The design team was so patient with me! I changed the color, font, and size many times and they would redesign and send to me very quickly. Once I approved the design, creation and shipment were very... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
While we've always wanted an authentic glass-blown neon sign, we were happy to have found this producer making LED-substitute "neon-like" signs at a much more affordable price point. We were impressed... Se mere
I have purchased a sign here before and get compliments on it all of the time. I decided it is time to transition from a 2D painted sign to an eye catching neon sign for the front of my restaurant. I... Se mere
Whoever is in charge of communication did a fantastic job and kept me updated every step of the way without having to inquire. They were very detail oriented and extremely prompt in getting the order... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Getcustomneonsigns.com is your trusted factory-direct website, dedicated to providing high-quality, competitively priced LED neon signs. Renowned for our efficient production and delivery speed, we can deliver products to you in as fast as 3-5 days. We understand the need for speedy delivery, and thus, we maintain high efficiency. Not only that, but we also offer reliable quality assurance and comprehensive after-sales service. Our products undergo strict quality control to ensure perfection upon arrival. We provide a two-year warranty and a professional after-sales team ready to support and assist you, ensuring worry-free purchasing. If you have any questions, please don't hesitate to contact support@getcustomneonsigns.com. Our goal aligns with yours - to provide you with the best value for Light-up neon signs to illuminate your space. We understand that customer choice and trust are the foundation of a lasting business, and customer satisfaction is our top priority. Therefore, your choice means our commitment to trust. Choosing us means choosing reliability and quality. We look forward to working with you to provide you with the highest quality LED neon sign products and services!
Kontaktoplysninger
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Way smaller sign than shown: buyer beware
Horrible sign. Wayyyyy smaller than I paid for and was shown/told I was getting. It is barely 14” tall - and was shown MUCH larger. Very disappointed. Wish I could get a full refund for this product - can’t even put up at my business. :(
Was a little hesitate after I realize…
Was a little hesitate after I realize where it was being shipped from for the time frame I needed it BUT..it came just in time with the product in tacked and works so far so good :)
Custom sign looks great
Custom sign looks great. Just as requested and made it in time for Christmas. Amazingly, ordered it two weeks prior.
Great quality, positive experience!
As the owner of Franklin House Boutique Hotel (in Cowan, TN) I could not be happier with the quality and appearance of my specialty signs. People are already noticing and asking so we will give them your contact info. The staff at Getcustomneonsigns worked diligently to execute a positive experience for me in every way as a customer.
All I can say is a HUGE "THANK YOU"
All I can say is a HUGE "THANK YOU"! We requested a last-minute custom sign of our logo to be made for our holiday party. Not only did they meet our crazy tight deadline but they were incredibly helpful and responsive during the entire ordering process.
My sign was exactly what I asked for
My sign was exactly what I asked for. The company communicated with me every step of the way. If I had any questions they were quick to provide information. the quality of the sign is great and I love that they provide a very good battery operated option. I would purchase again and recommend them to anyone looking for a customized neon sign.
Fantastic product, fantastic vendor, fantastic experience.
The custom design process had quick feedback from the vendor. The LED neon sign is a much more reliable and friendly product the traditional neon signs. The sign is so incredibly bright, I had to turn down the brightness using the remote that came with it. Fantastic vendor, fantastic product, fantastic experience.
Excellent work!
Great customer service from everyone I…
Great customer service from everyone I worked with! They helped me in creating a custom design, and were very patient and helpful throughout the entire process!
Can’t rate this high enough
Can’t rate this high enough. Loved the customer service and fast turnaround time. Even for a custom design. I will order again!
Insanely fast shipping, looks great!
Was so surprised on how fast our sign came, we needed it urgently and it got to us in Tennessee in one week! Worked out so great at our influencer workout event, everyone loved it and was the main area for pictures!
Get custom signs is the best
Ordering from Thai incredible company literally saved my life! As a designer I need things done fast! Get custom signs did just that! From the personalized texts to make sure I got exactly what I wanted, to quick responses and even faster turn around times! 10/10 experience and I would order from here again!
They rushed out an order for my grand…
They rushed out an order for my grand opening of my store & made sure to get it to me on time. The light is BEAUTIFUL everything I wanted and more.
For a second there, i was worried
After purchasing my sign i immediately became wary that I'd made a terrible error in judgement when I saw the shipping information that it was coming from China. Found myself on this review page, and the only reviews at the time were that it's a scam. Went back to the website and came across several typos, and a blog posts section that had over 10+ posts all made in the same day. I panicked for 6 days and then I got it in the mail. Exactly what I ordered. In working order. With all the equipment promised. And a week ago, they followed up with me to check that everything is in working order.
We've gotten compliment after compliment about it, and I'm having trouble reconciling the quality of the site with the quality of the product. Some companies truly just don't have great websites.i can't say it's not a scam because I can't speak to other people's experiences. But for me, everything went down legitimately. If you're on the Western hemisphere, you're gonna get responses later at night. Make sure to respond then because that's when they're actively in business hours. Maybe that will make the difference.
Impressive customer service & quality of product
I have bought several large signs from this company. My second sign was not functioning properly & the quickly sent a replacement. This sign suddenly lost function in a few letters. I was super thrilled they honored their warranty. I have full confidence in this company and will buy more as I need. The quality is gorgeous.
THIS IS A SCAM.....Do not trust this…
THIS IS A SCAM.....Do not trust this site. The number listed is never answered and emails are not returned. Even the "Live Chat" doesn't work.
AVOID AT ALL COST!!! they are a scam!
terrible company. they take your money for a custom large neon sign but will ship some random pre-made one, half the time they ignore the emails.
AVOID THEM!!!
Very trust worthy
Great design, perfect quality and excellent customer service.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








