be looked into further, I would suggest following our complaints procedure here: https://help.getsbk.com/hc/en-us/articles/360030578872-Making-a-complaint

A senior member of staff would then look into it and assist you further.

We apologise for the inconvenience caused and look forward to hearing from you.

Wishing you a great rest of your day.

Kind regards,
Alice
SBK Customer Experience Team

Bedømt til 5 ud af 5 stjerner

Great response time to my query Alice…

Great response time to my query Alice explained clearly what I needed to do to resolve my issue

19. oktober 2024
Uopfordret anmeldelse
SBK-logo

Besvarelse fra SBK

Hi Silkyskills,

Thank you for leaving an SBK review.

We are always looking for customer feedback so your comments around your experience are much appreciated. Our main aim is to offer the best possible experience to our customers.

We would like to thank you for the positive comments.

Please do not hesitate to reach out to us via live chat or email on support@getsbk.com if you need any assistance or if you wish to pass on further feedback.

Wishing you a great rest of your day.

Kind regards,
Alice
Smarkets Customer Experience Team

Bedømt til 5 ud af 5 stjerner

Great Site

Their live chat is amazing, the website is simple and easy to use

11. oktober 2024
Uopfordret anmeldelse
SBK-logo

Besvarelse fra SBK

Hi KiisuQ,

Thank you for your review.

We are glad to hear you are enjoying your time with us.

Please do not hesitate to reach out to us via live chat or email on support@getsbk if you need any assistance or if you wish to pass on further feedback.

Wishing you a great rest of your day.

Kind regards,
Oliver
Customer Support Team

Bedømt til 5 ud af 5 stjerner

Alice

Alice was great. She processed my withdrawal immediately.

30. september 2024
Uopfordret anmeldelse
SBK-logo

Besvarelse fra SBK

Hi Parker,

Thank you very much for your review.

We are glad to hear you had a great experience with our Support Agent. We hope we can continue to assist you with your queries.

Please do not hesitate to reach out to us via live chat or email on support@getsbk if you need any assistance or if you wish to pass on further feedback.

Wishing you a great rest of your day.

Kind regards,
Oliver
Customer Support Team

Bedømt til 1 ud af 5 stjerner

Not fit for purpose

Not fit for purpose. The app simply does not work. Astounding that SBK can respond to people, saying "Sorry you had issues" as if this is some temporary problem. It's not, it's a permanent inability to function properly.

28. september 2024
Uopfordret anmeldelse
SBK-logo

Besvarelse fra SBK

Hi easynow,

Thank you for your review.

We are very sorry to hear you are facing issues with the SBK application. Please also be aware, we have an SBK Webpage which may help limit your issues you faced.

Please do not hesitate to reach out to us via live chat or email on support@getsbk if you need any assistance or if you wish to pass on further feedback.

Wishing you a great rest of your day.

Kind regards,
Oliver
Customer Support Team

Bedømt til 1 ud af 5 stjerner

Thieving bookmaker

I Signed up for their stake £10 get £40 free bets offer to be told after my £10 bet had settled that my account isn’t eligible for promotions. Don’t trust their offers, and don’t bother signing up for their promotions.

When I spoke to the team I was apologised to but still wasn’t given what I am owed!

17. september 2024
Uopfordret anmeldelse
SBK-logo

Besvarelse fra SBK

Hi Lucas,

Thank you for your review.

We are very sorry to hear this to which we urge you to reach back out for us to be able to look into that for you.

Please do not hesitate to reach out to us via live chat or email on support@getsbk so we can look into your bonus for you.

Wishing you a great rest of your day.

Kind regards,
Oliver
Customer Support Team

Bedømt til 5 ud af 5 stjerner

Good at dealing with issues rapidly.

Good at dealing with issues rapidly.

17. september 2024
Uopfordret anmeldelse
SBK-logo

Besvarelse fra SBK

Hi AJ,

Thank you very much for your review.

We are glad to hear you are enjoying your time with us.

Please do not hesitate to reach out to us via live chat or email on support@getsbk.com if you need any assistance or if you wish to pass on further feedback.

Wishing you a great rest of your day.

Kind regards,
Oliver
Customer Support Team

Bedømt til 1 ud af 5 stjerner

This betting website is very bad….

This betting website is very bad….
I won few hundred euros and couldnt pay out the money… they were reversed every single time… ask customer service what us going on they told my bank problem…finally I lost all of this money and did self exclusion…
Also they are putting limits on Your bets… if tbey see You won something they will restrict You stakes
Avoid at all cost this bookies

1. september 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Quick and positive response

Seb sorted my query very quickly and I got the outcome I was expecting

26. august 2024
Uopfordret anmeldelse
SBK-logo

Besvarelse fra SBK

Hi David,

Thank you for leaving an SBK review.

We are always looking for customer feedback so your comments around your experience are much appreciated. Our main aim is to offer the best possible experience to our customers.

We would like to thank you for the positive comments.

Please do not hesitate to reach out to us via live chat or email on support@getsbk.com if you need any assistance or if you wish to pass on further feedback.

Wishing you a great rest of your day.

Kind regards,
Alice
Smarkets Customer Experience Team

Bedømt til 1 ud af 5 stjerner

Be careful with this company

Be careful with this company . They do really clever s**t to take money from you. Basically I had a bet on OVER/under cricket. I had over 169.5 at 5/4 . The march got stopped on the first innings due rain at 17 overs with 166 runs and 3 overs to go ( they would have finished with 190 or so) and they gave my bet a loss becouse they said the 80% of the match was finished. Yes I know… we all know … stay away from this betting side. They looked ok at first but.. they know how to take the money from you without you being able to do anything

20. august 2024
Uopfordret anmeldelse
SBK-logo

Besvarelse fra SBK

Hi Sergio,

Thank you for leaving an SBK review.

We are very sorry to hear about your recent negative experience with us.

We are always looking for customer feedback so your comments around your experience are much appreciated. Our main aim is to offer the best possible experience to our customers.

If you feel that this needs to be looked into further, I would suggest following our complaints procedure here: https://help.getsbk.com/hc/en-us/articles/360030578872-Making-a-complaint

A senior member of staff would then look into it and assist you further.

We apologise for the inconvenience caused and look forward to hearing from you.

Wishing you a great rest of your day.

Kind regards,
Alice
SBK Customer Experience Team

Bedømt til 1 ud af 5 stjerner

Same as others

Same as others. Completed sign up and then received an email before I had even clicked verify email to say that I had lost any free bets after their review.

I rarely bet and had only signed up after their advertising on open goal. I have accounts with skybet and bet365 and are both working exactly as expected. Have emailed them direct for a reasoning as to why.

SBK please do not respond to this with the response you have given on other posts. You of course reserve the right to make changes, just as I have the right to question the reason why.

15. august 2024
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere