The support is very good even with the occasional data center outage that happens from time to to time. Maybe 1-3 times a year. I use it to stream services outside Australia and it works a treat... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
This company is always fast in their response to any problem that I have incurred in the past 5 years or more. If all companies were this efficient, the internet would be much better for all concerne... Se mere
After a couple of days of my router disconnecting and losing the VPN capability in the house Getflix helped a lot and their attention to detail was exemplary. An excellent support service
No way to cancel the subscription online, that they setup to automatically renew every year without giving you the option to “opt out” of automatic renewal. You have to email support to cancel your su... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Getflix allows users from all over the world to easily access popular global streaming video and music services. Getflix uses Smart DNS and VPN technology to bypass the blocking and open up this amazing world of entertainment.
Kontaktoplysninger
Seychellerne
- support@getflix.com
- getflix.com
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Nach dem Kauf hat nichts mehr…
Nach dem Kauf hat nichts mehr funktioniert daher Schrott
Sorted my issue.
It took a little while to sort problem but replies from Getflix were fast in trying to help. Problem finally solved.
Excellent customer support
Excellent customer support. Very patient and ever helpful . Repeat customer since 2017
Always prompt and useful support
Always prompt and useful support
Been with them for 5 years
Been with them for 5 years, great service that has always worked. The one time i had to get support they fixed the issue right away, so I have made the effort to add my experience here! A++
issue resolved speedily
recognised the issue quickly about new ISP and problem was quickly resolved .
helped solve my problems
As a Getflix user for more than 10…
As a Getflix user for more than 10 yrs... Always the best & quickest service from Getflix to fix my problems ..The best way to watch streaming video all around the world
Too good for five stars
Too good for five stars: priceless! Getflix for tv is like gas for the car!
Trust Getflix !
Without hesitation excellent after sales service! Getflix is serious and always a flawless help! I advise without hesitation to join Getflix!
Fast and effective response to my issue
Getflix support [Ben] - Excellent support
Getflix support [Ben] provided a very fast response to my support request. The information provided resolved my problem.
Very impressed.
Thanks Ben
Getflix is one of the best vpn providers
Getflix is one of the best vpn providers to watch streaming services from remote locations. Their customer service is super fast as well to resolve occasional technical issues. I would strongly recommend their service.
Fast reply and resolution
Fast reply and resolution. My concern was attended as soon as I requested it and the resolution was easy
Awful customer service
If I could give them no stars, I would. Awful customer service. Signed up for a trial and then ended up automatically paying via Google. Have contacted them numerous times. Received an answer initially and now nothing. Now have paid 2 monthly payments and have never had any service for it. Cancelling now. I'm out.
Totally fed up with lack of fix
After using getflix for years and issues sorted quickly I am now coming to the end of a very frustrating road of continually being fobbed off without the problem being repaired!
I use a DNS to access uk channels on my apple box that I then watch via tv of which now has one particular channel I cannot access.
I have been basically ignored or given ‘advice’ that does not adhere to using an apple box so going round in circles almost daily with the same people whilst still paying my full subscription!
Quick and accurate as usual.
Very good product and good support team too
I've been using GetFlix for years now. It works well. It works when others (other VPNs) don't because it has the ability to use location appropriate DNS servers in many (not all) countries. Recently, I was not able to connect to a server in a small country. L1 support took the report and move me onto L2 support and then I was notified by L3 that the server was being repaired (under maintenance) and would return to service soon. I really appreciated them keeping me updated as to what the problem was and them taking steps to fix it.
Excellent communication from customer…
Excellent communication from customer service
Getflix has disappointed me
Getflix has disappointed me. It used to be reliable and have a good customer service team that quickly responded when there was a problem. However, I haven’t been able to connect to the UK for at least five days now and Getflix hasn’t given any updates about what’s causing the problem or when it will be fixed.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








