getonwardticket.com Anmeldelser 64

TrustScore 4.5 ud af 5

4,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I just found out about this and it's great. I retired to Cebu and often travel to the surrounding countries, or back to the US. It's expensive to always buy a wasted ticket out to Taiwan or Singapor... Se mere

Bedømt til 5 ud af 5 stjerner

Yall saved me a bunch of bucks with this. This is my fourth time to the Philippines and instead of wasting a couple hundred on a throwaway ticket. $14 for this. Perfect! I’m married in the Philippines... Se mere

Bedømt til 5 ud af 5 stjerner

A legitimate company and would use again when needed. We ordered flights for last-minute use, but it didn't come on time due to their office being closed. They refunded our money instantly.... Se mere

Bedømt til 5 ud af 5 stjerner

Tried to do a visa extension and already had an outward bound ticket from this company to fool the Indonesian government but because the flight was in the day if the expired visa they would reject my... Se mere

Virksomhedsoplysninger


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

64 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

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Bedømt til 1 ud af 5 stjerner

Ticket did not arrive for a long time

Ticket did not arrive for a long time. Useless for my needs. No refund offered, even though it could not be used.

12. juni 2023
Uopfordret anmeldelse
getonwardticket.com-logo

Besvarelse fra getonwardticket.com

Hi David,

We've just become aware of the delay and inconvenience you experienced with your booking from June 11. I want to offer my personal apologies; we had a migration in our email system around the time you reached out, and your message was, regrettably, overlooked.

I understand how frustrating this must have been, especially considering the time-sensitive nature of onward tickets. To make it right, we've gone ahead and issued a full refund to you today, October 16.

We're committed to improving our system and processes to ensure that such an issue doesn't happen in the future. Thank you for your patience, and we're deeply sorry for any inconvenience this has caused you.

Warm regards,
Reed.

Bedømt til 2 ud af 5 stjerner

Money Wasting and Unreliable Service

A Disappointing Experience with GetOnwardTicket.com

I recently used GetOnwardTicket.com for obtaining an onward flight ticket for visa purposes, and my encounter with their service was deeply unsatisfactory.

After making the payment, I received a confirmation email promising delivery of the ticket within 24 hours. However, I was only provided with a two-hour booking, which was of no use for my travel needs. I promptly contacted their customer support, expressing my dissatisfaction and requesting either the correct ticket or a refund.

To my disappointment, GetOnwardTicket.com displayed a lack of responsiveness and failed to address my concerns in a timely manner. Despite my repeated attempts to contact them, including a refund request, they remained unresponsive.

I strongly caution against using GetOnwardTicket.com for any travel-related services due to their unreliable nature and poor customer support. It appears that they make enticing promises but do not deliver on their commitments. Additionally, the lack of effective communication and disregard for customer satisfaction is deeply concerning.

Update: I am pleased to share that GetOnwardTicket.com has issued a refund for my booking after a month. While this resolution does help alleviate some of my concerns, I still believe it is important to highlight the challenges I faced during the process.

27. juni 2023
getonwardticket.com-logo

Besvarelse fra getonwardticket.com


Hello Burak,

Really sorry about the mix-up with your ticket and the slow response. We're working on making things faster and more reliable. Glad to hear you got your refund, and we appreciate your honesty. It helps us get better.

Best,

Reed - GetOnwardTicket team.

Bedømt til 5 ud af 5 stjerner

Prompt, excellent customer service

To be honest, I had a bit of an issue when trying to book my ticket with them. This was mostly due to me doing it at the very last minute in the middle of the night. However, as soon as customer service woke up the next morning, they handled my issue promptly, and even went above and beyond what I was expecting. Fantastic customer service.

6. juli 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

A legitimate company and would use…

A legitimate company and would use again when needed.

We ordered flights for last-minute use, but it didn't come on time due to their office being closed. They refunded our money instantly.

Tip: if you need your ticket urgently and they cannot meet your deadline because their office is closed, send them an email before issuing the ticket for a refund.

Happy with the service despite having to change our plans.

4. februar 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

100% Legit & reliable rent-a-ticket…

100% Legit & reliable rent-a-ticket website. Can easily search up the confirmation # with the airline booked though to view the flight. I presented my return flight at customs when entering the country and it worked flawlessly. Highly recommend.

6. januar 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Exactly as advertised

Exactly as advertised, super quick (within minutes) AND with excellent communications and support for a minor change I requested. Several folks I know personally have had equivalent 5 star experiences with this company.

14. december 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Very Fast Delivery! Highly Recommend!

I was at the airport and needed to prove onward travel out of Vietnam. I booked a ticket with getonwardtravel (for $12) and had a PDF emailed to me in less than 10 minutes! It worked like a charm and off I went. I will definitely utilize their service in the future! A+

8. december 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

38 dollars wasted

I bought a ticket and the date was wrong!!!
I bought a ticket. When I recieved the ticket I found out that the date was wrong (starting a few days earlier). The ticket was not usable because it was to apply for a schengen visa.
Stupid me I thought I was the issue and submitted the wrong dates myself. So I purchased the ticket again through another web browser and another email and guess what, the same thing happened again. 38 dollas wasted on this!!!!

24. oktober 2022
Uopfordret anmeldelse
getonwardticket.com-logo

Besvarelse fra getonwardticket.com

Hi Jeroen, why didn't you contact us to fix this problem? We don't see any mail from you. We have an entire team dedicated to customer satisfaction but we need you to contact us to fix it..

Bedømt til 5 ud af 5 stjerner

Spectacular Service

Spectacular Service. Needed an alteration to my reservation and was attended to within moments. Staff are very friendly :D

Highly recommended and will definitely be using their service again!

9. september 2022
Uopfordret anmeldelse

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