Very thankful that I have Claudine as a doctor. Even though our relationship has only consisted of zoom meetings and a few messages, I feel like I am truly taken care of and ultimately in good hands.... Se mere
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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Very thankful that I have Claudine as a doctor. Even though our relationship has only consisted of zoom meetings and a few messages, I feel like I am truly taken care of and ultimately in good hands.... Se mere
Virksomheden har svaret
Overall great experience. My doctor is empathetic, friendly, and makes my health a top priority. She is easy to contact via the messaging system and makes time for me when I need an appointment. I fee... Se mere
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I can’t say enough good things about this mindful wellness platform for ADHD it’s honestly been life-changing. From the moment I started using it, I felt understood in a way that most apps and p... Se mere
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I have been with midful for about 2 years and haven't had any issues except for a slight hiccup recently. Their customer service went above and beyond to get everything back on track. Seriously, they... Se mere
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Fast, Convenient, and Expert Mental Health Services. Get professional care from the comfort of your home, anytime you need it.
Har besvaret 89 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Get Mindful Health is extremely responsive to my requests. This company is very professional and I would recommend for any ADHD needs. Their customer service is 10/10.

Besvarelse fra Mindful
Very easy to deal with and helpful. Would recommend to anyone.

Besvarelse fra Mindful
I had an issue with my insurance and needed to find a solution. Michael from customer service reached out and walked me through the process. He kept me updated until we executed a solution. He made the entire process so easy. Great CS help and would recommend to anybody.

Besvarelse fra Mindful
From the first time I used Mindful, they were so helpful. Their doctors put me at ease, truly listened to me, worked with me to understand my issues, and gave me good advice. And the customer service online is quick in getting back to me about my prescriptions. I highly recommend this service.

Besvarelse fra Mindful
Dr. Gill, along with the entire platform is such a huge credit to my life. I feel like it's so easy to speak with my psychiatrist, and get a science-backed methodical approach to ADHD treatment options. The fact that I can speak with my psychiatrist over the weekend to address something is astonishing as it is so rare to feel that level of personal care. The platform is great too, as it is incredibly easy to schedule calls with your physician, as well as just shooting them a message. Moreover, I got a call from Hope, a representative from Mindful, personally asking me if everything is going well with my treatment. Truly sublime patient care.
10/10 for Dr. Gill
10/10 for Hope.

Besvarelse fra Mindful
The support agent I spoke with, Quynh I believe, was of great help to me! Very nice and informative.

Besvarelse fra Mindful
Incredible care from reliable doctors and staff. I recommend to anyone and everyone who is in need of their services.

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I have been waiting for my script to be filled since Monday. It is now Thursday and it has been over two weeks since my last script ran out. When I went in to do my refill it told me I had to have a dr visit. I set that up asap and then had my meeting. Since Monday at 10 am I have been trying to get some solid answers and unfortunately I have not gotten anywhere. I have had this occur one other time a few years back and it had been going so well. I am disappointed as medication must be taken and this is dangerous.

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Aimee is the greatest asset to the service, she always takes care of me.

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This Service is good for the most part. I have had some issues over the last year and a half but nothing too major. Michael, my support worker always does a great job and helps out when needed. I do feel like their service is expensive and wish the cost wasn’t so high.

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Percy helped me in a bind with transitioning my prescription to a new pharmacy due to my schedule and travel constraints. She was extremely helpful, thorough, and followed through end to end confirming everything with the pharmacy and making sure I had everything I needed.

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Angel was very timely and helpful in addressing my prescription/pharmacy update. I really appreciated their calm and positive demeanor.

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I had a great call with my doctor. The message on my dashboard said my prescription had been sent to the pharmacy. I went to pick it up but they did not have it 6 days after the initial message. I called customer support and was notified that there were technical issues of some sort on your end. I believe they tried to call but I’m often working so I may have missed it.it would have been helpful to get a follow up text message regarding the issues so I don’t waste time driving to the pharmacy and skipping the hassle.
They did get my prescription in the following day so that was good.

Besvarelse fra Mindful
Michael is a consummate professional. I had some difficulties to work through on my account, he was able to provide efficient solutions in a timely manner

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Due to the nationwide shortage, I was only able to get a partial refill at the Walgreens near my home. Percy and her team were extremely helpful in locating another Walgreens location that had it in stock, allowing the physician to send the prescription there. As someone who relies on it to function day-to-day, I truly appreciated their understanding and support throughout this process.

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Good service, they checked in multiple times to make sure I get my prescription when the store had run out. that was helpful.

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Onboarding is not a great experience - cannot reach anyone for help until after scheduled appt. When onboarded, selected a pharmacy but now it is not showing up. Their website does not function properly when trying to select as pharmacy on iOS, Android, or Safari / Chrome (why I am doing the testing?). There is no way to speak to someone about this until 2 days after my appointment. I cannot call or reschedule my appointment, either. Chat service is 48 hours out. Not feeling good about this situation.
I found a phone number and spoke to someone via their phone number who confirmed their website was experiencing technical issues and could not offer any help. I asked to cancel everything at this point - membership, appointment, everything. This feels like a scam.
update:
I spoke with a customer rep and apparently that weekend they had two issues that they had to resolve and unfortunately as a new customer I ran into both at the same time. They ended up covering the cost of things as an apology and the ongoing care has been fantastic. Things happen. Appreciate them reaching out and calling on their own accord to make sure everything was ironed out.

Besvarelse fra Mindful
Ive always received prompt, friendly and helpful response and service. My provider is very knowledgeable and operates with care. Customer service has always been helpful and friendly. Special shout out to Lucy who has been extremely courteous and helpful! Recommend this team with confidence!

Besvarelse fra Mindful
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.