Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
3,1
8 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I started my family tree over 30 years ago & then I joined Genes Reunited & that made such a difference. Over the years I've been in touch with several distant relatives & met up with three, one was from Australia. I love it.
I want to renew my membership and it keeps coming up error with my card when i havent even put it in!!!! I have contacted them about it got a reply done what they said and its still coming up as an error disgusting they dont have a tele number now, its gone to the dogs this site!! It used to be so good.
Avoid this company at all costs, it takes money from my bank account every year. It's impossible to get in contact with them if you lose the password, especially if another person started the process. Even getting Lloyd's bank to act is a full time carer.
Besvarelse fra Genes Reunited
Hi Barry,
We're sorry that you've had an issue with logging in. Subscriptions when purchased do have automatic renewal but can be cancelled at any time.
There is an option to reset your password online however if you've changed your email address or the email address registered was different you will need to contact the Support Team to verify your account. They can then update your email for you to reflect your new one.
There is a contact form on site here:
https://www.genesreunited.co.uk/help/contact/support/help
You can also email support@genesreunited.co.uk directly
Kind Regards,
Genes Reunited
I started my family tree on genesreunited more than 40 years ago and now have over 5,000 of my family connections there. I have an Ancestry tree but find the genes tree much easier to edit so I do all of my editing on genesreunited and roughly annually I upload the up to date genes tree onto Ancestry. When it comes to searching, Ancestry is invaluable so I use both genesreunited and Ancestry 'side by side'
Opened a new “free” account only to find you need to buy credits to view documents. I bought the minimum credits for a fiver only to be told they would keep topping up my account automatically unless I went into my account to turn top ups off. I promptly tried to do this only to find that there was an “error “ which they claimed to be dealing with. Waited for days but still the same. How convenient for that particular fault to occur so that you can’t cancel top ups. Yeah right! Beware! It’s a con. I’ve had to delete my account but I’ll be watching my credit card to see if they try to take more money.
Purchased 50 credits and tried to turn off credit top up but kept getting error page, tried to email the address given on error page for problems but that also went to error page! Found complaint support email address in the end and they sorted it but this website has some serious issues and won’t be using it again. Also noticed it’s part of Find my Past.
just had an email from Genes Reunited saying I had a message from Josephine Matley and to click on a link to see the message, which I didn't do ....could this be a scam??
Trying to contact Genes Reunited over search for relative, all contact pages read error. There is no phone number to contact them. The contact page help support also reads error. Cannot even reach them via e-mail!
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
