Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Ordered a gift on 9th August and had absolutely no processing information for nearly two weeks. I contacted customer service to ask for an update/confirmation, and suddenly received an email sayin... Se mere

Bedømt til 1 ud af 5 stjerner

Please avoid Ordered 2 toys x 3 designs, not one worked Not genuine Items were listed as safe newborns , loose filling could be choking hazard Customer service telephone number in Ireland is a... Se mere

Bedømt til 1 ud af 5 stjerner

This has been the worst customer service I have ever dealt with. We received a faulty item and contacted customer service to request a replacement of the faulty part. We were asked to send a video dem... Se mere

Bedømt til 5 ud af 5 stjerner

The items arrived in very good condition and through two delivery phases with two seperate known delivery companies in the country and as per instructions of kidzly.it customer service in the email. P... Se mere

Virksomhedsoplysninger


Kontaktoplysninger

1,9

Under middel

TrustScore 2 ud af 5

37 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitationer registreret

Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

1,9

Alle anmeldelser

(37)

31 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Ordered a gift on 9th August and had…

Ordered a gift on 9th August and had absolutely no processing information for nearly two weeks. I contacted customer service to ask for an update/confirmation, and suddenly received an email saying the item was out of stock, asking me to confirm whether I wanted to proceed with another available colour. I confirmed the same day.
Again, no correspondence whatsoever. I contacted them again asking whether the item had been shipped, and a few days later received ANOTHER email asking me to confirm the colour — despite already confirming it previously!
Today, I received an email saying my refund had been processed for €0.00! I queried this immediately, only to be told that everything is in order on their side and that I should contact my bank.
Absolutely ridiculous customer service and a very concerning experience. At this point, I have no gift, no proper update, and apparently a €0.00 refund.
AVOID AVOID AVOID AT ALL COSTS!! 🚩🚩🚩

27. august 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

No correspondence

No correspondence

I ordered a toy a week ago. I got an automated email saying I would get a tracking number in 2-3 days and I have heard nothing. I sent a follow up email and still no reply and the phone number does not work!. This is not an Irish company as far as I can see! Avoid Avoid!!!

23. juli 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Poor quality and worst customer service

This has been the worst customer service I have ever dealt with. We received a faulty item and contacted customer service to request a replacement of the faulty part. We were asked to send a video demonstrating the fault however the video would not attach due to its size. I explained this to customer service and they didn't respond. They have still not responded so we are left with a faulty item which can't be used. Do NOT order from this company.

22. juni 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Do not buy, poor quality

The website makes the toys look good and like they are from Ireland but it's all very poor quality and shipped from China. "Build a solar powered car" instructions in Chinese only!!!
Would not recommend.

8. juli 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Terrible

Terrible experience, makes it look like they are based in Ireland but the product came from China. It took ages to arrive, 2 weeks + and came too late for us. I requested a refund but it was not accepted.
Will never order again!

26. juni 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

It’s a complete scam

It’s a complete scam. I ordered two pairs of shoes and a pair of boots. Nothing has arrived. The phone number does not work. No one answers the emails.

18. juni 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Misleading and fraud

Misleading and fraud. The website looks like a quality product but then it takes ages to deliver even though they promise speedy delivery.
Ordered 10 days ago still nowhere close to be delivered

11. juni 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Avoid

2 items ordered, after 3 weeks I contacted the company to check the status of the order and after several emails back and forth was advised that one of the items was out of stock and the other could be shipped immediately. Why it was not shipped when initially ordered I'm not sure!
Requested a refund, I imagine it will be a while. I'd recommend using another website if you have a child waiting for an item to arrive

24. maj 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Would avoid this company at all costs

Would avoid this company.
I bought a grabbing/teething toy for my baby that was supposed to be of high quality materials - "Safe and non-toxic - BPA-free, food-grade construction ensures safe chewing, providing reassurance for daily teething.".
It arrived in the post today in packaging that looks like it's from cheap Chinese website with absolutely no leaflet with it or any information about the toy or certification. Cannot give this to my baby.
Website looks fantastic but is clearly sending cheap products that are not reputable.

18. maj 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Absolutely avoid

Absolutely avoid. Product never arrived and no refund. Several emails sent and them replied lost in transit new one sent but never arrived and refused to give refund

4. maj 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

microphone and stand

Paid for a kid’s microphone and stand, I haven’t purchased the 3 batteries it requires but it is very cheap looking considering the price , I just hope it works well as it’s a birthday gift for my 2 year old granddaughter.

11. maj 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Faulty product supplied

Faulty product supplied, broke within a couple of months and they refused a replacement or refund after multiple emails to their customer service. Avoid!

1. maj 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Avoid, avoid, avoid!

I ordered a child's play kitchen from this company for our gt granddaughter's 2nd birthday. Luckily I ordered it a month before her birthday. The parcel was so small I nearly missed seeing it, I think it would actually have gone through the letterbox! It was about 3 inches high! I checked the product description and couldn't find the dimensions anywhere, my own fault for not checking properly.
I emailed getkidzly. There was no apology and if I wanted to return it ,it was at my own expense. I know, my own fault again for not checking properly. In the end I chose a 40% refund.
I then had to buy another full size play kitchen.
Avoid this company at all costs!!!

7. marts 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Please avoid, dangerous

Please avoid
Ordered 2 toys x 3 designs, not one worked
Not genuine
Items were listed as safe newborns , loose filling could be choking hazard
Customer service telephone number in Ireland is a voicemail about delivery options, no recording or possibility to leave message or speak to agent
Items came from China as original packaging on items and outer posyage packaging added to when entered EU.
I got a 70% refund which after reading other numerous reviews makes me one of lucky few so not completely out of pocket
Items were put out with rubbish unsafe, didn't work and not fit for purpose

12. januar 2026
Uopfordret anmeldelse

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Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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