Had the Designer Sunglasses I wanted at a competitive price. The service was excellent and efficient. The tracking system was very simple and easy to navigate. The sunglasses were packaged extrem... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Excellent service from a UK based company. Called Genuine Style to ask a few questions regarding Smith ski helmets and goggles, lady on the phone was extremely helpful. Placed my order online and arri... Se mere
Quick delivery and a good price for an original pair of Serengeti sunglasses. Would definitely buy from this company again.
I had a delayed order with Genuine Style, but what really stood out was not the issue itself, it was how it was handled. Delays can happen, especially when suppliers are involved. What matter... Se mere
Virksomhedsoplysninger
- Solbrillebutik
- Strandtøjsbutik
- Tøjbutik
- Butik med modetilbehør
- Brillegrossist
- Butik med udendørstøj og -udstyr
Om Genuine Style
Skrevet af virksomheden
Genuine Style has over a decade of experience in the sunglasses industry and has worked hard to ensure we get the most premium shades for our customers.
We made it our mission to create a place where fashion-lovers could find authentic, luxury designer sunglasses under one roof.
The company has grown in popularity both nationally and globally, resulting in us expanding our our team, offering international shipping, and increasing our offering to include hundreds of high-end designer sunglasses.
We understand our customers and want to make it as easy as possible to match them to their perfect pair of sunglasses. To help with this, we have added a useful try-on feature to our website, offer fast and free delivery next day for UK orders before 2pm, and provide quick and secure payments.
Kontaktoplysninger
384 Linthorpe Road, TS5 6HA, Middlesbrough, Storbritannien
- customerservice@genuinestyle.com
- genuinestyle.com
4,8
Fremragende
722 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I am really happy with the service I…
I am really happy with the service I have received from Genuine I ordered something I really want it came quickly am I am really happy with the product I will definitely use Genuine again
18. marts 2026
Didnt know it had received my item,only…
Didnt know it had received my item,only to email them to find it had been delivered, sent me a picture of it underneath the builders bucket who had previously done work at the house and had left apile of rubbish for the waste removal men to take by the time I knew it had been put under the bucket it was to late the rubbish had already been taken. Emailed them again had no response.
11. marts 2026
Besvarelse fra Genuine Style
Hi Stephen,
Apologies that your follow up email was missed. Obviously we didn't deliver this ourselves so are unaware as to whether it was underneath the bucket pictured, but we would be very happy to raise the issue with Royal Mail for you, as is the process for any item GPS tracked as delivered.
You absolutely should have had a further response and we will look into why this was missed, and we will ask Royal Mail to investigate.
Kind regards, Genuine Style
Could not fault anything
Could not fault anything. I ordered and I received, what's not to love
16. marts 2026
Millie was extremely helpful and helped…
Millie was extremely helpful and helped me navigate my way through an exchange and new order very quickly.
9. marts 2026
Fast response and fast shipping Good…
Fast response and fast shipping Good price. The sunglasses are great quality.
16. marts 2026
Good product at a good price with very…
Good product at a good price with very quick delivery. Would buy from again.
16. marts 2026
Sunglasses
Their ability to correspond is brillant. From the moment of making my purchase I was kept up to date with regard to delivery and time of arrival. This is something that I appreciate so much . Many thanks and my intention is to use your company again.
6. marts 2026
Good experience!
Bought few pairs of sunglasses and I did always had a good experience!
Recommended!
12. marts 2026
The glasses were delayed however once I…
The glasses were delayed however once I called the office they sorted everything out very quickly. I will definitely use them again. Customer service very good and the glasses are excellent.
11. marts 2026
Excellent Service
Customer service was great. Phoned up and had a chat with a real person who was extremely professional and helpful.
10. marts 2026
Excellent customer service
Excellent customer service, I wanted a specific pair of sunglasses which were sold out so a very kind lady went to the stockroom to find a selection which looked as close as possible to the pair I wanted. She was going to send me photos of them so I could choose. However, whilst she was there, she found a pair of the original sunglasses I wanted! Saved the day as i needed them to replace my son-in-laws sunglasses which had been broken. She telephoned me with the good news and despatched them to arrive the next day. Perfect!
4. marts 2026
The goggles came very quickly ad are…
The goggles came very quickly ad are well packed, a good price and look good, When we had a slight issue the lady on the phone in customer service was excellent. (Jenny was the customer service lady).
2. marts 2026
Good service and quick livery
2. marts 2026
Fantastic company! …
This company is absolutely fantastic!!!! I received excellent customer service from Jenny! I will definitely be using this company again
19. februar 2026
Uopfordret anmeldelse
Fast delivery and good high quality…
Fast delivery and good high quality product also with decent pricing.
9. februar 2026
Sunglasses that I bought weren’t…
Sunglasses that I bought weren’t available straight away.
The communication that I received was exceptional !
When I did receive them they were everything I expected!
Thank you so much!
10. februar 2026
Always withing the time frame of…
Always withing the time frame of delivery. Outstanding performance.
I love DPD
3. februar 2026
Site fiable et efficace
Site fiable et efficace commande livrée rapidement et en perfait état
9. februar 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.