I can honestly say that was the best carpet that I have ever bought. Excellent material beautiful design it made my living room look spacious and homey
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very easy to use customer service. My rug arrived quickly and in perfect condition. I'm excited about how well a pet friendly, washable rug holds up. It is backed with excellent non stick material and... Se mere
Rug was much thinner than expected and took forever to be shipped and to arrive. Waiting for remodel to be completed. I bought a thick pad to hopefully make it look more like the picture.
Beautiful soft rugs with a Christmas flare! Secure on floor- one rug (5 x 7)hard to get packaging wrinkle lines out; trying vacuum- that's the only disappointment. My runners were perfect!!!
Virksomhedsoplysninger
Skrevet af virksomheden
GENIMO was born when art met everyday life. At an exhibition, our founder saw people hesitate to step on a textile masterpiece—and asked: Why can’t beauty be lived in? Today, we craft rugs where artistry meets resilience, because true elegance isn’t fragile—it’s made for life. Today, we stay true to that vision, refining every rug for enduring beauty and resilience. Because true elegance shouldn’t demand caution—it should invite comfort.
Kontaktoplysninger
92 Corporate Park ste c204, 92606, Irvine, USA
- +14016483186
- service@genimorugs.com
- genimorugs.com
4,3
Fremragende
48 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 66 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Woodland Themed Rug
Nice sized rug with vibrant colors and design at a fair price. It’s placed in our new born son’s nursery.
30. januar 2026
This is my second order
This is my second order. These rugs are great. Love that I can wash them. They also look great
30. januar 2026
Disappointed …
I waited a few weeks and the wrong rug was shipped to me. Quality is not good either so I won’t keep it.
5. januar 2026
Besvarelse fra Genimorugs
Hi dear,
Thank you for sharing your feedback. We’re sorry to hear that this was your experience.
Shipping the wrong item is not what we aim for, and we take this seriously. Our team has already reached out to request photos of the received rug so we can verify the issue and resolve it properly. Once confirmed, we will ensure an appropriate solution is provided.
Regarding quality, we understand that expectations can differ, and we always encourage customers to contact us directly at genimorugs@service.com, so we can review concerns and offer support or alternatives.
We value every customer’s experience and appreciate the opportunity to make things right.
Best,
GENIMO Service Team
Besvarelse fra Genimorugs
Hi dear,
We’re sorry for the wait. Due to the New Year holiday period, there were delays with carrier operations, which affected delivery timelines for some orders. That’s why the package did not arrive as quickly as expected.
According to the latest tracking update, the order was successfully delivered on January 14. If you’re unable to locate it or need any help, please contact us directly at genimorugs@service.com and we’ll assist you right away.
Thank you for your understanding.
Best,
GENIMO Service Team
I am very disappointed with the rugs
I am very disappointed with the rugs, the red in the carpet is coming off on our socks and shoes
I would love to return them!
1. december 2025
Christmas Magic
Beautiful soft rugs with a Christmas flare! Secure on floor- one rug (5 x 7)hard to get packaging wrinkle lines out; trying vacuum- that's the only disappointment. My runners were perfect!!!
24. november 2025
This rug truly checks all the boxes
This rug truly checks all the boxes! The colors are vibrant and beautiful, adding a perfect pop to any room. Its cozy design makes it a pleasure to walk on, and it’s incredibly practical with its washable, spill-resistant, and non-slip features. Whether you have kids, pets, or just want something easy to maintain.
5. november 2025
Very easy to order
Very easy to order. The product was exactly as described and was delivered in a week. I will definitely order again.
31. oktober 2025
Besvarelse fra Genimorugs
Hi dear,
We are so sorry that you are dissatisfied with your purchase!
We responded to your issue as soon as we received your email. If you have not received a reply from us, please check your inbox, including your spam folder.
We would also like to clarify your issue: The order shows that you purchased individually packaged runner mats, therefore no products were missing.
If you have any questions, please feel free to contact us at service@genimorugs.com
Best,
GENIMO Service Team
Love my new christmas rug!
Love my new rug! Perfect festive touch for my front porch! Great quality & quick shipping!
16. oktober 2025
The rug’s shock absorbing and stain…
The rug’s shock absorbing and stain resistant features are amazing the colors are vibrant, and it’s easy to clean.
10. oktober 2025
Beautiful and high-quality kitchen mats!
I’m so happy with these mats! They look absolutely beautiful in my kitchen — the design is fun and seasonal, and the quality is excellent. The material feels soft yet durable, and it’s very comfortable to stand on while cooking. Fast shipping and great customer service, too. Highly recommend! 🧡🎃
10. oktober 2025
Absolutely Stunning & So Soft!
I couldn’t be happier with my Genimo runner! The quality is incredible — it’s so soft underfoot, beautifully made, and even more gorgeous in person than online. The texture and pattern instantly elevated our hallway and added that cozy, high-end look I was hoping for. Shipping was fast, packaging was neat, and the whole experience from start to finish was effortless. You can really tell they care about their customers and the craftsmanship of their rugs. Highly recommend to anyone looking to add warmth and style to their home.
1. oktober 2025
I love my kitchen runner
I love my kitchen runner! It’s the perfect design and color for my home. I also love that the material is pet friendly. Would definitely buy again.
7. oktober 2025
I have a rug by my front door
I have a rug by my front door, and it stays in place so well—it doesn't slide around! The quality is perfect, I really like it! Now I want a big one.
27. september 2025
Great customer service & fast shipping
24. september 2025
Your rug is extremely cool
Your rug is extremely cool, very beautiful and practical, and easy to clean in a house with small children and pets.
29. september 2025
Love our new Halloween themed comfort…
Love our new Halloween themed comfort mat! Great quality and design!
15. september 2025
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