HORRIBLE! One email confirming purchase after they quickly debited my acct. Not a word since and no shoes! Repeatedly tried to reach them. No luck and no response. Don’t buy from these people.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Where do I begin? I made a purchase on December 15,2025. Package was expected on December 23,2025. Here we are in January 2026, and still no package. There was no direct communication from your compan... Se mere
Virksomheden har svaret
I'm very satisfied with my recent experience. Peter always reply to my questions quickly. The product I received was perfect. I definitely come back again for my next purchase. Edited I’m very di... Se mere
Virksomheden har svaret
Never Again. The constant delays in shipping was ridiculous! Then on top of that the shoes I received was in a plastic bag and not in the original box as they were promised and these shoes are not a... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Genuine Authentic Brand The #1 B2C Genuine Luxury Fashion Marketplace. We sell Genuine Authentic Luxury Brands. From Biggest luxury Brand Designers with history. We Ship Worldwide. Europe within 3 business days and 5-7 days in North America, Asia and Australia. Stocks are 100% Genuine. Limited Edition. 100% Product Quality Satisfaction Guarantee. We guarantee every transaction is 100% secure.
Kontaktoplysninger
PO BOX 204, 94557, HAYWARD, USA
- +16505691298
- Support@GenuineAuthenticBrand.com
- genuineauthenticbrand.com
1,8
Under middel
73 anmeldelser
Har besvaret 20 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Genuine Authentic Brand LLC
Hello Ihor,
Thank you for your positive feedback! We’re so glad to hear that you had a great experience with our service. Your recommendation means a lot to us!
If you ever need anything in the future, don’t hesitate to reach out. We’re here to help!
Best regards,
Joanne E.
Customer Support
Genuine Authentic Brand LLC
Super fast deliver shoes are primo
21. maj 2021
Uopfordret anmeldelse
Besvarelse fra Genuine Authentic Brand LLC
Hello Simon,
Thank you for your great feedback! We’re thrilled to hear that your shoes arrived quickly and that you’re happy with their quality. We always aim to provide fast and reliable service.
If you need any further assistance, don’t hesitate to reach out. We’re here to help!
Best regards,
Joanne E.
Customer Support
Genuine Authentic Brand LLC
response customer service
Customer service is responsive working on addressing an issue with fedex
12. april 2021
Besvarelse fra Genuine Authentic Brand LLC
Hello Miguek,
Thank you for your feedback! We’re glad to hear that our customer service team has been responsive and is actively working on addressing the issue with FedEx. We understand how important it is to have a smooth delivery experience, and we’re committed to resolving any challenges as quickly as possible.
If you have any further questions or concerns, please don’t hesitate to reach out. We’re here to help!
Best regards,
Joanne E.
Customer Support
Genuine Authentic Brand LLC
Great Experience, But...
Great price for what I wanted, easy ordering process, great communication but it turns out that the item was out of stock. Refund issued promptly and explanation provided via email, just disappointing that availability info wasn’t real-time.
5. marts 2021
Besvarelse fra Genuine Authentic Brand LLC
Subject: Apology and Update Regarding Your Order
Dear Michelle Milliken,
I hope this message finds you well.
We sincerely apologize for any inconvenience caused. Our supplier has informed us that the item you ordered ran out of stock, and they deeply regret this oversight.
Unfortunately, this can occasionally occur, but we have taken proactive steps to prevent it in the future. We have asked the supplier to update their inventory twice a day to ensure better stock accuracy moving forward. As a result, their inventory system has been fully refreshed for all related items.
Please rest assured that we are committed to minimizing such issues and will continue to improve our processes to provide a smoother experience.
Thank you for your understanding and patience.
Kind regards,
Support Team
www.GenuineAuthenticBrand.com
Besvarelse fra Genuine Authentic Brand LLC
Hello Pam
Thank you for your feedback! We’re so glad to hear that you had a great experience with our fast shipping and customer service. We always strive to provide efficient service and are happy to know we met your expectations.
If you need any further assistance, feel free to reach out. We’re here to help!
Best regards,
Joanne E.
Customer Support
Genuine Authentic Brand LLC
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.